Customer Reviews for W S C Auto Sales Inc
(U-Haul Neighborhood Dealer)

421 reviews

660 Broadway   Newburgh, NY 12550
(at Wisner)

(845) 562-6009

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 7/4/2022: 11:00 am - 1:00 pm

Services at this Location:

Contact Us

(845) 562-6009

660 Broadway
Newburgh, NY 12550
(at Wisner)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 7/4/2022: 11:00 am - 1:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Keep doing what you guys are doing it works

Anderson K. 
Rating:
5.0

Customer did not leave a comment.

Christine M. 
Rating:
5.0

Customer did not leave a comment.

Juan A. 
Rating:
3.0

The location is very convenient and the staff was very friendly and helpful. I would use them again.

Dianne D. 
Rating:
5.0

The service was excellent

deborah S. 
Rating:
5.0

Customer did not leave a comment.

SCOTT L. 
Rating:
5.0

Customer did not leave a comment.

Yolanda A. 
Rating:
5.0

It was fast and easy especially when doing it online.

Felix Jr B. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
4.0

Everything was great with two exceptions: 1. the check-in process states that the lock box is near the entrance but it's on the side of the building. I'm glad someone was there to help me! 2. The van absolutely reeked of cigarette smoke and the smell clung to everything. I could not have handled this smell if I drove more than the 50 miles I did. Otherwise, I'd use this location again!

Erica W. 
Rating:
5.0

No complaints at all - very nice people - the process was quick and the trailer was fine.

Craig W. 
Rating:
3.0

This was not the pock up place we wanted to use. It was almost an hour to drive to pick it up. Trailer was leaking water, not very well maintained. Lights held on outside with tape.

Joseph C. 
Rating:
5.0

Customer did not leave a comment.

Thomas Q. 
Rating:
5.0

Original location wasn't open so I was rerouted to another location where key was not in lock box. Then had to drive 35 miles away to pick up truck. In all pick up took 3 hours. Complete s*** show.

John B. 
Rating:
5.0

Customer did not leave a comment.

Laura C. 
Rating:
5.0

Customer did not leave a comment.

JESSIE R. 
Rating:
2.0

Be more clear about the surcharges, was charged much more than I was told. Also, don't tell the customer they'll be charged a fee if the truck is returned “dirty” when the truck was filthy to begin with.

Corey S. 
Rating:
4.0

Customer did not leave a comment.

Abraham K. 
Rating:
4.0

Very easy pick up. No issues. I just feel that the price was a bit much. I understand supply and demand but wish the price was a bit better.

william M. 
Rating:
5.0

Customer did not leave a comment.

Jeniffer R. 
Rating:
5.0

Customer did not leave a comment.

Aisha C. 
Rating:
4.0

Customer did not leave a comment.

ELEXLEE V. 
Rating:
5.0

Customer did not leave a comment.

Christopher G. 
Rating:
5.0

Customer did not leave a comment.

EARL L. 
Rating:
1.0

This location called me to ask to pick up the rental early because they were closing and i was then charged a late fee for returning the equipment at the original time

Nicholas I. 
Rating:
3.0

Clearer about where to self park truck at closed location but overall it was a pretty easy process

Erin M. 
Rating:
5.0

You did everything correctly. I think as Customers we need to really pay attention to Uhaul details when the reservation is completed. There could be unexpected changes made to a prior reservation do to no fault of Uhaul. As cusmtomers we have to do BETTER to (starting with myself). Thank you Uhaul for all YOU do for US! Patrons lets get better... ☝🏽❤🤜🏽🤛🏽❤☝🏽

TAMIED H. 
Rating:
3.0

Customer did not leave a comment.

JOSEALEXANDER B. 
Rating:
5.0

This was the best (quick, easy, efficient) experience renting a uhaul- nothing to improve. Thank you!

REBEKAHBETTYJEAN S. 
Rating:
5.0

Old School & Awesome

Michael P. 
Rating:
3.0

This location doesn't have enough parking and require you to park in there business address. Mobile pickup was quick.

Yara M. 
Rating:
4.0

Customer did not leave a comment.

STEPHEN H. 
Rating:
5.0

I have a UHaul pickup location 1.5 miles from my house. I had to drive 17 miles one way to pickup my trailer. I was not happy with that pickup. Not very convenient.

BENNYMICHAEL H. 
Rating:
5.0

Customer did not leave a comment.

ESTEBANODILON G. 
Rating:
4.0

Customer did not leave a comment.

TIMOTHYCLINTON S P. 
Rating:
5.0

This is my second time renting from W S C. The service and the personnel is top shelf.

JOSEPH W. 
Rating:
5.0

Customer did not leave a comment.

Whitney L. 
Rating:
5.0

Efficient, helpful customer service, deliver what they say.. They make the process easy and get you on your way… both ends of the rental…

VINCENTJ R. 
Rating:
5.0

Eric was super accommodating and very professional. His co-workers were awesome as well. I will gladly refer my friends and family. Thank you Eric for all that you did to make my moving day stress free.

STACEYLOUISE T. 
Rating:
2.0

When picking up the truck the check engine light was on. I asked for it to be noted and turned off. The associate told me they would update and to take the truck to another location to get the issue resolved. I lost almost 2 hours trying to get this resolved. Honestly the associate just wanted to rush me out the door and make the truck another location's problem.

WESLEYS H. 
Rating:
5.0

Customer did not leave a comment.

RICHARDT C. 
Rating:
3.0

Don't allow people to choose a pickup location that does not have one-way trucks. We had to drive 45 minutes to pick up the truck.

JOHNR JR W. 
Rating:
1.0

The inside was filthy, had to wipe the steering wheel and the wipe turned black there was dirt and sand in the back. I was given 3 dirty blankets to cover the dirt. Yikes!! Never again from that location.

