Customer Reviews for Used Bike Emporium Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Used Bike Emporium Inc

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david C. on

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Do not try so hard to include insurance. You included it without asking me, then when I asked to have it removed, you were rude and said I would have to pay for a $50,000 truck if there was even just a ding in the door.

Zachary B. on

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It should be clearer that this is self drop-off, because the gentlemen in the Used Bikes shop and not helpful/friendly and want nothing to do with Uhaul.

Edwin M. on

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The place and service is perfect, two bike traile fo net visis

Gregory M. on

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I wasn't told about the fee if I didn't fill up the gas tank. It wasn't full when I picked up the truck, so I didn't think it was an issue. Sure, the contract was e-mailed to me after I was already driving the truck, but I didn't check my phone to read a contract while driving a huge truck. It would have been nice to know before I was handed the keys. I felt like it was deliberately not told to me in order to hit me with a fine. Felt deceptive. Won't be back.

Doreen H. on

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dwight T. on

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They just need to and freon, air conditioning blowing hot.

Christopher B. on

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Did not listen to needs and dismissed me

Roger L. on

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I spoke with Jon and he was very professional

Nick N. on

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Russell W. on

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Reginald M. on

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bobby L. on

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Kurt G. on

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Armando Z. on

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The equipment that I reserved was available and ready for use on the scheduled date and time. Great customer service also...John came out to my vehicle and hooked up the trailer to my hitch. Drop off was a breeze. Overall, great and easy experience. Thank you!

JAMES W. on

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ANTHONY T. on

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The trailer I rented was filthy either the wire mesh ramp being packed with mulch from the previous renter beside it it is exactly what I was looking for...

William M. on

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Great service. Very helpful.

LEESA M. on

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nisreen B. on

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the truck was not clean

vijay P. on

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Mr.Jhon Help me out good and Great rate. I love it. Thanks Mr.Jhon and u-haul Compny.

nanette C. on

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Todd S. on

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Edman C. on

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Make sure that euipment is available

STEVE S. on

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Excellent service always. John Jr. Has towable ready to go and calls ahead of pick up day to make me aware. NICE JOB ALL AROUND.

jim M. on

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Ryan T. on

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Check the back of the truck for previous users blankets, tools, and sweeping.

vance W. on

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John and John John (Father & Son Duo) Always provides Excellent Customer Service. I would Highly recommend this Business to anyone looking for a UHAUL Truck or Trailer . Great Prompt Service. VW

Stephen T. on

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Coffee with every rental these guys are greatv

robert R. on

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Nothing it’s a very good place to rent from and we will go back again. Thank you for the awesome service!

Jayme B. on

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Dominique T. on

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Stephen T. on

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I don’t know these guys are on it

jason P. on

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