Customer Reviews for U-Haul Storage of SW Portland

11771 reviews

11552 SW Pacific Hwy   Tigard, OR 97223
(Across from Fred Meyer on 99W)

(503) 245-0791

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(503) 245-0791

11552 SW Pacific Hwy
Tigard, OR 97223
(Across from Fred Meyer on 99W)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

DANIEL Z. 
Rating:
5.0

Customer did not leave a comment.

Patrick S. 
Rating:
5.0

The only thing I would have improved was the cabin of the truck smelled like cigarette smoke. Other than that it was a clean truck and overall great experience.

Holly Z. 
Rating:
5.0

Larry- the owner is a very nice man and had me in and out very quickly. I will definitely use this uhaul facility every time I need a truck or trailer. They also have lots of inventory, so almost always sure to have what I need!

RICHARD ALAN F. 
Rating:
5.0

I rented a 15ft truck. The online reservation was easy as was the registration and pick up. The staff was friendly and efficient and the vehicle was spotless. I don't take the time to write many reviews, but this place stood out to me. Well done!

Michael H. 
Rating:
5.0

Rented an appliance dolly. Daily rate was much better than a nearby do-it-yourself hardware chain store.

Steven T. 
Rating:
5.0

Thank you for being so helpful

RENAY r.  |  First Impressions 
Rating:
5.0

Very nice and professional. So grateful.

Carol B. 
Rating:
2.0

Stop the false advertising about the price of rentals on the side of the truck. It's a HUGE lie!

WILLIAM DAVID W. 
Rating:
4.0

Customer did not leave a comment.

TREVOR S. 
Rating:
4.0

Customer did not leave a comment.

OSCAR S. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL DAVID W. 
Rating:
1.0

1) The blankets we paid for were not included. 2) There was $3.95 charged to me for NO reason AND CHARGED TWICE 3) Had to return to the same location which cost us another $100 and that return to same location was NOT made clear when we made the reservations.

Bernice F. 
Rating:
5.0

Secure the appliance dolly rather than loading it loose.

RICHARD P. 
Rating:
5.0

Customer did not leave a comment.

Laura M. 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN H. 
Rating:
4.0

Customer did not leave a comment.

Raymond R. 
Rating:
5.0

It was easy and had great customer service

Trevor S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

BRADFORD DENNIS F. 
Rating:
5.0

Tom is always cordial and very helpful, I would say GE is a keeper.

RAYMOND R. 
Rating:
5.0

Customer did not leave a comment.

ROBERT L. 
Rating:
5.0

staff members were friendly and very helpful. I felt they went 'above and beyond'. Was very impressed, and relieved, as I was under pressure- moving can be stressful.

BRANDY P. 
Rating:
2.0

I was told that it was going to be a little more than 100 dollars when I reserved the van then showed up two hours later and the price had doubled to over $200 with no explanation...

KENNETH WAYNE T. 
Rating:
3.0

Staff was great and have a storage spot is always nice but the concrete outside the buildings is really rough and pocketed which made moving things in and out more difficult then it should be. Stuff was rattling right off the cart. There also a large dip right at the front door that you have to shove or pull hard to get over. Again more stuff falling off the cart. Also its a pain in the But trying to hold the doors open going in and out. The first month free was the reason I chose this uhaul storage facility and I would still do it again despite the incoviences.

kevon B.  |  Overall Experience 
Rating:
4.0

Smooth.

Scott D. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

Customer did not leave a comment.

WILLIE M. 
Rating:
4.0

Customer did not leave a comment.

Jason H. 
Rating:
1.0

So disappointed with this company. The doors and gates to the storage unit was sometimes just left open. My unit was broken into twice. When I mentioned one of the break-ins to the woman working behind the desk, she was extremely rude and didn’t pass on my break-in to a manager so I had to go back in person. I lost some items very dear to me and the manager suggested that maybe someone I knew might have broken into the unit. Outrageous. I can’t image a worse experience with a storage unit company.

mike j.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lilia T. 
Rating:
1.0

Drug test your associates, and encourage them to not threaten customers with false imprisonment in the storage area.

RYNE S. 
Rating:
5.0

Keep doing what you're doing.

