Customer Reviews for VJ Food Mart

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of VJ Food Mart

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Greg C. on

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The truck was filthy, and my charges did not ring up what the internet price was quoted.

ZARNETUS W. on

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Customer did not leave a comment.

adam b. on

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I have back trouble and the lady who rented it to us said she wasn't srtong enough to help us hook up the trailer nor did the 6x12 have a jack. No one checked the trailer before we left for problems so they wouldn't have known when we returned it if there was an issue whether we had caused it or not. No one did a walk around inspection of the lights or function of the trailer I had to do that myself. Very kind people but that was it, service was the worst I've seen in the 6 times I've rented a uhaul

Jack m. on

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The clerk was busy but she was very nice!

BRENDA S. on

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CLAY H. on

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MURIAH K. on

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KEN C. on

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This location is a convenience store. The clerk was extremely nice; however, she had to take care of store customers in addition to assisting us. I was impressed with how she was able to multi-task. There was a problem with the computer. She had to make several phone calls for assistance. She stated that the problem has been happening for a while. Our wait was about 45 minutes from the time of arrival to the time we drove off in the truck. This was entirely too long.

JERRY P. on

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Customer did not leave a comment.

DONNIE F. on

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The entire process was terrible from beginning to end. I will not be using UHaul again.

EUGENE B. on

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The safety chains were missing. There was some pine needles & leaves inside. It was not a problem we just swept it out. Probably blew in since the roll-up door was open when we picked it up. People were very nice. We noted the chain issue with the clerk. We used the trailer anyway since we were only going a few blocks.

RALPH D. on

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check all fluid levels and hoses before customer picks up vehicle, especially break and sterring fluid

Vicky P. on

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All went great!

STACEY t. on

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Customer did not leave a comment.

Thomas W. on

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Gene G. on

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RENEE D. on

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MELISSA M. on

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Darlene was very helpful and friendly. I was running a few minutes late and wasnt charged.

CHAD W. on

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Employees are not trained. Dropoff and pickup took way too long. Had to load a 6x12 trailer on my car by myself. Horrible experience.

DWIGHT S. on

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Train the clerks at this store, it took me over 1 hour to rent the vehicle dolly.

KAY N. on

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Customer did not leave a comment.

BRENDA B. on

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Get your equipment working properly. As a single woman I exspected uhaul to be better than this. I don't think I would ever recomend uhaul again.

RENEE D. on

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YASMINA B. on

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dwanye k. on

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We had an emergency situation and needed to get on the road ASAP! The computer was VERY slow and the personnel were not understanding our urgency. Our experience with calling the nearest U-Haul number on the phone was also not good. Tension for all involved.

STEPHANIE D. on

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Customer did not leave a comment.

Rachel S. on

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Thanks a bunch!!!! Very nice and informative store owner!

Sidney C. on

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I had to hook the trailer up for myself they had no tools for me to put the correct ball on so I had to leave to go someplace else to get the ball changed. Bad experience !

jim p. on

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Customer did not leave a comment.

MICHAEL B. on

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THe gentlemen that performed the rental check in and hook up was extremely professionally, knowledgeable and an asset to your network!

WILLIAM B. on

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Need somone that can hook up the trailer, make sure lights work, and has a computer that will work. I had to stop at another Uhaul center where they found trailer not secured, emergency brake wasnt hooked up and had no running lights. This was a 12 hour trip that would have been a disaster not to mention the possibility of a terrible accident had I not stopped at another Uhaul center

KAY W. on

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The 4x8 assigned to us had cracked tires. The lady was extremely nice, efficient, and exhibited great customer service. She switched all the paperwork for us to the newer one with good tires. She did a great job and was suprised the original unit was faulty saying "he just inspected it".

THOMAS M. on

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Bruce D. on

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BILLY S. on

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LEONARD B. on

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Only one person on duty. Check out took extended time because of this although clerk had willing attitude but little flexibility since other business took her time.Had to hook up trailer myself. Also, had to go to another location for reserved furniture pads because none at this location. Better coordination is needed for good customer service.

Buford R. on

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Everything went smoooooth.

ADAM S. on

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I preordered my rental and the store did not have the type of trailer that I wanted so I used a smaller one. Also, I requested blankets and the store did not have any. Lost a customer.

EMILY M. on

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Customer did not leave a comment.