Customer Reviews for Vets Auto Repair
(U-Haul Neighborhood Dealer)

37 reviews

748 Montauk Hwy   Bayport, NY 11705

(631) 419-3108

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(631) 419-3108

748 Montauk Hwy
Bayport, NY 11705

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
1.0

.My contract was set up as a customer face to face pickup yet there was no one at the site who could help me. It took me three hours to get it straight. No one at U-Haul picked up from customer service for 90 minutes. I had to call and say I had crashed the truck to get anyone from U-Haul. Although once I had a service representative they were very helpful Won't rent again

Francis R. 
Rating:
5.0

Very nice people and very professional

ERICL W. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
3.0

Customer did not leave a comment.

Michael C. 
Rating:
3.0

The original online order was not initially honored, and I had to spend way too much time getting it straightened out

Gary C. 
Rating:
5.0

Customer did not leave a comment.

James R. 
Rating:
5.0

Customer did not leave a comment.

Robin G. 
Rating:
3.0

Customer did not leave a comment.

George L. 
Rating:
5.0

Customer did not leave a comment.

Robin G. 
Rating:
5.0

The fees charged for the rental are deceiving. You need to be more upfront with your costs. I reserved the van over a week ago and the fees charged for you different services were not right there. It wasn't until I did research on my own that I saw what I would be charged for the full day and the trip upstate to drop off my daughter at college. This is very disappointing to me and I would need to think about if I would use this service again. I will definitely disclose this information to any one I recommend you to.

Paul A. 
Rating:
5.0

Customer did not leave a comment.

JOHN D. 
Rating:
5.0

Customer did not leave a comment.

Justine D. 
Rating:
5.0

Gentleman who helped me get the vehicle was very nice and friendly. Would recommend this place. Thank you.

Melissa B. 
Rating:
5.0

Manager Moe was great help.

Raoul F. 
Rating:
2.0

Overcharged for gas when filled up to proper amount.

Ryan S. 
Rating:
3.0

Customer did not leave a comment.

Christine L. 
Rating:
3.0

Customer did not leave a comment.

Lenston E. 
Rating:
5.0

Customer did not leave a comment.

Paula S. 
Rating:
5.0

There are no trash cans anywhere. It's in convenient.

Patricia N. 
Rating:
3.0

the facility was in very poor condition something out of the 1950s

TOM B. 
Rating:
3.0

Dropping the Uhaul truck off at Vets Auto their employee pointed out there was rust on the top of the truck (which clearly was not my doing since the truck was in my possession for only a few hours) He stated that since there was no sticker with (X) on the rust I would be charged for it. Which i most certainly was charged for...

Rachel P. 
Rating:
5.0

Wonderful customer service. The owner took the time to explain everything. The truck was clean and well maintained. I highly recommend this location.

Linda R. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
5.0

Customer did not leave a comment.

Billy Z. 
Rating:
5.0

There are none. The manager was a great guy very friendly. Most importantly was that there wasn't any hidden fees that popped up. What he said it would cost, it did

William B. 
Rating:
4.0

Customer did not leave a comment.

Jennifer W. 
Rating:
3.0

Customer did not leave a comment.

Joseph G. 
Rating:
1.0

I was not taken around the uhaul truck with a representative at pick up. When I dropped off truck, the representative stated there was a section of the front bumper that showed damage that wasn't marked. Therefore I was charged $365. I in no way damaged the truck. Unacceptable. I will be disputing the charges.

Christa M. 
Rating:
3.0

Was charged for damage after I dropped the van off. Did not get provided proof of any damage. Received charges of $180 for "small dents". Also charged $10 for blankets that I was never given.

Michael P. 
Rating:
1.0

The owner is running a charge up racket. I am disputing the charges.

Thomas R. 
Rating:
3.0

Customer did not leave a comment.

Mark S. 
Rating:
2.0

I used this location because of its proximity to my home. Staff were very friendly, but not well-informed.

mark E. 
Rating:
5.0

Customer did not leave a comment.

Bryan M. 
Rating:
5.0

Great bunch of guys, helped me get my move done with no worries. Van was spotless, the process was simple and the guys were very helpful and courteous. Definitely recommend this specific location!!

Joseph D. 
Rating:
5.0

Extremely quick and easy truck rental. I would recommend this location and will use it again. Polite and friendly staff was a plus!

Suzanne B. 
Rating:
1.0

The location owner showed up late, told me to use my rental contract as registration and insurance if I get stopped, and didn't properly fill out the contract due to incompetence. This resulted in a phone call from his boss telling me I cannot just drive off with the truck. The location owner also took a picture of my license using his personal facebook messenger account, as he was unable to figure out another way to upload a photo of my license. This is unacceptable.

jonanthon G. 
No reviews have been submitted for this location.

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