Customer Reviews for Used Car Company
(U-Haul Neighborhood Dealer)

121 reviews

857 E Irlo Bronson Memorial Hwy   Saint Cloud, FL 34769

(321) 766-5315

Location Hours

  • Mon-Fri: 7 am - 7 pm
  • Sat-Sun: 7 am - 5 pm
Special Operating Hours
  • 7/2/2022 - 7/4/2022: 8:30 am - 12:00 pm

Services at this Location:

Contact Us

(321) 766-5315

857 E Irlo Bronson Memorial Hwy
Saint Cloud, FL 34769

Services at this Location:

Location Hours

  • Mon-Fri: 7 am - 7 pm
  • Sat-Sun: 7 am - 5 pm
Special Operating Hours
  • 7/2/2022 - 7/4/2022: 8:30 am - 12:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

Luis V. 
Rating:
5.0

Customer did not leave a comment.

Tiarah G. 
Rating:
5.0

Evething is perfect thank you Mary

NIKAULIS D. 
Rating:
5.0

Excellent condition and customer service.

Pedro A. 
Rating:
5.0

Customer did not leave a comment.

john O. 
Rating:
5.0

Customer did not leave a comment.

Catherine A. 
Rating:
1.0

Dirty trucks , no equipment to rent like hand truck.

Glenn G. 
Rating:
5.0

You need to dramatically improve your customer service!! These comments pertain to the drop off location I requested (on Commerce Drive in Saint Cloud, FL), rather than the one that was assigned to me. When I went to the requested location, not realizing that it was the wrong one, the man behind the counter became belligerent and when I complained about the customer service he told me to "get out of his damn store." This was outrageously bad customer service!

Lisa S. 
Rating:
5.0

Customer did not leave a comment.

Charles M. 
Rating:
5.0

Customer did not leave a comment.

Jonathan R. 
Rating:
5.0

Very good service ✌️✌️👍👏👏👏😴

ANDREA L. 
Rating:
5.0

Everything was great from beginning to end!!!

ANGEL Z. 
Rating:
5.0

we appreciated the friendly customer service we received

BRIAN B. 
Rating:
5.0

Customer did not leave a comment.

LUIS O. 
Rating:
5.0

Customer did not leave a comment.

Steve S. 
Rating:
4.0

Customer did not leave a comment.

Stephen R. 
Rating:
5.0

Customer did not leave a comment.

Steven L. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
5.0

Customer did not leave a comment.

JAMIE G. 
Rating:
5.0

Customer did not leave a comment.

Jaqueline R. 
Rating:
5.0

Customer did not leave a comment.

Rachel V. 
Rating:
5.0

Customer did not leave a comment.

Michael J. 
Rating:
5.0

Customer did not leave a comment.

Jimmy H. 
Rating:
5.0

Customer did not leave a comment.

Jocelyn C. 
Rating:
4.0

Person who had the truck before us was a heavy smoker.

DONO L. 
Rating:
5.0

Customer did not leave a comment.

ANDREW H. 
Rating:
5.0

Very professional and friendly customer, no issues of any kind to drop off the vehicle.

Hector L. 
Rating:
4.0

Customer did not leave a comment.

Joseph F. 
Rating:
5.0

Fast and easy, will use this location again!!

fernando S. 
Rating:
5.0

Customer did not leave a comment.

Jesus G. 
Rating:
5.0

Awesome customer service

MICHELLE D. 
Rating:
5.0

Customer did not leave a comment.

Dale Z. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

5 STARS ALL THE WAY AROUND!!! =)

MARIE M. 
Rating:
5.0

Marie and her whole family customer service was over and above my expectations that I had my mom change her U-Haul reservation to there location.

THERESA W. 
Rating:
5.0

Great experience... Convenient location.

Arismendy V. 
Rating:
3.0

Customer did not leave a comment.

Christian R. 
Rating:
5.0

Super nice people 5 starts customers service

Julio C. 
Rating:
5.0

Everyone helpful and friendly. Definitely will be back to rent from them.

Nilsa R. 
Rating:
5.0

Customer did not leave a comment.

Ralfred F. 
Rating:
5.0

Everything was really good great customer service

JOSEPH B. 
Rating:
5.0

Great place, nice people and good attention to their customer.

Catalino F. 
Rating:
5.0

Friedly and responsible staff

Damian S. 
Rating:
5.0

Great customer service, ..they got the paper work done fast . answered all our questions, hooked up the trailer ,double checked everything and we were on our way.

GENE S. 
Rating:
5.0

Customer did not leave a comment.

Agustin D. 
Rating:
4.0

Customer did not leave a comment.

Raymond R. 
Rating:
5.0

Customer did not leave a comment.

Edwin M. 
Rating:
1.0

I recently rent a tube U-Haul Van my experience with that one was great the gentleman that was helping me is very polite he went over the rental agreement had me look at the guys smell like make sure it was where it needed to be and what it was said on the agreement I kept the van for a extra day you guys told me that I do need to do anyting that if I kept it they would charge me again everything went fine I needed to rent a truck pull vehicle home from income the place where I rented the van didn't have a truck so I went down the road to another U-Haul the worst experience of my life very unprofessional disrespected me at my job why I was working coming in there saying I was stealing their U-Haul give her her keys because do you all have been reported stolen I told him how could it be stolen if I'm right here I never once said I wouldn't give back the keys she was very rude as I was asking her to wait as I was counting my drawer to leave for the day but was still getting loud and saying give me my keys now your going to jail I would never recommend going to this place again

Natasha R. 
Rating:
1.0

No one there to check in the equipment

Melvin R. 
Rating:
5.0

Very polite and respectful service. Very helpful and responsive people that operate this facility. Very customer service oriented.

