Customer Reviews for Weatherford Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Weatherford Automotive

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Matthew P. on

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Super people at this location! If a need for the area, will always go back there

Joseph A. on

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Customer did not leave a comment.

Doarn M. on

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Wendy T. on

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I had to return rental to location on a holiday. The business was closed which was fine. I tried to return over my phone which would not work for me so I put the key in the mail drop and called location and left a message on their voicemail to explain my issues only to find out I had been charged $35 because I returned after hours and could not get it returned on my phone.....so very frustrating.

Gary A. on

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Joyce was great

EYVETTE B. on

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At this site they went over and beyond. We ran into an isdue where all they had left was a 10 ft truck and we needed bigger...they worked it out for us at yhe last minute AND THEY HAD ALREADY CLOSED for the day!

Matt T. on

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The drop off location was horrible. I felt unsafe and even unsure if it was the correct place to drop my equipment off. There were no distinctions other than a sign on a door that said uhaul. This location needs a remodeling ASAP.

James C. on

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Customer did not leave a comment.

Leonard Y. on

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They charged me for two days only had for one would like that fixed

Anne L. on

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This rating is not extremely reflective of the location but our initial location choice, but there is nowhere else to leave feedback. We requested our truck at an Indianapolis location. However, we got a call the day prior saying that no trucks were available at any Indianapolis location (there are many), and that we would have to pick up a truck in Anderson. Extremely frustrating on top of a typically stressful move, will be looking at other companies for future moves.

SERGEY S. on

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Kelly W. on

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Kelly W. on

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John W. on

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tire on the drivers side had a slow leak. Had to check throughout the trip.

Laura S. on

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James H. on

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this place was a hole in the wall although they were very nice there

Wesley M. on

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Richard H. on

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They gave me no paperwork to sign when returning vehicle. I was then charged $25 for fuel even though I returned vehicle with same amount of fuel as I received it..

Aaron C. on

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This location is the best in the area. They really take care of us.

james j. on

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Customer did not leave a comment.

Kalyn S. on

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It would be helpful if the self drop off app alerted us upfront to keep the keys until the end of the check-in process. We put the keys in the drop off box before finishing the check-in process so didn't know we needed to take a picture of the odometer.

Terry M. on

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Great customer service, he helped with a wiring issue so the lights would work. The staff was very helpful and provided fast service.

Richelle W. on

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Make the system easier to pick up without humans. Make sure the manager of the location will actually be there when the reservation is set. Do not be late if you know a customer is suppose to pick up at 8:30am.

James G. on

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When I was creating the reservation, a window popped up on the computer at UHaul stating the trailer would not be available at the pickup location on that date. The manager overrid the message with a password and assured me it would be there. The day before my pickup I get a call saying that it won't be available at that location. 1) You shouldn't give the managers that power to override the message if they don't have the power to make sure it will be there 2) You should give people more than a 24 hour notice if something that major is going to change with their reservation

Shawnna R. on

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Customer did not leave a comment.

Joy C. on

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It took awhile to get our trailer. We were left standing outside in the heat, waiting on someone to connect our trailer to the truck. We finally had to do it ourselves and go get someone to check it.

Levi B. on

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Edward B. on

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SANDRA B. on

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The lady at desk was great to work with. She was informative and helpful.

Scott S. on

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Nothing. These folks did a great job for me.

Debra Z. on

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This was not where I needed to drop off according to my Guaranteed reservation. When I finally got a smaller truck I was told I could not drop it off at the location I had reserved or it would cost me up to $50.00. So again, Not pleased with U-Haul