Customer Reviews for Wallaceburg Pioneer
(U-Haul Neighborhood Dealer)

33 reviews

63 McNaughton Ave   Wallaceburg, ON N8A1R9

(226) 419-0061

Location Hours

  • Mon-Sun: 8 am - 10:30 pm

Services at this Location:

Contact Us

(226) 419-0061

63 McNaughton Ave
Wallaceburg, ON N8A1R9

Services at this Location:

Location Hours

  • Mon-Sun: 8 am - 10:30 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Michelle L. 
Rating:
5.0

Customer did not leave a comment.

DARSHAK P. 
Rating:
5.0

Uhaul computer was slow to book the trailer had trouble reading information.

Dave C. 
Rating:
4.0

Customer did not leave a comment.

Dianne S. 
Rating:
5.0

We didn't have any issues at all with this location.

Geoffrey C. 
Rating:
5.0

Great service!

Beth Ann C. 
Rating:
5.0

Customer did not leave a comment.

Ann C. 
Rating:
4.0

Customer did not leave a comment.

Teresa C. 
Rating:
2.0

I am not happy with the fact I was made to fill out all the documents online and I was told there would be no transfer of personal information however your Canadian system is not working I wasted time on picking up my trailer and I had to give all the information again. And when I dropped it off the attendant was useless I had to shout at him continuously to stop the trailer from rolling and hitting my truck I eventually took a rock and placed it in between the wheels of the trailer. Completely unsafe and I could of been hurt or pinned between the truck and trailer. This needs to be resolved as its a major safety issue. I will be reporting this issue to authorities or osha or someone that needs to come the this location to make sure this doesn't happen again

Keith N. 
Rating:
5.0

Customer did not leave a comment.

Rhonda D. 
Rating:
5.0

The staff were wonderful and extremely helpful!

Rhonda D. 
Rating:
5.0

Customer did not leave a comment.

James Irvin J. 
Rating:
3.0

Customer did not leave a comment.

William T. 
Rating:
5.0

Tell the truth and follow thru with what you say. I was blown away after hearing my total owed after a number was given to me the day before. I feel that i was taken advantage of because the price was changed not once, not twice but 3 times. I was ready to walk out without paying, however my hopes are that higher management will figure this out in the end. I truly hope I hear from someone outside the Wallaceburg(Mc Naughton) site. $45.00 to $265 to $143.

Steven S. 
Rating:
5.0

No improvement necessary

Chris D. 
Rating:
5.0

Christina was very helpful, friendly, informative, and responsive; so, the staff ate great. The lot was also big and spacious... I don't think I have any comments to improve that.

Alyssa F. 
Rating:
3.0

Same no one to help remove the trailer; extremely heavy, this could end up hurting someone.

JAMES R. 
Rating:
5.0

Customer did not leave a comment.

Cristopher R. 
Rating:
4.0

Customer did not leave a comment.

william T. 
Rating:
1.0

Hire people with a brain

kevin H. 
Rating:
5.0

The tank was only at quarter tank when I picked it up.. which I figured it would've been full tank... the inside of the truck in the cab was absolutely filthy mud everywhere and the back of the truck was disgusting with dirty socks everywhere... my mom had spent a couple hours cleaning it all...

CassieMarie N. 
Rating:
1.0

They have not returned my $100 deposit. I got a reciept stating it is returned but it has not been and I've checked with my bank. It has been almost 2 weeks now. This is a lot of money to throw away I wish for it to be returned please I need this especially after the holidays.

Graydon J. 
Rating:
4.0

. Contract stated the truck had nearly a half tank of gas. It only had a quarter tank. Rates are higher than the website says.

Alberto M. 
Rating:
3.0

Employee was very nice but had no knowledge of returning a uhaul. She had to call uhaul to do the return. But still was fine

CHADB C. 
Rating:
3.0

Customer did not leave a comment.

JAMES WHITNEY T. 
Rating:
2.0

Customer did not leave a comment.

Brianna D. 
Rating:
4.0

Customer did not leave a comment.

JOSEPHS C. 
Rating:
5.0

Customer did not leave a comment.

Patti-Jean R. 
Rating:
2.0

I think this is a new location, the staff mentioned that they have received no training.

Derek H. 
Rating:
5.0

Customer did not leave a comment.

Alex M. 
Rating:
3.0

Submitted a note in disagreement with charges but have had no response. But transaction was processed anyway. Poor business

Joe D. 
Rating:
4.0

It would be better, if the employee could speak better English. Hard to communicate. Thanks So Much. We finally got everything worked out.

SUSAN P. 
Rating:
1.0

Employee was not knowledgeable about the procedure and took forever to complete the transaction. no-one was available to check vehicle over and transaction was interrupted by serving other customers. I would not go to this location again.

MIKE C. 
No reviews have been submitted for this location.

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