This was the best experience that have ever had thanks u-haulJanet C.
Customer Reviews for Urban Barn of Boaz
(U-Haul Neighborhood Dealer)
Boaz, AL 35957
(Beside Circle K gas station)
Services at this Location:
- Mon: Closed
- Tue-Fri: 9:30 am - 5:30 pm
- Sat: 10 am - 4 pm
- Sun: Closed
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We did not know that you had to do everything on line first had to have 2 phones in order to get information put in no personel was at the location to get key then found out about the information had to be put on line several other people had pulled in and then left. Need to know that this is the way that you have to rent and pick up vehicle as we waited 30 minutes past time for them to open before we finally called uhaul main number a waited on line for 20 minutes before we talked to a person that was very helpful to get all the information that we had to put in the phones in order to get the codes for lock box and the key. Need to make is more easier in order to get keys.Loren V.
The parking area is very small for maneuvering a trailer into a parking spot.Mark B.
I had to hook up the Uhaul trailer myself it was a 6 by 12 and very heavy and the trailer was on a down slopeRobert H.
Customer did not leave a comment.Ross P.
Clean out trailer before pickup.JAMES B.
Customer did not leave a comment.Larry R.
Customer did not leave a comment.KAITLYN G.
Customer did not leave a comment.KEVIN L.
Customer did not leave a comment.Margaret R.
Customer did not leave a comment.Howard G.
Customer did not leave a comment.STEVE L.
Customer did not leave a comment.Donnie M.
Customer did not leave a comment.Jeremy S.
I was very disappointed when i arrived to pick up my scheduled uhaul truck to be informed it would not be available for 4 hours later! I drove an hour for this appointment. I never received a text or email stipulating otherwise! I then received a text stating it was ready 2 hours later and to find out it was STILL not avb. I was rushed to get moved and truck returned on time. A very stressful and disappointing experience!Cindy W.
Customer did not leave a comment.Rachel H.
Customer did not leave a comment.Tabatha B.
Customer did not leave a comment.curtis M.
They were very friendly and they made the experience pleasant and easy.John W.
Very convenient.Elizabeth Alan B.
Best Staff ever!Shawn G.
Customer did not leave a comment.jeff W.
Customer did not leave a comment.Bruce B.
Customer did not leave a comment.Mark R.
Customer did not leave a comment.GEORGE H.
The Graceland of Boaz location provided a wonderful U-Haul renting experience. They were friendly, knowledgeable and processed my reservation in a very timely manner. If you are in the market for any U-Haul reservation, equipment or service....doing business here will leave you completely satisfied.MICHAEL F.
Customer did not leave a comment.David D.
The van was the perfect size. Customer service at this location was really great.jennifer T.
The pick up was greatAshley K.
We did not look in the trailer prior to leaving the rental facility. When we arrived at our storage facility and opened the trailer door, there was a pile of dirt in the trailer. Nothing major, easy to sweep out if you happen to have a broom handy (which, unfortunately, we didn't).Judy S.
Customer did not leave a comment.Brian F.
Customer did not leave a comment.GREGORY D.
Thank you for letting us pick up so late and being so helpful to my family !chanda D.
Customer did not leave a comment.BRIDGFORD FOODS E.
Very nice and helpfullGREG F.