Erik V. 
Rating:
1.0

Online it says access hours are until 10pm, we showed up around 3pm began unloading our 26ft Uhaul. At approx 4:20 I went to ask if there was about her unit we could rent at which point I was informed that we would not have access after 5pm. At that point so much of our stuff had been unloaded because we thought we had access until 10pm that we could not have put stuff back in the truck any faster if we had wanted to. The staff was extremely rude. When I commented that the website said access hours were until 10pm staff simply said we don’t make the website. We became locked in, no staff even came to see if were were still down there, we had no way of getting out we had finished literally throwing stuff in our truck at 5:06pm. I would never recommend this store to anyone. The customer service was atrocious.

Jillian I.  |  First Impressions 
Rating:
5.0

Nothing. All was good. (Trailer had a bunch of grease/oil in it that I had to wipe clean, but not a big deal.)

Marc G. 
Rating:
5.0

Customer did not leave a comment.

LINDA LEE Z. 
Rating:
5.0

Amazing customer service from Richard and crew, we were very impressed with the prompt and professional customer service. In addition, the equipment was top notch and well maintained. Please let Richard and crew know that we appreciated their efforts and Thanks very much, Mary Herdener

MARY H. 
Rating:
5.0

Customer did not leave a comment.

FLOYD G. 
Rating:
5.0

The person who checked me in was extremely knowledgeable and efficient been doing his job. First time I've ever walked into a U-Haul and not been frustrated by how slow it is. Smart quick and on point

ROBERT JAMES B. 
Rating:
5.0

Customer did not leave a comment.

TRACY NICOLE B. 
Rating:
5.0

Dillon was professional and provided fantastic customer service getting me checked in and on the road. And the other man that hooked up the trailer was professional and quick. I've used other locations and by far this one is the best.

Dana L. 
Rating:
5.0

Customer did not leave a comment.

DARIN T. 
Rating:
5.0

Customer did not leave a comment.

DARIN T. 
Rating:
5.0

Customer did not leave a comment.

Matthew W. 
Rating:
5.0

Customer did not leave a comment.

KATHLEEN ANN S. 
Rating:
5.0

busy place -but very helpful and accommodating, due to traffic I was an hour late and they did not charge me, unhooked me promptly and I was on my way

Bradley R. 
Rating:
5.0

All worked well.

DARCEY JEAN E. 
Rating:
5.0

Greeted immediately, and served quickly. I reserved online, and checking in and getting the vehicle was very easy. My only complaint was gas was only 3/4 full. They told me that before I left, so no surprises, but it would have been easier to return it full, rather than trying to guess how much to return to 3/4. Who wants to pay for more gas than they used? Returning truck was great. Pull up, get out, and told my receipt would be emailed. Simple.

STEPHEN D. 
Rating:
5.0

Easy after hours drop off. return was processed first thing in the morning

ROBERT JAMES B. 
Rating:
5.0

Customer did not leave a comment.

Ariel V. 
Rating:
5.0

Super easy process!

Marci J. 
Rating:
5.0

Customer did not leave a comment.

Deborah N. 
Rating:
5.0

Customer did not leave a comment.

Debra M. 
Rating:
4.0

Customer did not leave a comment.

REINIER C. 
Rating:
5.0

Nothing

ROMAN PETER K. 
Rating:
5.0

Customer did not leave a comment.

JOHN P. 
Rating:
5.0

Customer did not leave a comment.

Avi T. 
Rating:
5.0

Customer service was great

Trevor S.  |  First Impressions 
Rating:
3.0

Pretty simple drop off procedure. Not much to say.

Christopher P. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY ROYCE C. 
Rating:
5.0

Friendly service and not too long in line. Would definitely use again!

DAWN T. 
Rating:
5.0

Customer did not leave a comment.

MICHELLE S. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS JAY H. 
Rating:
5.0

Customer did not leave a comment.

marilyn T. 
Rating:
5.0

Customer did not leave a comment.

Derrik W. 
Rating:
5.0

Was fast and easy to rent exactly

ANNETTE B. 
Rating:
4.0

Customer did not leave a comment.

Tyler B. 
Rating:
4.0

Customer did not leave a comment.

GENEVIEVE D. 
Rating:
5.0

Customer did not leave a comment.

Suhaib A. 
Rating:
5.0

The temporary access hours are a little inconvenient due to my work schedule, I assume those are COVID related though, so no big deal. I felt like my stuff was safe, and that’s all that really matters to me. The trailer return was quick and easy, and that free month of storage was perfect for my situation; it ultimately was the reason for me choosing uhaul.

