Customer Reviews for V&J Storage LLC
(U-Haul Neighborhood Dealer)

77 reviews

1736 Hwy 15   West Monroe, LA 71291

(318) 450-6510

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 9/24/2021: Closed
  • 10/7/2021 - 10/10/2021: Closed

Services at this Location:

Contact Us

(318) 450-6510

1736 Hwy 15
West Monroe, LA 71291

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 9/24/2021: Closed
  • 10/7/2021 - 10/10/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

The area was small and you could pass it easily. The lady that helped told me exactly where to look or I wouldn't have found it. They need a sign out front.

Jacob S. 
Rating:
5.0

Customer did not leave a comment.

Gayla A. 
Rating:
5.0

Well informed about pickup and delivery of the truck. Janice, was most delightful at the location I rented from. I would definitely rent again from Uhaul.

Jamie R. 
Rating:
5.0

Customer did not leave a comment.

Jason O. 
Rating:
5.0

Customer did not leave a comment.

BENJAMIN S. 
Rating:
2.0

Customer did not leave a comment.

Mark T. 
Rating:
1.0

Not to move locations that I picked to pick up and drop off. Pick up location was not in west Monroe more like Calhoun La, a long ways from location where I chose to pick up, drop off was a ways from location I chose to drop off !!!

sheldon R. 
Rating:
5.0

Customer did not leave a comment.

Teresa F. 
Rating:
4.0

Customer did not leave a comment.

Jimmy H. 
Rating:
1.0

Lights on back of trailer did not work. WE had to try and rewire but too much damage to wiring. Only one they had so we had no choice but to rent it. Leaked water on brand new bed room set we picked up. Trailers need to be maintained

Michelle L. 
Rating:
5.0

Customer did not leave a comment.

Shaysa L. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Skip M. 
Rating:
5.0

Janice was very helpful with almost the entire process. If in her area again and need a Uhaul I will call her.

james D. 
Rating:
5.0

Customer did not leave a comment.

Mark B. 
Rating:
5.0

Very nice people

Brandon M. 
Rating:
5.0

Not a thing! Get folks, friendly service!!

Mark B. 
Rating:
4.0

Customer did not leave a comment.

CATHY H. 
Rating:
5.0

Customer did not leave a comment.

Dalton W. 
Rating:
5.0

Customer did not leave a comment.

Rating:
5.0

Customer did not leave a comment.

DOUGLAS J. 
Rating:
5.0

This was friendly and fast service. I would use them again.

Ernest J. 
Rating:
5.0

They were so helpful, will definetly use again.

Willy P. 
Rating:
5.0

Customer did not leave a comment.

Chris M. 
Rating:
3.0

mileage was wrong on my contract and now they are trying to charge me an extra 500.00 even though i have pictures of the odometer and gas level taken while in the uhaul lot.

Iesha M. 
Rating:
5.0

Customer did not leave a comment.

Philip M. 
Rating:
5.0

Customer did not leave a comment.

Wendy M. 
Rating:
5.0

Nothing very happy with this location.

Mark J. 
Rating:
5.0

Customer did not leave a comment.

Brandon L. 
Rating:
4.0

Customer did not leave a comment.

Brelyn L. 
Rating:
5.0

Customer service was excellent!! They were so very nice and super helpful! Will definitely recommend this location to everyone I know!

Polly N. 
Rating:
5.0

Everything was fine. The place was easy to find. The service was friendly and efficient with the online ordering and check-in. It was easy to drop the rental trailer off when we finished even though the place was closed.

Renee S. 
Rating:
5.0

Customer did not leave a comment.

Tracy S. 
Rating:
5.0

Very pleased with the service.

Luke H. 
Rating:
4.0

Customer did not leave a comment.

Donna H. 
Rating:
4.0

Customer did not leave a comment.

Sam S. 
Rating:
5.0

This couple was so nice and helpful. Will use them again.

