Customer Reviews for Wainscott Hardware LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Wainscott Hardware LLC

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Dakota A. on

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Elizabeth M. on

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JOHN K. on

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perry g. on

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At first you had me going from east Hampton to Riverhead a 1 1/2 hour trip each way. There was a van in wainscot 15 minutes away. I had to fight to get that van at that location. It was unacceptable that you originally had me picking up the van in Riverhead.

Ant C. on

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DARREN F. on

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Very happy with my experience. Saved the day!

Leslie B. on

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Couldn't ask for better service from beginning to end!

Rene U. on

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very dirty the back of the van had to clean

Tom K. on

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Ensure that reservation is as agreed! Was promised 15' truck, they only had a 10'. Now I need to rent another truck to complete my moving. I am not satisfied. Mgr. didn't seem to want to do anything about it, even though they had wrong date for pickup on their computer.

Felipe V. on

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Todo muy bien el personal la renta solo que quise extender la renta por unos días más y no se pudo pues es solo por contrato y la tuve que regresar el día que dije que la teñí que regresar . Que pasaría si yo estuviera en otro estado y no la pudiera regresa?.

Meredith S. on

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I would prefer if there was a pick up further east. very inconvenient

Eduardo B. on

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Timothy O. on

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Igor D. on

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Mitchell B. on

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Jason R. on

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Margaret R. on

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Paul G. on

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Nothing to improve

Marco M. on

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Everything. Great

David E. on

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John W. on

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I was impressed with your customer service. The best yet.

Sondra V. on

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Friendly staff, easy and fast pick up and drop off

Alex v. on

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routinely provide return location business hours and after hours instructions for returning vehicle. Overall, was very pleased with the vehicle and drive.

DENIS B. on

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Myles M. on

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The opposite of the pickup location at a hardware store. Very quick service to get closing the contract done.

Andrea D. on

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Antonia P. on

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Everything was great. Nice people and very professional. I lucked out and was assigned a truck with about 960 miles on it.

David E. on

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Nothing

Raeder T. on

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Wainscott Hardware is one of my favorite businesses in the Hamptons. Wonderfully family run with friendly accommodating staff. It is always a pleasure to do business with Wainscott Hardware. No improvements needed. A five-star establishment!

Peggy B. on

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I was promised a truck to move my furniture to new address. The day of....there was no truck available!! I waited 2 hrs for a truck to come in to no avail. Wainscott Hardware gave me a regular van and because of that, instead of it being a 2-3hr job, it took ALL DAY! My movers had to make 3 trips instead of 1! They gave me a $50 discount but to be perfectly honest, they did not give a damn about all the inconvenience they caused! I would not recommend Wainscott Hardware to rent a U-Haul at all!!!

DERMONT H. on

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Thank You

Hamilton J. on

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francisco r. on

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The guy explained me all the previous damage of the vehicle which I want aware of. Good care and answered all my questions.

Jodi W. on

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Very convienent!

Michel b. on

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herbert m. on

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Excellent customer service , good value for my move!

Laura G. on

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Great staff and great service! Highly recommend!

Eric A. on

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Olivier M. on

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Luis R. on

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Daniel C. on

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Andrew G. on

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James F. on

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Attempted to rent from Shinnecock Hardware East/Central Kitchens in Southampton, was routed to Wainscott. Very inconvenient.