Jacob N.  |  Overall Experience 
Rating:
5.0

Storage hours need to be later.and it’s difficult when you get locked in after 7 when no one tells you you will be locked in

MELISSA JOANNE D.  |  Overall Experience 
Rating:
5.0

Great service

YU X. 
Rating:
5.0

The guy who helped me was great. The app is great too. I hired Honeydo Movers and they were incredible. Great team!!!

Justin R. 
Rating:
5.0

Customer did not leave a comment.

BRIDGET THERESA O. 
Rating:
5.0

Customer did not leave a comment.

Todd S. 
Rating:
5.0

Rental went smoothly. The staff was helpful and friendly. The whole process was quick and easy. 5 stars for sure.

MARK K. 
Rating:
2.0

When I rented the truck, the employees were friendly and efficient. When I returned my truck the person who "met me" as I entered was a jerk! If this was my first time with Uhaul, it would be my last time. Fortunately I have better experiences with the Uhaul locations in Vancouver. I would NEVER use or recommend this location

RANDY P. 
Rating:
5.0

Customer did not leave a comment.

BRANDON H. 
Rating:
5.0

Customer did not leave a comment.

ROBERTA GAIL W. 
Rating:
4.0

Customer did not leave a comment.

SUE ELLEN S. 
Rating:
5.0

The Tigard U-Haul is my choice for the best U-Haul site in town.

Steven G. 
Rating:
5.0

Customer did not leave a comment.

Merrie L. 
Rating:
5.0

Customer did not leave a comment.

JUDITH P A.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Tom N. 
Rating:
5.0

Very simple to rent online and access my unit

Kim R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRADLEY H. 
Rating:
5.0

The staff were polite and efficient, and the cargo van was tip top.

Chris M. 
Rating:
5.0

Customer did not leave a comment.

MARIA LOVICE R. 
Rating:
4.0

Customer did not leave a comment.

SUE ANN R. 
Rating:
5.0

There was nothing I would change. The personnel were all friendly and helpful. The trailer was perfect for my needs and worked well I will rent this unit again.

CHARLES EDWARD L. 
Rating:
5.0

Customer did not leave a comment.

ANATOLIY LUKICH F. 
Rating:
5.0

Customer did not leave a comment.

JIMMY EMIL L. 
Rating:
4.0

Everything was fine. No surprises.

JOSEPH AUGUSTUS A. 
Rating:
5.0

A very easy drop off

DAVID MARTIN T. 
Rating:
5.0

I've rented quite a few uhauls in the last 2 years. You could check records. I usually have my own pads, blankets and handtrucks. I rented 2 sets of blankets. My guys didn't know they had to fold them upon returning the truck. Even though the attendant said it says it clearly in the truck and started to read the contract explaining that. 25.00 to fold them. Please don't refund my money, I will rent from my usual places ahead of time. Ron at Oak Grove and Carl at Clackamas CTC. Thank you...

JAHNE RAY C. 
Rating:
4.0

Customer did not leave a comment.

Lauren K.  |  First Impressions 
Rating:
5.0

Excellen, prompt, responsive service

ROBERTA GAIL W. 
Rating:
5.0

Pleasure to deal with these people. Mr Hall especially is generous and helpful.

MARTIN L.  |  First Impressions 
Rating:
4.0

The bearings on one of the wheels froze up, stranding us on the freeway for 2.5 hours. It might have happened anyway, but perhaps another level of preventative maintenance might have helped.

DAVID JOSEPH S. 
Rating:
5.0

In and out in 5 minutes. Thanks for keeping it simple!

RABEL ALLON R. 
Rating:
5.0

Customer did not leave a comment.

CONRAD M. 
Rating:
5.0

Thank you so much to Larry and Richard. Service is excellent as always.

DENNIS ALBERT E. 
Rating:
5.0

Customer did not leave a comment.

EDWARD JAMES K. 
Rating:
5.0

Customer did not leave a comment.

Nolan E. 
Rating:
5.0

All employees were courteous and helpful

JUDITH P A. 
Rating:
5.0

Very helpful in timely manner...You guys rock thank you!

LAWRENCE T. 
Rating:
4.0

Customer did not leave a comment.

ROB ALLAN B. 
Rating:
5.0

Customer did not leave a comment.

DAVID MICHAEL S. 
Rating:
5.0

Customer did not leave a comment.

CRAIG E. 
Rating:
1.0

The customer service of your team across the board is terrible, i will not be using the services of any of your trucks ever again

Paul E. 
Rating:
5.0

I could not get the after hours drop off function to work.

BENJAMIN B. 
Rating:
5.0

Customer did not leave a comment.

