Friendly customer service
Customer Reviews for University Auto Sales of Lewiston
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of University Auto Sales of Lewiston
Very easy experience
I don't think it was this location's fault, but I tried to rent from a closer location to where I am moving from. There was no truck at the closer place and I had to go to this location to rent from. It took me nearly an hour to get a truck to rent, and was very frustrating and inconvenient. The operators at both locations were very apologetic and helpful.
VERY GOOD PEOPLE very helpful and engaging
Reserved a smaller truck when I showed up to get it the back door would not open so I had to rent a much larger truck at a higher rate. After returning the truck my card was charged an extra 25 .
For some reason, I was unable to do the online check-in from my cellphone, so the rep stepped up to assist in getting it done. Thank you.
They had the key drop locked behind a glass door sitting on the floor and I had to make a separate trip to Lewiston the next day to drop the key off