Customer Reviews for Vintners Distributors

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Vintners Distributors

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Caroline C. on

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This uhaul location appears to be a gas station with little to no indication to the public that it also services uhaul customers. This creates some confusion and hesitation as a new customer coming to this location. This was not the location where I booked my reservation, but the communication of the change was prompt and I appreciate the mileage credit granted for the inconvenience. Thanks!

John P. on

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I found my phone service (T-Mobile) to be mediocre. It would be nice if your dropoff/pickup locations had wifi!

Brian L. on

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No return box, garbage wait time for customer support

Rui N. on

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I have to wait 30min for returning the key. Because the guy is not there

Francisco E. on

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The app was a very Poor experience. I had a hard time uploading photos, the app showed a blank screen when I tried to upload a photo. This happened many many times and I had to restart the check in and check out processes. Also at the end of the rental the app didn’t show me the code to open up the box where I was supposed to put the key. I had to call the call center to get the code since I was not able to retrieve from the app.

Yvette D. on

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Staff available on time

Nouri E. on

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Customer did not leave a comment.

Bryan M. on

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Counter person did not know what to do. Asked me twice for the keys and i was returning a trailer. This was the third location i was trying as the first to refused to take my return when the pickup location said any of the three in that area would take my return. This location made me uncomfortable.

Sarvesh Varakabe G. on

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Customer did not leave a comment.

Andrew M. on

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Customer did not leave a comment.

nancy V. on

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Customer did not leave a comment.

Gyula D. on

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All was great, but please post a sign to say where to pick up rentals from (since it's from the gas stagion's little shop).

Daniel S. on

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Excellent service. While I made an error, the Manager was kind and worked with me to correct the error. I highly recommend this location and the personnel.

FELIX N. on

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no comment

Nick S. on

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I returned the van less than 4 hours after I had rented it. However, the gas station didn't mark in their records until Monday that I had returned the van. Also, the gas station that I picked up the van from didn't have furniture pads to rent.