Mark K. 
Rating:
5.0

Customer did not leave a comment.

Jim M. 
Rating:
5.0

Customer did not leave a comment.

Cody M.  |  First Impressions 
Rating:
5.0

I moved into unit 108 on 04/22/21 and the employee who took care of me was beyond excellent! I wish I could remember her name, but unfortunately I am terrible with names. Regardless, her customer service, attitude, and service were superb. Not all U-Haul storage locations are created equal, I have used many, and this was the best service I have ever received! I will be going out of my way to use SW Portland U-Haul in the future because of her!

LARRY G.  |  First Impressions 
Rating:
4.0

I originally reserved a 10' x 20' unit. A staff person at the location "un-reserved" the unit and rented it to someone else. Mr. Hall arranged to substitute a 7' x 23' unit, which ended up working out fine. Mr. Hall did an excellent job in this part of the transaction. Other staff members were very courteous and helpful.

R. ERICK J.  |  First Impressions 
Rating:
1.0

I had rented a Uhaul truck to move the remaining items that were in my storage. I ended moving these items that were left in my storage unit by myself, items such as a washer/dryer and Huge wall hanging pictures. I have emphysema causing me to stop several times cause I was having a hard time breathing. By the time I was done securing my belongings in the Uhaul truck it was after hours and I could not get out of the gate. I called the 800 number for Uhaul and got the answering service apparently, they got ahold of the general manager. The general manager told the answering service to tell me he's not going to open the gate and if I called the police to get out I would get it for trespassing. I informed uhaul's answering service that I have emphysema and I don't have an extra inhaler with me and could she try to get ahold of someone to let me. She eventually was able to get ahold of someone who providered her with a gate cade to get out. I would never recommend this business to anyone, not even my worst enemy! ABSOLUTELY THE WORST STORAGE FACILITY!

Deanna P.  |  Overall Experience 
Rating:
4.0

Access to the storage units should be extended later in the evening to 9 PM seven days a week.

Christopher A.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

DAVID R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nathan B.  |  Overall Experience 
Rating:
1.0

Worst customer service experience I’ve had in years. Moving is already stressful enough and the Tigard uhual location made things much worse.this is what happened: -when given a log in for the gate and a storage locker, it was put under the name “craigger hall” and not my name, I had to get this all fixed which took an extra hour. -the original locker I was given was broken. The door was sagging and the lock wouldn’t align with the holes, so you couldn’t close the door. So I had to completely move out from 307 to 309, which took another extra hour. -when I called to make a hitch appointment I was scheduled for the upcoming Monday. I called that morning to confirm my noon appointment and they said it didn’t exist, so they rescheduled. When I called the day before they still didn’t have it on the calendar, when I looked at my reservation it was for Little Rock, AR, not Tigard Oregon, had to reschedule a 3rd time and this took more time. I asked 3 times that they make sure my storage locker rental would terminate on the 23rd, each time they said no problem, then I get an email 8 days after the 23rd saying to remember to pay for my locker rent on the 8th, meaning it never got canceled. The tigers staff seemed annoyed rather than apologetic. I completely understand why the Tigard location has 2.3 stars on google and assume that rating will continue to plummet. All and all, you guys made life more stressful, your equipment was dirty and broken, and your staff is unhelpful and poorly trained. I will go out of my way to make sure no one ever uses your location.

nick l.  |  Overall Experience 
Rating:
5.0

I used uhaul for three dufferent moves! The guys great customer service!!! I didnt get their names but please look on the dates I was in and share with them they are “All Stars” HAPPY HOLIDAYS!! Ingrid Robinson

Ingrid R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kelly B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ALAN G.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ALAN G.  |  First Impressions 
Rating:
4.0

Everything was great. I did have some issues getting into the building initially but that was resolved. And at the end of my time, I checked with the office staff and closed things out (recorded in the computer) but was charged for an extra month. It took returning to the location because I couldn't get through on the phone. Once there, it was easy to resolve, but having already moved away it was a huge pain.

rachel h.  |  Overall Experience 
Rating:
4.0

nothing bad to say. Staff was awesome!

dale p.  |  Overall Experience 
Rating:
1.0

Huge stain in the middle of the room, I don't know what it is. Some sort of green substance. Sticky and mildew on the walls. Water leaks into the room. Huge beam in the middle of the room that takes away storage space. Hallway is not maintained and it advertised as climate control unit, not even close. It's so cold in the unit and inside the building I have to wear my winter coat. They supposed heating units are so covered by mold And dirt ,I am not sure when the last time they changed the filters. Filthy and not sanitary.

