Customer Reviews for Warner Robins Self Storage Lllp Dba Houston Lake Road Storage

39 reviews

1362 Houston Lake Rd   Kathleen, GA 31047

(478) 313-5500

Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(478) 313-5500

1362 Houston Lake Rd
Kathleen, GA 31047

Services at this Location:

Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

PAUL S.  |  Overall Experience 
Rating:
5.0

We had a short stay here, but the staff and facilities were top notch. Todd is very friendly and helpful and took great care of us. The place is clean and secure and well maintained. If you need storage, take your stuff here.

Robert M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Betty G.  |  Overall Experience 
Rating:
5.0

Fantastic service, wonderful people to work with and very accommodating on meeting with you. I recommend anyone in the area looking for storage to use this place!

Steven L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bruce W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica T.  |  Overall Experience 
Rating:
5.0

Teresa was a joy to know! She has been the absolute best throughout my time renting a storage unit!

Chyntia T.  |  Overall Experience 
Rating:
5.0

Ms. Teresa is the absolute best, thank you for everything.

Tosha P.  |  Overall Experience 
Rating:
5.0

This is the best storage facility I've ever used. Teresa at the office was extraordinary. The facility was always very clean and accessible. 10 stars

Cindy T.  |  Overall Experience 
Rating:
5.0

Teresa was fantastic to work with. Friend for life. She needs a raise.

Paul W.  |  Overall Experience 
Rating:
5.0

The property manager, Teresa, is phenomenal! She does an awesome job!

Richard R.  |  Overall Experience 
Rating:
5.0

Overall, it was a great experience storing our things at this location. Very impressed with cleanliness of buildings and friendliness of staff!

Donald F.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marilyn B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian S.  |  Overall Experience 
Rating:
5.0

Only complaint is that we were trying to get out of our storage units within the seven days extra given, but it rained every day so we could not move our furniture out during the downpours. We asked for one extra day to get out, as the weather finally cleared, but we were politely told "No," We had to pay an extra full months rent instead of prorating our time. Bad policy...special circumstances should be considered. We could not control the weather.

Richard Y.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Georgia C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joseph W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gary M.  |  Overall Experience 
Rating:
5.0

Staff here was extremely polite and helpful! Highly recommend

rachel b.  |  Overall Experience 
Rating:
5.0

The owner/operator is the SWEETEST, most hard working lady in town! I highly recommend this facility.

Forrest U.  |  Overall Experience 
Rating:
5.0

I have never known a more helpful, accessible and sweet storage unit manager than Teresa. Day or night, Teresa answered the phone and helped us out. We only needed our unit for two months but we know that if and when we ever need another, we know we will use this storage facility based mainly on the service we received from Teresa!

Diane C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karly C.  |  Overall Experience 
Rating:
5.0

The manager for this property went above and beyond to help me get my unit last minute,even with it being a Holiday weekend. Super helpful and kind. Unit was very clean and well maintained. Would definitely recommend!!

Melissa S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael N.  |  Overall Experience 
Rating:
5.0

Theresa was super nice and very helpful I will recommend anyone there just because of her thanks so much for everything

Aswan T.  |  Overall Experience 
Rating:
5.0

This storage was the best storage I have ever used.

Shequeta B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sierra S.  |  Overall Experience 
Rating:
5.0

Great experience! The facility was always clean and well light at night. We never had a problem and Teresa was always very professional in dealing with us and other people. We highly recommend using this facility. It is in a great location!

James J.  |  Overall Experience 
Rating:
5.0

Teresa is so sweet! She always answered my emails no matter what time it was I sent them! She helped us from the moment we entered and looked at the units, to helping when I didn’t realize how much stuff I had and need additional units, and don’t forget the locks! Anytime my husband or I ever needed anything she was right there to help! If I ever need to use a storage unit again I will without a doubt be calling Teresa and getting one there with her!

Michael S.  |  Overall Experience 
Rating:
5.0

Theresa was so kind and helpful. Having a hectic week and forgetting to get the key during working hours. She had a back up plan for me and I REALLY APPRECIATED it.

julettta h.  |  Overall Experience 
Rating:
5.0

Theresa was an excellent host!

Jalen H.  |  Overall Experience 
Rating:
5.0

I had Great Service in a clean and secure environment.

Shamon J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dana B.  |  Overall Experience 
Rating:
5.0

Great facility and management is awesome

Tyler W.  |  Overall Experience 
Rating:
5.0

Teresa is awesome! She runs a well oiled operation. The facility is very conveniently located and priced competitively. Overall very satisfied!

Eric S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHNNY M.  |  Overall Experience 
Rating:
5.0

Teresa is fantastic at customer service... a rarity these days... excellent service & help!

Ricky W.  |  Overall Experience 
Rating:
5.0

Teresa is the best in business, she gets my highest rating!!!!

Gerald F.  |  Overall Experience 
Rating:
5.0

Teresa was excellent and a very big assistance in helping solve storage, transportation, and moving timelines. She made the experience perfect! And, YES, I would absolutely recommend using the Houston Lake Storage Facilities to Anyone needing storage facilities and assistance!

RICK V.  |  Overall Experience 
No reviews have been submitted for this location.

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