Customer Reviews for Valero

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Valero

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JUAN R. on

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Customer did not leave a comment.

Stephan K. on

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Krystal H. on

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The online process is a waste of time. I corresponded back and forth via messenger with customer service for 30 minutes all to be required to go inside and go through the same process with a live agent.

Trinity K. on

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Josephine angela A. on

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Arturo C. on

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Eddie B. on

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Daina L. on

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maria R. on

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He just handed me the keys and didn't bring me the equipment but I was charge for it. It was really bad experience. I would never come to this location at all.

juan C. on

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Nothing, this location are the best! Thanks

Kenneth S. on

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You just need a bigger sign for notification

Frederick B. on

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They have their ow individual pricing, I rented the box truck for 90 miles that is $0.79 x 90 = $71.10 + $20 10' Truck + $14 insurance + $1 environmental fee + taxes, came up to be $114.00 HOWEVER they charged $147.00 and I called corporate they said call the location, then I called the location and their answering service answered, and they said they would have the location call me and they never did, I run a business I don't have time to go there and complain, I don't care if it's $1 or $100 it's the principle of the matter, All in all they charge what ever they want, I will write a review on this location to lower their customer base.

Antonio Coronel C. on

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Jennie was great!

alice T. on

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We returned the truck and got a refund no one explained that to us but it was a pleasant surprise.

Samer A. on

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Great customer service and highly recommended

mohammed A. on

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Top notch

Araceli B. on

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Juan V. on

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MIchael G. on

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Was not easy to find. It was well out of my way to drop off the truck. The people were friendly, but it was a busy gas station and not enough staff to efficiently handle the customers.

ALIS B. on

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Deanna D. on

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employee training needed...i rented a dolly but when I got to my location it was not in the truck. If I wasn't able to borrow one from the premises the job would have been a disaster. No optional supplies in truck. I could have used some blankets.

Adrian C. on

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Make sure to double check the amount of fuel the truck has and dont go based on what they tell u it has. They dont know how to calculate amount due after what was already charged. They were trying to over charge

Traci K. on

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I let the person know that the U-Haul I rented drove extremely poorly and was extremely dangerous to drive. Not only We’re the mirrors stuck in a faulty position the suspension caused the steering to make the vehicle impossible to drive safely. People at this company really need to quality check their vehicles before renting them out to the consumers.

Maria L. on

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pavl S. on

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jesus A. on

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Do not assist customer to hook and unhook trailer,trailer don't have a landing gear to raise it or lower

Nicole S. on

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It was a very unprofessional experience. I prefer a regular walk in office verses a gas station.

JESSICA L. on

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Bigger sign. I past the place twice.

CARLTON P. on

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A little faster service would be much appreciated. I had to wait and let several customers pay for their goods even though I was first in line.

Regina C. on

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Make sure equipment is working

JUAN R. on

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U BOX MOVING UNITS MUY CARO MEJOR BAYAN CON EL AMIGO QUE LES PRESTE LA TRUCK GRATIS Y AL LE COMPRAN UN 12 DE MODELOS NOMAS SON $12.99 PLUX TAXES Y LEPAGAN EL GAS

ROSEMARIE H. on

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Good service but bad location due to traffic