ALMA K. 
Rating:
5.0

Customer did not leave a comment.

JOHANNA M. 
Rating:
5.0

The trailer brakes did not work. Other than that it was an excellent experience.

Nick T. 
Rating:
5.0

Customer did not leave a comment.

Paul M. 
Rating:
5.0

Customer did not leave a comment.

FANNYGRISELDA S. 
Rating:
3.0

None

EDGARP JR P. 
Rating:
3.0

Customer did not leave a comment.

RITAETIENNE O. 
Rating:
3.0

My only issue is- I reserved a truck from the Walden location which is 5 miles from me. Somehow that was redirected to Newburgh which is 15 miles from me. Pretty annoyed that I had to spend another $20 in miles

THOMASC JR C. 
Rating:
4.0

Customer did not leave a comment.

CHELSEAMARIE A. 
Rating:
2.0

This company still charged me even though I didn't get to use the truck.

ANDREACHANEL C. 
Rating:
5.0

Customer did not leave a comment.

vincent R. 
Rating:
5.0

Customer did not leave a comment.

ISAAC R. 
Rating:
4.0

Customer did not leave a comment.

CLIFFORDJ T. 
Rating:
5.0

Customer did not leave a comment.

Daniel W. 
Rating:
4.0

Customer did not leave a comment.

javier A. 
Rating:
2.0

Customer did not leave a comment.

Glen E. 
Rating:
5.0

Customer did not leave a comment.

PJ D. 
Rating:
5.0

Customer did not leave a comment.

MOISES G. 
Rating:
5.0

Customer did not leave a comment.

SONIALJ O T. 
Rating:
5.0

Nice friendly people.

BP C. 
Rating:
5.0

Customer did not leave a comment.

MALCOLM W. 
Rating:
5.0

Nothing great service

ILDEFONSO JR O. 
Rating:
5.0

This was an extremely easy transaction. The owner was very nice and the rental went without any issues at all

CHRISTOPHERHENRY S. 
Rating:
1.0

This location is in the ghetto I don't even go to that side of town if I was given the location I requested and went to drop off at initially before finding out I was sent else where I would have to risk my wife and kids life going into this area

RHOMANEOMIEL O. 
Rating:
5.0

Customer did not leave a comment.

jaehyun L. 
Rating:
4.0

Customer did not leave a comment.

Tamara L. 
Rating:
4.0

Couldn't have had a better experience.

Joshua G. 
Rating:
5.0

Customer did not leave a comment.

NICHOLERENEE M. 
Rating:
5.0

The gentleman who helped me was very knowledgeable and made the entire process very easy. They were quick and polite... def would recommend. 5 stars.

Amanda R. 
Rating:
5.0

Excellent, convenient and friendly service!

Marucs K. 
Rating:
5.0

Nothing! My overall experience was excellent. Eric was helpful, courteous and beyond accommodating. I will certainly recommend this location and U Haul to friends,

sharon lee B. 
Rating:
4.0

Customer did not leave a comment.

Nicole M. 
Rating:
5.0

I'll rent here again next time. Eric is great!

Daniel G. 
Rating:
5.0

Customer did not leave a comment.

EARL S. 
Rating:
5.0

A few last minute changes had to made on my end and the Rental Location was very accommodating Thanks !

John M. 
Rating:
5.0

Eric the manger was Great !!!! Very helpful and made the process easy.

Eric V. 
Rating:
5.0

Customer did not leave a comment.

philippe H. 
Rating:
5.0

Customer did not leave a comment.

Peter W. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
5.0

Customer did not leave a comment.

Nanette R. 
Rating:
3.0

Customer did not leave a comment.

Sheral W. 
Rating:
4.0

Customer did not leave a comment.

Moishe N. 
Rating:
5.0

None.

Ralph S. 
Rating:
1.0

Online check in wasn't working. The newburgh location was horrendous

EMMANUELCHC F. 
Rating:
5.0

Customer did not leave a comment.

Mollie M. 
Rating:
5.0

No parking available. We had to park at the CVS across the street.

Donald D. 
Rating:
4.0

Customer did not leave a comment.

Ryan P. 
Rating:
3.0

Using the app was annoying. I entered all my info before I went to pick up the van. At home I scanned my license and uploaded the images. When I arrived to pick up the van the app asked again for scans of my license then asked for further documentation such as a another reference or a copy of my passport. I am standing in a hot gravel parking lot being asked for something that would have been easy to arrange before i left home. I even watched the video on how to complete the rental before I left my house and there was no mention of a need for any further documentation. Luckily the vendor was there and was able to erase the original reservation and get me a van. I was very unhappy with the web interface and will not use it again.

Robert F. 
Rating:
5.0

Customer did not leave a comment.

Stephen B. 
Rating:
5.0

I did not see the message about taking photo of milage and etc. So 20.00 will be added to my rental. However I am still satisfied.

ALEXCEB R. 
Rating:
5.0

Customer did not leave a comment.

Licia V. 
Rating:
5.0

Quick and professional service. I would rent here again for both businesses and personal needs.

Frank S. 
Rating:
4.0

Customer did not leave a comment.

Craig C. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

I reserved the 10' truck to do a cell phone pickup at 9am. I didn't arrive to the truck for mobile pickup until 10:30, unusual things happened. But the mobile app said that my reservation expired so I waited until 11am when the U-Haul store opened. My reservation was for all day! It shouldn't have been cancelled.

Linn O. 
Rating:
2.0

Your pre-pickup didn't work & sucks and your company customer service sucks. Give me a call if you want to do something to fix it 239-776-4333

Brian P. 
Rating:
5.0

Customer did not leave a comment.

ian F. 
Rating:
4.0

Great guys keep up the good work!????????

andre K. 
No reviews have been submitted for this location.

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