Customer Reviews for Wash And Spin Coin Laundry
(U-Haul Neighborhood Dealer)

1,193 reviews

2020A Campbellton Rd SW   Atlanta, GA 30311

(404) 755-5662

Hours

  • Mon–Sun
    8 am–8 pm

Services at this Location:

Contact Us

(404) 755-5662

2020A Campbellton Rd SW
Atlanta, GA 30311

Services at this Location:

Hours

  • Mon–Sun
    8 am–8 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Denise W. 
Rating:
5.0

Customer did not leave a comment.

micheal W. 
Rating:
1.0

This was the worst. I was not advised that a $150 deposit was required when I made my reservation on UHaul website. I listed my nephew as the driver and when he went to pick up the truck he was told of the deposit. Who does that?? This caused my move to be late with my movers. I was working that day so I had to call someone to go to this wash and spin and put their credit card on file so he would get the truck. This caused me to have to pay my movers extra due to the truck arrive was late. Who is going to reimburse me for that?? The staff at the Wash and Spin was very rude. I would NEVER go back to this location PERIOD!! The worse customer service I have experienced in my life.

Dorothy E. 
Rating:
5.0

The customer service that I received was excellent he was so pleasant and so helpful I'm really grateful that he was there.

KATHY J. 
Rating:
1.0

Not being smart, and doing their job the right way

jamika J. 
Rating:
5.0

Your agent was very friendly and helpful. A wonderful personality.

Judith S. 
Rating:
2.0

Universal check in and rental of equipment. Also, my deposit still has not been refunded.

Terri N. 
Rating:
2.0

$150.00 was unexpected. Rented at several locations without a deposit.

Tameka S. 
Rating:
5.0

The ladies at the counter were so kind and knowledgeable about the truck, answered all of my questions. It didn't take long at all.

Harriet F. 
Rating:
5.0

Service was great,people very friendly and helpful.

STEFANYE A. 
Rating:
2.0

The vehicle I was driving smelled like someone was smoking/transporting marijuana, especially when using the AC. It was so bad that I had an asthma on the first day. The vehicle was dirty and only one windshield wiper worked, the driver side. Replace the air filter immediately, get the vehicle cleaned, and repair the broken wiper.

Timothy H. 
Rating:
4.0

Customer did not leave a comment.

Toijama W. 
Rating:
5.0

The truck I was in had the oil light on when I got it .

Iechia H. 
Rating:
4.0

Went very smooth. The lady told me to make sure you take a picture of the gas because you have $14 gas credit. Because some location will try to charge you extra.

Kourtney B. 
Rating:
1.0

I was not able to receive my equipment when I had reserved.

Nalyss A. 
Rating:
5.0

Customer did not leave a comment.

Vanesha S. 
Rating:
4.0

I arrived at a different location (where I had scheduled to pick up my truck). Upon arriving, I was told they didn't have a truck I could use. The employee spent about 10 minutes on hold with Uhaul customer service until reaching someone that said I would have to drive 25 minutes to a secondary location instead. While the employee was very nice, the entire process ended up taking about 1.5 hrs (including all the drive to and from locations). When I received the truck, it had a lot of trash etc inside. When I alerted one of the employees inside, she was very apologetic and cleaned it immediately, though.

ELLEN C. 
Rating:
4.0

Customer did not leave a comment.

Thomas J. 
Rating:
5.0

Customer did not leave a comment.

Isnard M. 
Rating:
3.0

Customer did not leave a comment.

CAROLYN M. 
Rating:
3.0

I would recommend this location bc the employees are very nice and helpful. It is also a very convenient location

Sarah W. 
Rating:
5.0

Great price and great customer service

Dereck Q. 
Rating:
3.0

Customer did not leave a comment.

Patrick D. 
Rating:
3.0

Customer did not leave a comment.

Jaden D. 
Rating:
5.0

Customer did not leave a comment.

Patricia B. 
Rating:
1.0

Issues With my rental: 1. Low oil pressure - turn off engine 2. Service Tire - Monitor System Light On 3. Check Engine Light on 4. Alarm light turned on 5. Dirty on the inside of the truck 6. Smelled of Cigarettes in the car 7. Extremely loud whirling engine noise and unexpected jolts 8. Air condition faulty 9. Car gas on empty upon pickup. 10. Oil spill on my parking garage when parked.

