Customer Reviews for Washington Mini Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Washington Mini Storage LLC

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Cody M.
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Customer did not leave a comment.

David M.
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Pool customers service Y'all give people the run around about my deposit

Bryan G.
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I really thought the your rental process was perfect. The website was easy to understand and the pick up location was excellent. I will definitely use U-Haul next time as well.

David C.
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Customer did not leave a comment.

Karen H.
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Make sure if a customer has made a reservation days in advance that the truck is available on the date and time the reservation was made. My experience was horrible, got the run around and didn't have the size truck I ask for had Make an extra trip. We not use uhaul again.

Karen M.
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Beautiful ladies were waiting at the front entrance to accommodate our need to return. No wait time! Great company and will use again! God bless uhaul corporation.

Jeffrey V.
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Customer did not leave a comment.

Linda C.
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Customer did not leave a comment.

Ernie S.
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Patrick W.
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Jacob D.
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The location was nice, however they were not clued into the fact that we never received a dolley and furniture pad rental, so we had to make multiple phone calls back and forth between U-haul and the location to confiem that we did not owe additional charges.

Shawnte H.
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Paul N.
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Brandi B.
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I was scheduled to pick up my uhaul at 9 at 920 the clerk called to see if I was stil coming because soneone wanted that uhaul. I tol her I was in my way to the Washington ave location and that I had cancelled the reservation I had in new burgh when I found the 15 foor truck at the Washington location. She misunderstood and CANCELLED MY RESERVATION AND REnteD OUT THE UHAUL. 10 minutes later when I got there to pick it up she was like sorry. That's it! Shes lucky there was a 20 foot truck which was bigger than I needed and more expensive and wouldn't rerate it. She should have kept my 15 foot truck and had the other people rent the 20. She was very incompetent and didnt know what she was doing had to keep calling people asking how to do things. Very aggravating

Christine Y.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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