Customer Reviews for Veness Bait & Tackle

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Veness Bait & Tackle

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FRED K.
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Jason J.
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Robert N.
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Susan R.
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beth P.
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Owners were helpful and kind

LAURENE F.
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Frank L.
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John G.
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cathleen J.
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Amazing customer service and equipment...they hooked it up for me in the snow and ready to go.

Scott M.
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Elizabeth H.
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Mary T.
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Very helpful, pleasant service.

Ted M.
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Jeff C.
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depends on where they needed the truck. My beef is there were trucks in Grand Marais that didn't appear on your website. That caused a lot of operational issues and extra money

David P.
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Jess K.
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Uhaul changed my pickup location at the last minute and I had a 60 mile RT drive to get a trailer. Apparently, “reservations” are meaningless.

Leanne W.
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Very helpful and efficient! Thank you.

Vaughnelle P.
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It was hard to find the location. But we figured it out eventually.

Noreen C.
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Again the location was difficult to find. Because of the highway they are off they can't put out signage. The employees were very helpful and pleasant. They made drop off very simple and we're very helpful on the phone when I couldn't find it.

SAMUEL Z.
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Mark B.
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DAVID M.
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kristie M.
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Awesome customer service, very friendly and helpful

greg R.
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I receive good service from this location every year. Dependable, friendly, and reliable. Thank you

Kevin S.
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Ali T.
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Paul M.
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MIKE K.
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Grease the ratchets

David H.
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Frustrated that I reserved a truck online, showed up on my day and there's no truck. Was told "We NEVER have trucks here - you have to get it somewhere else." THEN WHY DOES THE WEBSITE LET ME RESERVE A TRUCK HERE IF I CAN'T GET A TRUCK HERE??? Two hours later I found a truck & eventually got the job done, but what should have been finished by noon took me all day until 5:00 pm. On the other hand, once I got it the tow dolly worked great.

Tracy V.
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Leanne W.
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Thanks.

Rich R.
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Matthew R.
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Martin A.
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jim H.
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Rough and muddy road to get to office. Originally we were to pickup in Hermantown Mn but the reservation didn't mean squat! No trailer as reserved had to go to Two Harbors the next day 90 miles out of way to get the right trailer. Lost a half a day on our trip to AZ!. I hope I never have to use your services again!

JENNIJER B.
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charles H.
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Janna G.
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Not nice. Won't help hook to truck. Didn't know where my invoice was. Closest u haul location for 50 miles. Trailer was in poor condition.

Kenneth K.
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Elaine A.
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Need a UHaul in Grand Marais. It was a real pain to have to drive an hour South for the trailer and then an hour back up North, just to have to go South again. Also - why don't any of these locations have boxes?

greg R.
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Very convenient location and helpful staff. The trailer we rented was like brand new and worked great. Very happy with the service and overall experience. Thank you

greg V.
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Elizabeth E.
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LOUANN E.
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Gary G.
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Todd K.
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pamela D.
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The rental shop is actually located in a bait and tackle store, off the beaten path. I'm thankful I have Google Maps or I never would have found it. The staff was very pleasant and helpful. I'll probably pick up my next trailer elsewhere.

Craig D.
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Albert P.
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Have a rental facility in Silver Bay

Eugene I.
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Kevin G.
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Great service!!

MARC B.
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Craig D.
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Great drop-off location. Very simple process, at a friendly and convenient location.

Albert P.
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Bring a dog treat for the zweer dog in the office

MARC B.
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Leroy and Nancy got me started when the internet reservation system froze and wouldn't work for me. They then got me handled on the return in a most timely and efficient manner

ROGER H.
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MARC B.
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No thoughts at this time

Edward E.
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MICHAEL T.
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Broken leaf spring and no working tail lights on one, no working tail on replacement trailer. Would be nice to get a refund for the inconvenience of having to get a 2nd trailer. Otherwise this location is great as usual.

MIKE K.
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The car Dollie was very rattlely and loud. I would probably not rent another, because of that. Maybe they could use some anti vibration materials when building these or rubber gaskets

EDWARD E.
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Nice lady, easy check in.

bob V.
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Adam H.
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Devin M.
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Isabelle M.
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Joel E.
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Danielle D.
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Lance A.
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I had to travel an hour and 45 minutes to get a trailer where there is a location an hour from me but couldn't promise me one.

steve F.
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SARAH C.
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First the uhaul we reserved was not available, then our reservation was canceled and the when you are told a rate then charged $80 more it's ridiculous. Will not use service again.

sandy K.
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carolyn B.
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John C.
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Jenny R.
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It's just a little hard to find. I had no idea that I could rent a U-Haul in town. Thought I had to go to Duluth.

Susan K.
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Gene S.
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James W.
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Some things weren't clear on the contract but I got over it!

Marjean L.
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Eric F.
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ELIZABETH M.
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Quick, friendly and great service.

Ron O.
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They were available to help with hook-up of the trailer and kept the trailers and trucks in a location easy to find.

Jonathan S.
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All the windows and mirrors were filthy. The floor mats were as well. They provided no guidance nor did they go through the use of the truck. they weren't friendly either. I would drive the extra distance to rent from someone who wants my business.

ARDEN B.
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Very easy return and check-in. Thanks

Tim R.
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karen G.
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JOHN B.
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Adam B.
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AL R.
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All went well here.

KATHLEEN W.
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William S.
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DAVE K.
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Make sure that the tires are properly inflated. All four tires were low on air and two of them had nails in them and had to be replaced once I was on the road and the trailer was loaded.

HELENE H.
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DAWN H.
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RANDY M.
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VICKIE B.
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DAVE K.
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GARY L.
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Kathleen B.
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Douglas H.
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There is nothing I see to make my rental better than it was! You are fortunate to have a General Manager as knowledgeable and helpful as James Hall! I was truly impressed with this service!

Stanley C.
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No reviews have been submitted for this location.

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