Customer Reviews for Ultramar

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ultramar

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Robert D. on

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Customer did not leave a comment.

timmy s. on

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Brian D. on

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Cynthia D. on

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Pierre J. on

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Yvan Xavier R. on

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Le niveau d'essence indiqué lors de la location n'était pas le même que le niveau réel. J'ai dû débourser de frais additionnel d'essence afin de ne pas d'avoir un surcharge. :0(

Delbert B. on

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make sure damage is marked and the link for pics works. I could not send pics of all the damage. Make sure the truck is clean it was filthy it took 1.5 hrs to rent the truck. not acceptable

Pascal A. on

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Charles Jr C. on

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Mark L. on

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-Vehicle was dirty in cab and box. -Summer tires in winter(illegal in our province) but vehicle has Arizona plates, dont think they get much snow lol. -Brakes spongee -Steering was loose -Vehicle needs a wheel balancing pulls to the right. -Not filled with gas, which makes it a guessing game when you have to put gas back in truck. (I was told to fill it until the gas needle is where it was when you started. REALLY! • if vehicle is full of gas when picked up, renter simply has to top it up and no fuss no must. -Was not asked to sign a contract, which seem strange on a Rental vehicle. Staff was very friendly, courteous and respectful. ° I believe this would fall to your fleet maintenance team. Yes I would rent again your rates a very reasonable.

Philip P. on

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I was kind of disappointed with the 6x12 closed in trailer , thought it would be much higher inside , rented it to get a fridge and stove but couldnt get the fridge in...too low. Everything else was great.

Brian D. on

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lenard D. on

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nothing

Fern B. on

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There was an issue trying to print the receipt. The clerk was very persistant and finally suceeded. She made the experience very acceptable.

Bob D. on

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Andre D. on

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ryan c. on

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Clean out the truck

Josey B. on

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Josey B. on

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Christine M. on

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Terry C. on

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David O. on

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paul e. on

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Adrien E. on

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I am not happy that I was guaranteed a truck in Mansfield QC and in the end nobody notified me that I had to go 20 minutes out of my way to pick up a truck in Bryson,QC..unacceptable and I would like someone to contact me regarding some compensation for the mistake.

Robert M. on

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Christa F. on

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Michael K. on

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Maxime G. on

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JAMES H. on

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Jarrette J. on

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I waited 45 minutes just to finish the first try to get the truck the person had no idea what was going on I had to call uhaul back to get it done again and the manager from uhaul had to do it over the phone

Julie T. on

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Customer did not leave a comment.