Customer Reviews for Victorio Kitchen Products

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Victorio Kitchen Products

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Abdelhak A. on

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Again I had to fill the gas tank just to make sure I will not be penalized - 1/2 full tanks is a current practice in car rentals on 1/3 world countries apparently it is a way to rip-off customers - Below the level at return & you get penalized so everybody makes sure to fill --> UHaul in this case gets the extra gas for free - YOU SHOULD RECONSIDER THIS PRACTICE -

Chaz P. on

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Dustin P. on

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Arlen C. on

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U-Haul’s software is a nightmare. The rental had to be run three times to get the correct results. And, yes, Dustin the clerk did it identically all three times — I watched his screen and what he typed — so it was not operator error. Those errors wasted 15 minutes of his time and mine.

Bethany K. on

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Jordan S. on

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The trailer was obviously old, but I saw a spot that had rusted through and it was just painted over. But chains and straps were good condition.

Samuel W. on

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Tina G. on

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This was by far the cleanest and most well maintained center we have ever been too. The staff was very informative and helpful. The truck was clean inside and out. We would highly recommend this location in Provo, Utah.

Daniel B. on

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I was forced to pickup from this location because a separate location was not staffed and I waited 1 hour. The prior location was state street storage in Orem. Ivan should be fired, if he ever bothered showing up to work.

Brian L. on

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Austin J. on

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Customer service at it's best

Grant A. on

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Heidi J. on

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LEONARD M. on

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The air conditioner did not work!!! We drove almost 900 miles a couple of days that the temperature was in the high 80’s - low 90’s!!! It was miserable!! When we turned in our truck, the guy said we needed to check with the renal place in Oregon about getting a credit! When we went into the Lake Oswego office Saturday to talked to them, the general manager said he’d check into it and get back to us. He thought he had already spoken to us about the air conditioner and already given us a $300 credit but apparently it was another customer who had air conditioning problems with their truck rental! We are still waiting to hear back!

Daniel C. on

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Jacqueline L. on

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Evan M. on

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Steve G. on

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Dee B. on

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Jessica V. on

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Steven H. on

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Matthew S. on

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Kimberly S. on

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Robert D. on

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It was very professional and Dustin was great to work with.

Kristy G. on

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Celene M. on

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Connor C. on

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I wish that Uhaul had a dedicated app (instead of a web app) for the 24/7 service, and that I could put my identification details in before actually picking the truck up, it would have saved me time on a day where I was kind of rushing about.

Jeff S. on

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The location was changed and the business wasn't even open on my pickup day. An assumption was made that I had a smartphone and the ability to use the app.

John H. on

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Tail lights not working