Customer Reviews for W S C Auto Sales Inc

Couldn't have had a better experience.

The gentleman who helped me was very knowledgeable and made the entire process very easy. They were quick and polite... def would recommend. 5 stars.

Excellent, convenient and friendly service!

Nothing! My overall experience was excellent. Eric was helpful, courteous and beyond accommodating. I will certainly recommend this location and U Haul to friends,

I'll rent here again next time. Eric is great!

A few last minute changes had to made on my end and the Rental Location was very accommodating Thanks !

Eric the manger was Great !!!! Very helpful and made the process easy.

None.

Online check in wasn't working. The newburgh location was horrendous

No parking available. We had to park at the CVS across the street.

Using the app was annoying. I entered all my info before I went to pick up the van. At home I scanned my license and uploaded the images. When I arrived to pick up the van the app asked again for scans of my license then asked for further documentation such as a another reference or a copy of my passport. I am standing in a hot gravel parking lot being asked for something that would have been easy to arrange before i left home. I even watched the video on how to complete the rental before I left my house and there was no mention of a need for any further documentation. Luckily the vendor was there and was able to erase the original reservation and get me a van. I was very unhappy with the web interface and will not use it again.

I did not see the message about taking photo of milage and etc. So 20.00 will be added to my rental. However I am still satisfied.

Quick and professional service. I would rent here again for both businesses and personal needs.

I reserved the 10' truck to do a cell phone pickup at 9am. I didn't arrive to the truck for mobile pickup until 10:30, unusual things happened. But the mobile app said that my reservation expired so I waited until 11am when the U-Haul store opened. My reservation was for all day! It shouldn't have been cancelled.

Your pre-pickup didn't work & sucks and your company customer service sucks. Give me a call if you want to do something to fix it 239-776-4333

Great guys keep up the good work!????????

I am always satisfied

Very easy - great staff

Nothing.. All great.

The place don't have a parking to drop ,in after hours they block the entrance as shows in pictures that I send you and the close before they have on operating business hours.

Dont be so hard to work with. Had to drive 40 min away to pick up vehicle, meanwhile...there are 3 uhaul locations right in my town. When i called to get possible switch. Only option was to suggest an even further pick up location!???Also, charged an extra day and 150 miles. This was not by my request, but company's suggested estimation. Called about this and was told that was company policy and because of one way, no refunds/partial credits allowed.

Its and interesting site - Uhaul stuff is back behind the car lot

Truck was a mess ..... dirty inside and out

Gentleman was very polite and helpful.

Trailer was clean, but tire pressures were all low.

Location and the manager were wonderful I made the reservation online with the help of someone at 1 800 go U-Haul and the truck I reserved wasn't available this is not the first time this has happened I could have rented from another location but I didn't find out until I was almost there and it required to use to make three trips instead of one

Very efficient and corteous agent. Fast, knowledgeable and honest. I Recomend this store 100%

The service was great and courteous. The van was clean and ran pretty good. I definitely recommend.

I just want to say thank you

Yard was run down and full of junk cars.

The attendant was courteous & Polite. He was able to answer all of questions.

Quick delivery of truck and pleasant experience overall

Picked up truck from neighborhood dealer. None of the moving equipment offered online like dolly, furniture pads were actually available. Took the truck and filled it with $120 in gasoline and set off. While passing through a highway toll booth the attendant noticed truck was leaking fuel and flagged me down. Pulled over and highway safety worker strongly advised against driving truck. Upon inspection it appeared that someone had cut vapor recovery line on top of gas tank and removed a plug attempting to siphon gasoline from the tank. Called uhaul road side service who ageed with assessment, stating it was a common and unfortunate problem. This was breakdown file # 1582593. Uhaul dispatched help who arrived in about 30 minutes in a passenger car, took a look and concluded that no roadside repair could be made and that truck needed to be towed. About 45 minutes later a wrecker arrived but was unable to secure this 24 foot truck in such a way that it could be towed safely. Tow trucker consulted with uhaul and determined I should drive the truck back to his shop to which I foolishly agreed having now spent several hours on the side of a busy highway. I somehow safely drove the truck back to the garage and the tow driver drove me 45 minutes to the closest neighborhood dealer that had the truck I needed. They gave me the number for corporate to follow up and I left there no less than 5 hours after picking up the first truck, made my move and returned the replacement truck without issue. I called the number provided and got a call back from the regional manager. He asked that I email him documentation of the gas I purchased for the truck that was leaking gas which I did. It has been 10 days with no response, no fuel charge reimbursed, and nothing from uhaul seeking to compensate me for the time lost due to the truck being unfit for road travel nor the potentially dangerous situation they put me in. On rental inspection check that system on top of the gas tank is intact before driving away as uhaul breakdown representative indicated it was a common problem.

Great service! The guy in the shop was very helpful and accommodating. I would definitely recommend this location

The truck was just returned and there was no time for it to be cleaned. It also smelled like smoke. Since I was using it for a short time, it was not a problem.

Keep up the great work the janitor is the best!

Cab was cigarette smelly. But it aired out

Serve donuts and coffee

Don't lock in items on the rental contract so the dealer cannot remove them.

Fantastic from the moment I picked up the truck to the time I dropped it off. I will be using again thank you!

The location was locked and there was no indication where to drop truck. Had to ask in Dunkin' Donuts. Also location was over 10 miles from destination. You guys just know how to make the process of moving even more stressful. Serious consideration should be made to your overall operating model. Also the website is terrible. Hire a high school kid that excels in technology..... it would be a great investment.

We dropped off the truck around 9:30pm, after business hours. The It was impossible to access the parking lot to leave the truck, because there were cars blocking the entrance to the parking lot. In addition, there didn't appear to be ample space to leave a 26' truck even if we could have accessed the parking lot. We left the truck in the parking lot next door. There was also no marked key drop-off box on the outside of the building, which was a building shared with a realty office, only a mail slot on the door. As a result, we decided to hang onto the key until the morning and return it after the office opened, which is what we did. When we returned the key, I stated that there wasn't a marked drop off box, and the U-Haul rep stated that the mail slot is used for that. It would be helpful if that would have been marked as such on the door.

Do not use 660 broadway he doeble books people then if the truck is not there cancels the order after I already payed online. Then he told me that i have to pay again. He also told me i could only have the truck for 6 hours when i reserved it for 24. When I told him we had it for tm24 hours he then continues to only give me 23 hours but I paid for 24 hours. Also we were suppoelsed to bring the truck back by 2pm which we brought it back much earlier. He told us we were late! And when we were in the office another employee recieved a call asking if their truck which was booked for 1pm (the only truck they have) was there. He told the other customers that it came back late. We were not at all happy with this service and will never use uhaul again. Also the truck he owns stinks of cigarettes. And its ghe people in his office that are smothing in it because the same smell was what it smelled like in their office space. Very unhappy and something meeds to be done!

The staff was great! Very helpful. I would definitely rent from them again! Thanks guys!!!!

Representative was on a personal call before during and after helping Me

Explain rental agreement and options.

Very accommodating.

Blinker wand stopped working and going down the highway one of the tie downs on the driver side of the car carrier let loose. Had to pull over and tighten it again.

the location was inconvenient i assume because it was trailer. i had to call customer service and complain new burgh quoted the 08085 location was not available for drop off when i dropped a trailer and truck a few times in the past. the u haul website stated a discount for EMT AND AARP which was denied.

Great drop off location. Friendly staff. Even offered us a much needed ride to the bus station.

The staff was super friendly as always!

The staff was great. Very helpful. Everything looked good with the return/ contract.

I had a great experience and the people was experts and professionals