Firstly, for the potential customer, expect any changes and/or alterations in your confirmed location of rental, and make your reservation at most (2) weeks in advance. Check with your location's vendor for updates for any changes. Our original vendor had to forward us to another location because of truck unavailability. The new vendor, Stars & Stripes LLC were extremely helpful as our alternative U-Haul vendor and once the new paper work information documented, we were on our way locally. To it, they discounted mileage because of the distance of the new location, and were extremely on point for our moving needs that day. We salute the Stars & Stripes LLC...Thanks guys, your service to us and country is appreciated!
Kurt V
Customer Reviews for Stars & Stripes LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I moved my stuff out and they still had me pay my balance after I already cleaned out my unit
Dakeisha EAngel was the greatest, courteous, kind and willing to assist me. The service there was good, and I really appreciated his sense of humor being that Uhaul had destroyed my reservation and I was in tears…Thank you Angel, you made lemonade out of all my lemons!!
DEBRA BAngel was super helpful!
Matt WThe service was excellent he went over and beyond to make sure that my first time went smoothly he was extremely nice and pleasant when I arrived and at drop off I'll definitely be back to rent from this location again!!! Angel you're the best ❤️
Doneshia AI thought I was reserving a truck in Bluffton then I had to drive 50 minutes to this location in Savannah only to pack and drive it to Summerville. Picking the truck up in Savannah added 2 hours to our time and travel mileage. I wish they would tell you sooner than 5pm the day before if you have to travel to pick your truck up.
Tressa EOpen on time so that people can pick up the reservation on time. The inside of the truck and the ramp were filthy. We had to clean it before we could use it.
Stephanee M