Customer Reviews for Watts N Storage of Chattanooga
(U-Haul Neighborhood Dealer)

55 reviews

1415 Crawford St   Chattanooga, TN 37421

(423) 296-9045

Hours

  • Mon-Fri: 9:30 am - 5:30 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(423) 296-9045

1415 Crawford St
Chattanooga, TN 37421

Services at this Location:

Hours

  • Mon-Fri: 9:30 am - 5:30 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Joe M. 
Rating:
5.0

The worker that used to work there went into my unit and left it a hot mess....he stole everything just about not nailed down all the mice did not eat and it was a shame I was paying all that money for my property being destroyed and he was suppose to be the over seer of the building. He stole a kennel that was there and a bunch of clothes and shoes and I almost cried when he stole a lot of valuables from me....nothing but a thief.

JOHANNA B.  |  Overall Experience 
Rating:
4.0

The website didn't work to pick up our rental. We were going to pick it up at 8 am and we had to wait until the owner came (thankfully 30 minutes early!) at 9 am to open the box to get our keys. Very displeased with the 24/7 Truck Share option but the owner at Watts N Storage was very helpful and got us going when he got there. But our rental was not available at the right time.

susanna P. 
Rating:
5.0

Staff great and kindness

JAE YEUL L.  |  Overall Experience 
Rating:
5.0

All Good.

Charles C W. 
Rating:
5.0

Customer did not leave a comment.

Thirumurugan M. 
Rating:
5.0

Customer did not leave a comment.

Jonathan H. 
Rating:
5.0

Customer did not leave a comment.

LATASHA W. 
Rating:
5.0

Customer did not leave a comment.

Carson W. 
Rating:
5.0

Customer did not leave a comment.

Jennifer C. 
Rating:
5.0

Customer did not leave a comment.

Max M. 
Rating:
5.0

Customer did not leave a comment.

Yanetta B. 
Rating:
4.0

Need improvement to accept cash and all equipments size

Jean E. 
Rating:
5.0

Customer did not leave a comment.

Shamila M. 
Rating:
5.0

The gentleman that rented the U-HAUL to me was very polite. You don't find many people like him that goes out his way for you. If I could I would give him a pay raise. He's an A+++ !!!

Berlinda D. 
Rating:
5.0

Great service provided!

Shamila M. 
Rating:
3.0

One tire pressure was low and the low beam light on the driver side was out.

Gwendolyn T. 
Rating:
4.0

Customer did not leave a comment.

Xiangke H. 
Rating:
5.0

Customer did not leave a comment.

ALEXANDER R. 
Rating:
3.0

Customer did not leave a comment.

Kathryn O. 
Rating:
4.0

Customer did not leave a comment.

chris G. 
Rating:
5.0

We reserved a truck to be picked up at a specific location three weeks in advance. We never received any update that the pick up location changed. We arrived at the reservation pick up location to be told they didn't have a truck - were sent to a location 15 minutes away and then were told they didn't have a truck. Sent to the Watts N Storage location, which was another 15 minutes away from the second location. The pick up process at Watt N Storage was very smooth. However, we are extremely disappointed with no communication about change of initial reservation location, then having to be sent to two other places for our reservation.

Carol J. 
Rating:
5.0

Very accommodating and good facility.

NANCY C.  |  Overall Experience 
Rating:
5.0

Very friendly and accommodating. Our belongings were safe while we moved and purchased a new home.

LIZ B.  |  Overall Experience 
Rating:
4.0

the uhaul truck was very smoky and so we could use the heater in the truck because of the cigarette smell.

Gregory P. 
Rating:
5.0

Wonderful staff, easy to work with and very helpful when it came to finding the right unit for us. Facility could use some renovating but nothing awful and it seemed secure.

JOEY T.  |  Overall Experience 
Rating:
4.0

friendly courteous service. easily accessible and responsive to any questions or concerns Good price for the area with availability of 10x20 units. No rain or heat damage to my stuff after 6 months

GARY B.  |  Overall Experience 
Rating:
5.0

Very friendly staff, took great care of us!

Tammy B.  |  Overall Experience 
Rating:
4.0

I did recommend this storage facility. Friend currently has one at your ur facility

ANGELIA T.  |  Overall Experience 
Rating:
1.0

Liar, liar, liar. Don't ever do business with her. Shameful. Manager is in it for the money, not customer satisfaction. She'll overcharge you and not even blink. GO ELSEWHERE.

JEFFREY M. 
Rating:
5.0

I was overcharged on mileage. My ending miles was 108052 not 108152. I was overcharged for 100 miles.

Matt S. 
Rating:
3.0

My uhaul experience started when the dealer where I had my original reservation called less than 24 hours before reserved pickup time and 5 days after I made the reservation to inform me that a truck was not available. Unacceptable! After a pointed conversation with the original dealer, they arranged to have one available at the second dealer. The second dealer was late opening at pickup.

Randal E. 
Rating:
5.0

More dinosaurs on the trucks! Who doesn't love dinosaurs? Horrible people, that's who.

James S. 
Rating:
5.0

Customer did not leave a comment.

Mariah H. 
Rating:
5.0

The gas tank was on 'E" (empty), so I had to fill it at the closest gas station to the site. The rental agent gave me a $40 credit towards gasoline, which was very helpful. I put in more gasoline than I needed, but the agent was not able to credit me for that. Only 1/8 of a tank is required but I had 5/8 of a tank left when I turned it in. It would have been more helpful if he had been allowed to give me a credit for the additional gas I paid for out of pocket. I would urge you to review this situation, and if possible, remedy it.

David L. 
Rating:
5.0

Customer did not leave a comment.

Roy S. 
Rating:
5.0

Customer did not leave a comment.

Patrick M. 
Rating:
1.0

Customer did not leave a comment.

Danielle D. 
Rating:
5.0

I like this compagnie

Jacksonvil D. 
Rating:
5.0

Customer did not leave a comment.

THOMAS M. 
Rating:
3.0

Make sure when online, we get equipment needed. There was no furniture dolly as requested onsite.

Michael P. 
Rating:
2.0

Customer did not leave a comment.

GREG V. 
Rating:
5.0

Good service

MIHIR P. 
Rating:
5.0

Customer did not leave a comment.

Debra R. 
Rating:
5.0

I would like to say my experience was great. the customer service,the non waiting time, the concerns of the customerand the rental was ready. Snap, crackle, and Pop. That's how I would describe my experience. very happy.

Vanessa M. 
Rating:
5.0

Customer did not leave a comment.

Robert G. 
Rating:
3.0

Make sure your trucks are top working order. That includes the air conditioner.

Pam S. 
Rating:
4.0

Customer did not leave a comment.

Brandy S. 
Rating:
5.0

Not much, everything was great.

JAMES W. 
Rating:
5.0

Customer did not leave a comment.

PHILIP H. 
Rating:
5.0

Customer did not leave a comment.

Shirley C. 
Rating:
3.0

The man who helped me was friendly and professional. He made the experience easy.

Erin M. 
Rating:
5.0

Customer did not leave a comment.

dean S. 
Rating:
3.0

Customer did not leave a comment.

JAMES B. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top