Sarah W.  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Patricia L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nathan B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Karen H.  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Kirsten S.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

thompson c.  |  Overall Experience 
Rating:
5.0

I lost my credit card once and a staff member went above and beyond to help me look for it. He went and looked at cameras, he looked in the store, he looked outside, HE EVEN HELPED ME LOOK IN MY CAR!! If I ever need storage again, I will 100% be coming back!

ALEJANDRA R.  |  Overall Experience 
Rating:
5.0

I moved 10 hours to Portland without knowing anything about the area the facility was located at. The U-Haul facility was great, well located, easy in an out and the units were clean. One month free was a huge bonus and I stayed another without feeling a money pinch. Definitely would recommend to anyone looking to store their stuff.

Todd N.  |  Overall Experience 
Rating:
5.0

The staff and process was very easy to work with. Being able to easily rent a truck is awesome.

Tod C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William B.  |  Overall Experience 
Rating:
5.0

The free one month storage that comes with a truck rental is awesome! It allows relief from the chaos of moving until order is restored. Thanks!

David S.  |  Overall Experience 
Rating:
5.0

Great staff!

David S.  |  First Impressions 
Rating:
5.0

Very fast and efficient staff

Michael M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Laurie P.  |  First Impressions 
Rating:
5.0

Thank you for your excellent service!

Rebecca W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cadence W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Becca S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

lee w.  |  Overall Experience 
Rating:
5.0

Thank you to the team...it was a great experience & everything worked out perfectly. We highly recommend you to anyone needing moving & storage services.

Ken L.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Becca S.  |  First Impressions 
Rating:
5.0

staff was amazingly friendly & professional, very accommodating & helpful with a host of questions. transaction went extremely smoothly. very efficient operation. looking forward to possible future needs

Ken L.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

JAMIE R.  |  Overall Experience 
Rating:
5.0

Friendly and efficient.

Rosa W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jay B.  |  First Impressions 
Rating:
5.0

The facilities were secure and clean and we felt safe storing our belongings at this location. The staff was very accommodating when we realized the storage unit we had reserved was too small and allowed us to change it to a larger unit.

Blake S.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Paul P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elisa P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris P.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Alfredo S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jared H.  |  First Impressions 
Rating:
5.0

Larry is the consument professional and a very nice person. I would definitely recommend this facility to anyone who wants to store or move.

Ron W.  |  Overall Experience 
Rating:
5.0

Larry and his team are gr8. Don't know the name of the young lady that helped me yesterday ( she was working the units ..grounds) She couldn't have been more helpful and nice😁 Thanks you

EILEEN E.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Alfredo S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

tara s.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sager A.  |  First Impressions 
Rating:
4.0

The only problem was the seal on the door. Yes your facility was well maintained but every time I came there were a ton of leaves in my unit:-( Please send my refund ASAP, Thank you!!!! Tom

Tom B.  |  Overall Experience 
Rating:
5.0

Been at this facility for years and have had nothing but excellent experiences. The staff has always gone out of thier way to be helpful, and even if they couldn't be, they have always been kind.

KELLY E.  |  Overall Experience 
Rating:
1.0

Horrible management, treated inhumanely by management of this location by being locked in the storage facility until 5 a.m.!!! Go elsewhere! Or get a lawyer... It seems corporate doesn't care either!

Casandra L.  |  Overall Experience 
Rating:
2.0

The storage facility was overcrowded with uhuals being stored on both sides of either ends trying to come out of the isles. I could barley get out to be honest. It was ridiculous and needs fixed.

crystal g.  |  First Impressions 
Rating:
3.0

They didn't give me my receipt from the uhal rental

Joe L.  |  Overall Experience 
Rating:
5.0

Early phone calls to reserve and all on-site staff were always polite and thorough. Everything was professional and the accommodations were just perfect. Thank you.

rosendo r.  |  Overall Experience 
Rating:
5.0

We had a really pleasant and enjoyable experience with the U-HAUL truck rental and U-HAUL storage unit rental we used in the past 2 months! This is a top notch organization all were GREAT to work with

David G.  |  Overall Experience 
Rating:
4.0

The staff was extremely helpful, the phone conversations good! Our only problem was the constant blockage after hours to the storage driveway and gate by return rental trucks. The 24/7 access is not.

