Customer Reviews for Wally's Moving Supplies & Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Wally's Moving Supplies & Self Storage

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Douglas D. on

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Nothing service was top notch thank you.

Richard R. on

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Are completely professional and help me in every way he could I would totally recommend him

LILLY Q. on

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Douglas D. on

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Fast, friendly, and very helpful.

tony d. on

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nothing they were great

Richard M. on

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One of the best experiences I have had. Easy, professional and care g

edward L. on

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This store is not very big yet Wally and his wife could not possibly be any more professional and kind. They should be considered the pride of U-Haul!

Edgar C. on

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Kathleen M. on

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JOHN C. on

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Jeffery H. on

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I have always had a good experience with this location. They have always been courteous and helpful.

FROYLAN Garcia R. on

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RACHELLE Y. on

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They were friendly and professional and provided excellent customer service. I would use them again in a heart beat and I highly recommend them to my friends and family. Thank you.

ANA G. on

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RICHARD O. on

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I wish every move I have ever made, could have involved Wally's Moving Supplies and Self Storage. They made the rental process very easy. No improvements needed at this location. Staff were delightfully pleasant and they exemplified customer service.

Rigoberto E. on

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The best customer service, very friendly and attentive personnel

Terry R. on

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Greta H. on

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David H. on

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The owners were very friendly and helpful. I would recommend them to everyone.

BEVERLY C. on

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Nothing both of them really do help you

WESLEY A. on

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Great Service.....Thank You... See you Soon..

Joshua W. on

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The rental agent was very positive, helpful, thorough, and detail-oriented. He and his wife worked together as a team to make sure we understood every important aspect of the contract and got on our way promptly and safely. I would definitely use this location again.

Peter D. on

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JUDITH H. on

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It would be nice if they were allowed to give the military discount that other U-Haul franchises are allowed to give. We went to the one nearest where we live. It makes no sense that some franchises are allowed to give a military discount and others are not.

Paul R. on

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Herbert A. on

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Nice people, clean cab on the truck, great a/c (in Phoenix!). Mom and Pop operation so lines can get long but they do all they can to make it convenient, including Sunday hours at month end so you don't have to use the 24/7 if you don't want to. I'd use them again in a heartbeat.

carl w. on

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Great experience !

Harry R. on

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Rental was not ready when promised. When I told them about the U-Haul guarantee they basically said oh well.

SHAWN V. on

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Great service!

Alfred Z. on

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Staff proffessional & efficient

sarah c. on

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Douglas D. on

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Service was top notch.

WILLIAM J. on

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DeeDee H. on

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stephen l. on

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Phillip S. on

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ELIZABETH A. on

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Always love come this uhaul location

maria q. on

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KEEP UP THE GOOD WORK

ed b. on

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Excellent customer service Wally help me with all my needs

Sandra B. on

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I was VERY UPSET when I arrived there and my reservation had been made by CENTRAL RESERVATIONS at the wrong location. I called this location to make the reservation but apparently my call was directed to CR. Not familiar with the area when she said "the location on Indian School I said YES not knowing there was one on the opposite side of town. I went to the one that I called and there wasn't a reservation. It was eventually sorted out and the people at this location were great BUT I do not think it is NOT fair to them to have to split the commission on my rental with the other location. I never intended to go to that location and it was the fault of the CR person that my I was confirmed there. When a call is sent to CR one would believe that they would know what center the call came from and if NOT be more clear that they are CR and do a better job of working with the customer to be sure the reservation is at the correct location.

THOMAS R. on

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william g. on

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Have renter and rentee both agree on where gas gauge starts out with

SUMARA B. on

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Andrea G. on

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Kristan F. on

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Great service, highly recommend.

DANIEL G. on

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Suzanne S. on

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Todd J. on

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Install a picture of the front of return location for Uhaul.com as another alternate source for locationsharing. Must have...and it'll cut down people's GPS signals and lower customer service calls

Tam P. on

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Kalin M. on

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AMINAT O. on

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Della F. on

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Besides the front of my car being damaged they should have told me that a Nissan Altima 2018 will not fit on a car hauler

Kyle R. on

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crusita t. on

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Jorge A. on

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Kerry T. on

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everything was perfect

Omar M. on

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Great experience and the pick-up/drop-off was super quick.

Pamela S. on

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Excellent service and well maintained truck. No complaints!!

Roberta F. on

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George T. on

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Friendly and helpful

ANTONIO R. on

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Roberto G. on

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Excelente +++aaaaa

MICHAEL R. on

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Way to expensive 108.00 for 2 hours is ridiculous

michael B. on

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Truck felt as if it was going to break down paid good money for a very bad experience

Cory S. on

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I will never ever use u haul again ancient inefficient trk

annalisa j. on

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You guys were amazing and went above and beyond to help me and my family! I highly recommend this location to everyone. I will definitely continue to do business with them

Juanita R. on

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William T. on

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David G. on

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