STEVE G. 
Rating:
4.0

Rental Return was Fast and Flawless. I did return the Items 1 Hour Late and I was Charged a Fee. I will call UHAUL and Request a Refund of the Late Fee Due to the Time That I lost on the Pickup Day.

CHRISTOPHER M. 
Rating:
5.0

Customer did not leave a comment.

CHARLES A. 
Rating:
5.0

Customer did not leave a comment.

Carol M. 
Rating:
5.0

What I saw was awesome! Excellent customer skill and willing to assist on the spot! Kudos!

OLGA R. 
Rating:
5.0

The staff were exceptional and very friendly. Also very accommodating and even remembered me upon arrival from a phone call to their location hours earlier.

Brian S. 
Rating:
5.0

Nice people and a great experience.

RICHARD T. 
Rating:
3.0

Customer did not leave a comment.

Richard J. 
Rating:
5.0

Customer did not leave a comment.

Rosanda B. 
Rating:
5.0

Checking in was very simple and everyone was very freindly.

William R. 
Rating:
5.0

Customer did not leave a comment.

Bryan B. 
Rating:
5.0

Customer did not leave a comment.

Karina T. 
Rating:
5.0

Customer did not leave a comment.

Patricia M. 
Rating:
5.0

Very friendly and helpful

Fahad M. 
Rating:
5.0

Very fast and process… customer service was great! Thank you!

NOBLE M. 
Rating:
5.0

St Cloud Fl has a new five stars U-Haul. Give them a call they will make it happen. Uhaul.com still sketchy, U-Haul corporate HELP.

Orville F. 
Rating:
5.0

Customer did not leave a comment.

Nemesio B. 
Rating:
5.0

Customer did not leave a comment.

FRANCISCO U. 
Rating:
5.0

I think his name is Rene or Reuben ? Very professional and prompt. He accommodated me im flexibility because I promised to give the truck back to him in time. Very good energy from the one other female employee. Definitely going to be referring.

ANGEL P. 
Rating:
5.0

Personnel and location is ideal. Uhaul return website is sketchy and needs to be updated.

Orville F. 
Rating:
5.0

They're wonderful! Excellent services.

Luis O. 
Rating:
5.0

They provided great customer service!

Bryan B. 
Rating:
5.0

All went well and smoothly. Thank You!

STAN S. 
Rating:
5.0

Ron was very helpful and professional. I will definitely recommend and use this location again.

Jimmy G. 
Rating:
5.0

I have always had good service from all U-Haul dealers in the past, but the folks at this location were the best. They knew the equipment and rates, and even helped connect the trailer to be sure that everything was correct and safety done. I need an enclosed trailer for a couple of times each month and considered buying one, but the ease of working with this facility makes it more logical to just rent versus the high prices, storage and upkeep to purchase.

RODNEY R. 
Rating:
5.0

Customer did not leave a comment.

Andrea A. 
Rating:
5.0

Excellent rental location! Marie and her husband are professional and very courteous in the rental service they provide, I highly recommend this Uhaul rental location!!

ROBERT P. 
Rating:
5.0

Customer did not leave a comment.

Stephan H. 
Rating:
5.0

The folks there were phenomenal! They assisted us through the whole process, making it very easy!

carol R. 
Rating:
5.0

Should have a ramp available for the Small Units.

EMEL V. 
Rating:
5.0

Office staff knowledgeable and helpful. Pleasure doing business with them.

James M. 
Rating:
5.0

Customer did not leave a comment.

Danilo T. 
Rating:
5.0

Nicest folks I have ever had pleasure of renting from.

Denver Z. 
Rating:
4.0

Customer did not leave a comment.

Randy I. 
Rating:
5.0

Customer did not leave a comment.

HERB C. 
Rating:
5.0

Customer did not leave a comment.

Raymond R. 
Rating:
5.0

Customer did not leave a comment.

Orville L. 
Rating:
5.0

Customer did not leave a comment.

jhon S. 
Rating:
5.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

Customer did not leave a comment.

german H. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN J. 
Rating:
5.0

Customer did not leave a comment.

Daneiris C. 
Rating:
5.0

Great location and great service! Both the lady and the gentlemen were kind and informative. Would highly recommend.

Christian P. 
Rating:
5.0

Customer did not leave a comment.

Juan G. 
Rating:
5.0

Customer did not leave a comment.

Alexander S. 
Rating:
5.0

The location at 857 E Irlo Bronson Hwy was nice just very smal to move around with a 26ft truck other than that great I dropped off after hrs so didn't have any interaction with any employees.

JUSTIN J. 
Rating:
5.0

Great to work with. Friendly and helpful.

JOHN C. 
Rating:
4.0

Customer did not leave a comment.

Roxann R. 
Rating:
5.0

Nothing to improve in my opinion. Everything was excellent. The people were very helpful and friendly and excellent customer service. I recommend this U Haul location to all. Thank you.

KEN G. 
Rating:
5.0

Customer did not leave a comment.

Ana B. 
Rating:
5.0

Nothing!

TIMOTHY S. 
No reviews have been submitted for this location.

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