James W. 
Rating:
5.0

Best place in town to rent a u-haul from! Great customer Service! Thanks!

Dominique W. 
Rating:
1.0

Truck was not full of fuel like told it was cost $29 to pull 11 gallons in truck only went 40 miles there's no way that truck only gets 3 miles to the gallon very dissatisfied with the whole experience

billy S. 
Rating:
4.0

Customer did not leave a comment.

brenda B. 
Rating:
5.0

Customer did not leave a comment.

Jonathon A. 
Rating:
5.0

Customer did not leave a comment.

Christian L. 
Rating:
5.0

Everything was great wouldn't change anything

arquilla W. 
Rating:
5.0

She was one of the nicest ladies I have ever had the pleasure of meeting. Extremely easy experience.

Chris M. 
Rating:
5.0

Customer did not leave a comment.

frederick T. 
Rating:
5.0

Everything was great. Dealers were very professional and helpful. Truck was nice.

Nicole O. 
Rating:
5.0

Customer did not leave a comment.

Mary S. 
Rating:
1.0

Communication is key, was basically given the run around, unable to get a reserved truck @ hwy 15 location in West Monroe La. Staff very rude and difficult.

nancy S. 
Rating:
3.0

Cab console was dirty (e.g. soda spilled in cup holders and ash tray dirty) and cab smelled of cigarette smoke.

kenneth K. 
Rating:
5.0

Amazing service!! The owners are very kind and easy to talk too. Thanks Cody O

CODY O. 
Rating:
3.0

Customer did not leave a comment.

George P. 
Rating:
5.0

Customer did not leave a comment.

Charlene B. 
Rating:
5.0

Customer did not leave a comment.

heather T. 
Rating:
5.0

Customer did not leave a comment.

Tonya B. 
Rating:
5.0

Keep Tha people there & bless them because they are good fun loving people! God Is Good & We Love & Bless All Uhaul owners staff & family! All In Jesus Name! Amen

ronald P. 
Rating:
4.0

Customer did not leave a comment.

Denise S. 
Rating:
4.0

Customer did not leave a comment.

david W. 
Rating:
4.0

First of all you have my name wrong Then when I got the copy of the bill by email it was much higher and mileage was way off I responded but had not had a reply Patsy Simons allen 318-397-2651

Patricia O. 
Rating:
4.0

Very nice owners. Good experience.

Tresa R. 
Rating:
5.0

Customer did not leave a comment.

Duncan H. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM T. 
Rating:
5.0

Nothing

Phyllis C. 
Rating:
5.0

Very nice

Lauren B. 
Rating:
5.0

Customer did not leave a comment.

Rosvelt C. 
Rating:
5.0

So helpful in every way. If I ever move again, I will use this location again and will tell my friends, if they need a uhaul to call Janice and her staff.

betty A. 
Rating:
5.0

Customer did not leave a comment.

Kevin W. 
Rating:
5.0

People were so helpful and friendly. This location doesn't need any improvement! Will tell my friends and anyone to use this location.

PATRICIA C. 
Rating:
5.0

I believe a tail light was out on passenger side

jessica S. 
Rating:
5.0

Staff was very helpful. Had truck pulled out and ready to go when I arrived. Very pleasant and friendly. Will definetly use them again.

Charlene B. 
Rating:
5.0

Staff was so nice and helpful. Will definetly use this location again.

Janice W. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey B. 
Rating:
4.0

Staff was exceptionally friendly and helpful!

Everett T. 
Rating:
4.0

Customer did not leave a comment.

andre J. 
Rating:
5.0

Nothing...very quick and friendly.

John S. 
Rating:
4.0

Service was great and had a very friendly and helpful staff.

Janice W. 
Rating:
3.0

Right front tire was flat upon arrival. Must have had a slow leak. Filled it up twice on the way home and it again was flat when I returned it.

Larry G. 
Rating:
5.0

Customer did not leave a comment.

Arliene S. 
No reviews have been submitted for this location.

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