Carter L. 
Rating:
5.0

Customer did not leave a comment.

ALEASE K. 
Rating:
5.0

Noting

John L. 
Rating:
2.0

Please improve the overall condition that these vehicles are rented in. No one should pay money for a vehicle that they do not know may break down or not

Tangrekka M. 
Rating:
5.0

Customer did not leave a comment.

Shelia L. 
Rating:
5.0

Customer did not leave a comment.

PATRICE C. 
Rating:
5.0

Customer did not leave a comment.

ALEASE K. 
Rating:
5.0

The app wasn't working but the people at this location are very knowledgeable and helpful

Daniel G. 
Rating:
3.0

I rented a van with the hope to complete the task in 4 hours however it took me longer. The attendent at the Wash and Spin called me several times finally I was able to connect and she was fusing about me taking long than I hoped. And told me I would be charged extra because I had inconvenienced someone else. I pay for what I need and I am not willing to pay because someone else is waiting.You policy says $20 a day for a van and four hours in not a day! furthermore to be charged extra in not what I signed up to do. Not to mention that I have rented trucks before took longer that planed and was not charged extra. You have lost a customer!

Loretta S. 
Rating:
5.0

Everyone was very helpful and kind!

Daniel G. 
Rating:
5.0

Customer did not leave a comment.

ALEASE K. 
Rating:
1.0

Make sure equipment is available just as reserved!!! If not, CONTACT the customer BEFORE they arrive

Rukeya S. 
Rating:
5.0

Customer did not leave a comment.

TAMARA C. 
Rating:
5.0

Your customer service representative was outstanding.

ANTHONY O. 
Rating:
5.0

Customer did not leave a comment.

KIYAHKI B. 
Rating:
5.0

Customer did not leave a comment.

LORD A. 
Rating:
5.0

These ladies are a class act!! The best customer service I've had in a long while. They are so helpful and friendly! The facility was clean and useful.

Sherry N. 
Rating:
5.0

Customer did not leave a comment.

WANDA C. 
Rating:
5.0

Customer did not leave a comment.

Teosha W. 
Rating:
5.0

Customer did not leave a comment.

ERNEST H. 
Rating:
1.0

I reserved a 15 inch truck a week inadvance when I want to go pick it up the truck looked awful and the staff's customer service was very poor!!!! I never been so disappointed or felt used by this company..and I had rented several time from different locations but I'm just upset about the highway robbery for gas!!!! Clearly a error was made and i have argued this with this vendor...I WOULD NOT RECOMMEND THIS LOCATION TO MY FAMILY AND FRIENDS!!!!!

Azareal T. 
Rating:
1.0

Very BAD LOOKING LOCATION! Filthy and so Many extra charges ... also tried to steal money saying we dropped uhaul off on the wrong day which was very inaccurate we had proof and surveillance

REGINALD L. 
Rating:
4.0

Easy in and out. Lady at the front desk was very nice! Only notes are that the truck cabin could have been a little cleaner. Also, the truck engine light was on the whole trip. Would use location again.

Jonathon R. 
Rating:
5.0

It was very easy in and out no problems and the staff was friendly

David C. 
Rating:
1.0

Customer did not leave a comment.

Jasmine H. 
Rating:
5.0

Sincere thanks to L'Amia and the entire staff for continuing to offer exceptional customer service. Thanks for an Awesome job!

CHARLES C. 
Rating:
5.0

Customer did not leave a comment.

JAMES V. 
Rating:
5.0

Truck needed maintenance. Ride was horrible and oil light came on.

Letita O. 
Rating:
5.0

I love this location for the friendly professionalism of the staff.

Susan C. 
Rating:
2.0

It wouldn't start up right away

Matthew P. 
Rating:
3.0

Customer did not leave a comment.

FA'SHAUNA W. 
Rating:
2.0

The employees were very friendly and helpful. However when we opened the back of the truck it was full of roaches. I informed the staff; however, I wasn't offered a discount from the company or anything. I took pictures but it didn't come out well. I should have taken a video.

Rhonda H. 
Rating:
3.0

Truck drove like it could break down at any second

ShaCora B. 
Rating:
5.0

The staff was very professional and pleasant. No improvements needed.

SHEELUH L. 
Rating:
4.0

Customer did not leave a comment.

ARTHUR C. 
Rating:
5.0

Customer did not leave a comment.