David K.  |  Overall Experience 
Rating:
5.0

Everything worked out great for us. Thank you!

doug r.  |  Overall Experience 
Rating:
5.0

Despite having several customers at the counter late on a Sunday and troubles with the computers, the people at the counter were polite and patient. We were exhausted -- a long day. They were great!

LISA P.  |  First Impressions 
Rating:
1.0

Rented storage space, was supposed to have 24hr access for the evening. Got there later that night with full truck and help, access denied. Now have truck parked at home for unnecessary extra days

Drew B.  |  First Impressions 
Rating:
4.0

Staff was very helpful

RUSSELL B.  |  Overall Experience 
Rating:
5.0

Very helpful and accomodating

Priscilla G.  |  First Impressions 
Rating:
3.0

Need some additional help near 5pm for closing. The team got it all done, but it was stressful near the end of day to get in the storage locker correctly during closing.

Teriko M.  |  First Impressions 
Rating:
5.0

It was an overall great experience and they were very helpful and I am glad I chose them to store my things. I had my grandson with me and they engaged him in conversation and made it fun for him too.

Phillis T.  |  First Impressions 
Rating:
5.0

Very helpful and easy to work with staff.

john c.  |  First Impressions 
Rating:
5.0

This facility was great. Staff were extremely helpful and friendly.

Stephen N.  |  Overall Experience 
Rating:
4.0

The computers seem to not show correctly what storage units are available.

Alfredo S.  |  First Impressions 
Rating:
5.0

.

nancy b.  |  First Impressions 
Rating:
5.0

Check in went smoothly and the staff were quite efficient/helpful.

TERI M.  |  First Impressions 
Rating:
5.0

Everything was fine

MARGET A.  |  Overall Experience 
Rating:
4.0

Always easy to get into my unit. Friendly staff

MARY O.  |  Overall Experience 
Rating:
5.0

Very helpful, knowledgeable and efficient. We were offered a month free storage and the facility are very clean and accessible. Would use them again.

Stephanie R.  |  First Impressions 
Rating:
5.0

The truck was available at the time of the reservation and the service was excellent from your personnel.

John H.  |  First Impressions 
Rating:
3.0

Everything was great except for the rolling door. I could not roll it up by myself. Had to always make sure I had someone with me to help get it up.

Rita W.  |  Overall Experience 
Rating:
4.0

Larry and the other manager were so nice and helpful would come back again if needed. Thank you guys

holly n.  |  Overall Experience 
Rating:
1.0

Larry provides organized crime storing stolen property, ignores sexual harassment. moved out 11.29 I have whitness, yet I'm getting emails my storage in going into lein. This is financial fraud.

Kristina O.  |  Overall Experience 
Rating:
5.0

The facility was great but your phone and internet services are worthless. Every time we needed help we had to go down to the facility. Once there the service was great. This was very inconvenient .

Pat E.  |  Overall Experience 
Rating:
5.0

I will never use any other company to move EVER AGAIN! I will recommend U-Haul to everyone from now on! They've been more than accommodating with our move. And they have really clean bathrooms too!!

Darlle B.  |  First Impressions 
Rating:
5.0

Great job and very happy!

Andrew R.  |  Reservation 
Rating:
4.0

The unit itself was not well lighted.

Patrick H.  |  Overall Experience 
Rating:
5.0

Incredible service.

Shawna R.  |  Reservation 
Rating:
5.0

big problem with dropoff location being changed after I received my contract. Not online during trip so didn’t see change of location. Could not change dropoffto uhaul storage that had available unit

Carrie T.  |  Reservation 
Rating:
4.0

My only negative was that I was charged $40 for keeping the rental truck an hour too long. I wish you had told me that when I turned it in and not just charged my credit card later.

jayne f.  |  Reservation 
Rating:
3.0

Communication was nonexistent. I was told several times I would receive email notifications about the information I requested and never received any of the information I asked for.

Sam L.  |  Overall Experience 
Rating:
1.0

horrible all around service

Owaiss H.  |  Overall Experience 
Rating:
2.0

You can go ahead and contact me for the full story. I will be moving our storage out by the end of the month AND I will be leaving a nasty Yelp review. I'm am absolutely furious by how we were treated

Kirsten S.  |  Overall Experience 
Rating:
1.0

When I arrived the evening of my return I was unable to get to the storage unit without squishing myself between cars due to the fact that the gate was blocked and no one came to open it...

Owaiss H.  |  Reservation 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane Icon
    Propane

    Propane service delivered straight to your door!

Back
To Top