Customer Reviews for Ustore Davison West

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ustore Davison West

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joe w. on

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Customer did not leave a comment.

Derek K. on

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They did change our drop off location and we were able to turn it in the next day. The sad thing was is the truck had a leak on the top of the mom's attic and all our bags got wet. Is there a discount or some kind of future savings? We did inform the lady at this location and she informed us that she would have someone look at it. Thanks and look forward to hearing back from you.

Cassie M. on

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The lady who helped me at the office was so super friendly and was able to answer all my questions. Customer service was AMAZING! She also explained the table to figure out how much gas you need to put in the truck upon return, and reassured me about some of my initial fears (I had never written a Uhaul truck before). The location was also super convenient to my new apartment, and the after hours drop off was super easy, quick and convenient. I also loved the online drop off stuff online, super quick and easy!

EVILINE B. on

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Customer did not leave a comment.

Mark B. on

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The rental agent was very efficient, was helpful to get all the paperwork done quickly and is a very pleasant person to deal with.

Amanda B. on

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Make sure that each customer knows that they will be charged insurance for each and every single day that they have the truck. The truck sat empty at my house for almost 4 days and I don't see any paperwork that I signed agreeing to pay for insurance each and every single day. You guys stole almost $50 from me without my permission and you refuse to give my money back to me. If this is not resolved today, I will be filing a complaint with the Better Business Bureau.

Vicki C. on

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Very friendly, always available for service,

Devin B. on

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Customer did not leave a comment.

STEVE D. on

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Very friendly and I would rent from there again

LISA K. on

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My rental truck needed a tune-up and had a shake due to spark plug issues ( This was seen while idling...) but was very clean.My rental agent, Dena, was awesome !! Very friendly and knowledgeable.

Jennifer L. on

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Everything went very well and very smoothly. Staff was friendly and very helpful. Thank you!