Rashida B. 
Rating:
5.0

This location has the best uhaul customer service team in the area. They are always polite, patient, and courteous. Special kudos to Shameka, Lamia and Tedrina!!!

WANDA N. 
Rating:
3.0

It is what it is!

CLEVON C. 
Rating:
2.0

Charged me for furniture pads that I never received. I'd my U-Haul at the 14th street location at 12:00 and have it for 4 hours. After getting there at 11:45 was informed I had to go the campbellton rd location because the equipment they had was down for maintenance. Couldn't pick up from the campbellton rd location until 12:45 and was charged for extra time when I couldn't bring it back until 4:15. Didn't even receive an email regarding the pick-up location until 1:30 PM, a whole hour and a half after I was already supposed to have it... WTF

Goddy O. 
Rating:
5.0

The people that helped me check in and out were kind, knowledgeable and patient. Even after the Uhaul office was closed, the laundromat employee walked me through after hours drop off. Great staff and service. The truck's passenger side mirror needed some repair, but it got the job done.

TONI B. 
Rating:
5.0

There is nothing to improve you have a great staff always pleasant and helpful 😀.

Tara B. 
Rating:
2.0

Customer did not leave a comment.

Timothy R. 
Rating:
5.0

The young ladies that assisted me were very attentive and professional.

Rhodope W. 
Rating:
5.0

Nothing that I am aware of. I have used U Haul on more than 1 occasion and have been satisfied with each rental.

Shirley C. 
Rating:
1.0

I would like to be contacted about my overall experience from Uhaul.

KATRINA C. 
Rating:
5.0

Customer did not leave a comment.

Nigel B. 
Rating:
4.0

Customer did not leave a comment.

ALEXANDER K. 
Rating:
3.0

There needs to be some type of signs to direct the public where the U-Hauls can be rented the plaza is Big with many stores so there need to be some Direction to where the U-Hauls can be rented

Tony T. 
Rating:
3.0

Customer did not leave a comment.

DEBORAH S. 
Rating:
4.0

Customer did not leave a comment.

LETITA O. 
Rating:
3.0

Customer did not leave a comment.

MAKISHIA E. 
Rating:
5.0

Customer did not leave a comment.

REGINALD C. 
Rating:
4.0

Customer did not leave a comment.

VERNETTIA A. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM H. 
Rating:
4.0

1. The truck was dirty, nasty and smelled like smoke. I was so nice l put the gas over from where it needed to be. Staff was pleasant.

Loretta C. 
Rating:
5.0

They're always professional and courteous. I've used this location many times!

ROSA T. 
Rating:
2.0

Customer did not leave a comment.

Joel M. 
Rating:
3.0

Customer did not leave a comment.

TAQUIERA S. 
Rating:
5.0

Customer did not leave a comment.

David D. 
Rating:
5.0

N/A

SHAMEL H. 
Rating:
4.0

Customer did not leave a comment.

DERREK H. 
Rating:
5.0

Customer did not leave a comment.

NIKIE G. 
Rating:
5.0

Customer did not leave a comment.

MARTINEZ A. 
Rating:
2.0

Rear of truck was filthy. Did not have the equipment I rented (dollies) even though I was moved to this location because they supposedly had the equipment I needed. Lady was nice though.

Tanner J. 
Rating:
5.0

Customer service was fast friendly and enjoyable!!!

MILTON M. 
Rating:
5.0

Customer did not leave a comment.

Deangelo M. 
Rating:
5.0

Was able to walk-in and ask wuestion and get a truck the same day with no wait which was great for a sur the moment thing

KAMERON B. 
Rating:
5.0

Excellent customer service experience as always. Special thank you to Starr and Sheneka. They always offer excellent and friendly customer service. Please pass along my sincere thanks for the superior customer experience they consistently provide. Many thanks.

CHARLES C. 
Rating:
5.0

The truck was nasty inside and out however, it got the job done.

DIA B. 
Rating:
5.0

Very professional and explained everything thoroughly. Great Team!

MERRY S. 
Rating:
4.0

Customer did not leave a comment.

Torrey J. 
Rating:
5.0

Customer did not leave a comment.

Andrea B. 
Rating:
5.0

Customer did not leave a comment.

JAMES M. 
Rating:
5.0

Lower rates

Charles A. 
Rating:
5.0

Customer did not leave a comment.

JAMES M. 
No reviews have been submitted for this location.

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