Customer Reviews for Weaver Pike Mini Storage
(U-Haul Neighborhood Dealer)

74 reviews

1965 Weaver Pike   Bristol, TN 37620

(423) 844-0355

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 10 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(423) 844-0355

1965 Weaver Pike
Bristol, TN 37620

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 10 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Helen (Fran) H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John S.  |  Overall Experience 
Rating:
3.0

storage facility, no room for vehicles

Terry M. 
Rating:
5.0

Customer did not leave a comment.

GLORIA F.  |  Overall Experience 
Rating:
5.0

Everything was great. Thank you for all your help

Donna H.  |  Overall Experience 
Rating:
5.0

Great customer service

Brandon B. 
Rating:
5.0

All went well.

Stephen B. 
Rating:
4.0

Customer did not leave a comment.

Jeffrey C. 
Rating:
3.0

No good place to park truck gate closed

Kevin G. 
Rating:
4.0

Very knowledgeable, helpful, personable would definitely use again and recommend to others

Cindy M. 
Rating:
5.0

Very good experience

CINDY M.  |  Overall Experience 
Rating:
5.0

Excellent facility

DEBBIE E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bryan L. 
Rating:
4.0

Make sure all trucks have ramps. This one did not.

Cynthia C. 
Rating:
5.0

you switched my pick up location and time and did not inform me until 24 hours before I needed to pick up. This was extremely upsetting and inconvenient. Totally unacceptable. While the place you had me pick up the truck was nice and helpful, this was not where I wanted to be. You should provide more time to notify a customer when you have to change something, to allow time for the customer to alter their plans and arrangements.

judith S. 
Rating:
4.0

Customer did not leave a comment.

JEFF S. 
Rating:
5.0

Customer did not leave a comment.

Michelle G. 
Rating:
1.0

I rented the Uhaul from The Weaver Pike location on Friday the 7th. The address is 1967 Weaver Pike Bristol, Tn 37620. The phone number is 423-764-1000. The office manager is Celeste. The Uhaul was not clean. There was cigarette ashes in the ash tray. The cargo area was not swept out and the vehicle felt like it was stuck in gear. Celeste, the office manager tried to charge my card for more than was on it. I asked for an invoice or reciept of what i owed on Monday. The only way I had to communicate with her was via email because I was at work. She locked me out of my storage unit because I owed money to Uhaul. I asked for some sort of paper work saying she could do this if i owed money on the Uhaul. She became increasingly rude and aggravated with me and told me to have my storage unit cleared by the end of this month. This is all over an additional $9 charge of which I did not have funds on my card to cover. I can provide to you any copies of emails for documentation between Celeste and I at the Weaver Pike Location in Bristol. They do not keep their Uhaul vehicles maintained and doing business with this place was a nightmare. Thanks, Amanda Russell

Amanda R. 
Rating:
3.0

I never went into this location because it was closed by the time I dropped my truck off, so I cannot comment on the cleanliness. However, when I discovered that I was being charged for missing moving pads that I never received and that I was being charged an unnecessary cleaning fee of $25.00 (missing moving pads, cleaning fee, rental tax, and cleaning tax total an overall charge of $43.36), I was upset. I called the Weaver Pike location in Bristol, TN, and was helped by a very nice woman who listened to my concerns and then instructed me on how to best make my complaint known to UHAUL. She was incredibly professional, and I greatly appreciate her assistance this morning. I would recommend this location due to the positive phone call with this employee.

Craig R. 
Rating:
5.0

Customer did not leave a comment.

JAKE G. 
Rating:
1.0

U haul did not follow thru on any terms that were given to me when I made the reservation. First I was told that my sister could pick up the truck and my credit card would be charged. That was false information. Secondly I was told the 10 ft truck that I agreed to rent would be $114.00. U haul charged me $185 and change. It has been a total mess getting this contract organized. The u haul facility where my furniture is to be stored did not have the information that I had reserved a storage unit. U guys have currently won b/c I live out of town and I cannot get to TN anytime soon to change my current situation. However in the future I will be VERY had pressed to do business with u haul again. Very poor service!!!! Very unhappy customer!!!!

Janie T. 
Rating:
3.0

Customer did not leave a comment.

George S. 
Rating:
5.0

Customer did not leave a comment.

Georgia L. 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

Very friendly staff.

Paige K. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY F. 
Rating:
5.0

very prof and nice

Michael S. 
Rating:
5.0

you can not improve perfection

MIchael M. 
Rating:
5.0

Customer did not leave a comment.

ERIC L. 
Rating:
5.0

As always a pleasure doing business with Margaret, she goes above and beyond excellence

Mike M. 
Rating:
5.0

Easily the best truck rental experience I have ever had. Thank you so much for your help.

jamison M. 
Rating:
5.0

just keep giving the same excellent service

Mike M. 
Rating:
5.0

Customer did not leave a comment.

Norma S. 
Rating:
5.0

Margaret is so friendly-----made sure that the van was available when I needed it, not the other way around. The best U-haul dealer in the area.

PAUL J. 
Rating:
5.0

Oil needed changing, other then that all was good

LARRY P. 
Rating:
5.0

They are very helpful there at Weaver Pike.. Will let all my family and friends know where to go.. excellent..

KATHY P. 
Rating:
5.0

The owner is the most pleasant person and very helpful. Will be letting all my friends/ family know where to go if they need a moving van.... Will use again there at Weaver Pike Mini Storage. Bristol, Tn

KATHY P. 
Rating:
4.0

Nothing. The lady that I dealt with was very, very nice and went out of her way to do everything she could do to help me. I would recommend this company to any one...not just my friends. Thank you.

KIMBERLY S. 
Rating:
5.0

very happy with the expeirance,the two ladies were very nice and helpful,i would use them again and will tell everyone i know to please call them.very happy moving !! the van holds ALOT and the price is GREAT !! thank -you .

KIMBERLY F. 
Rating:
5.0

Awesome service

BRIAN P. 
Rating:
4.0

Customer did not leave a comment.

BRENDA S. 
Rating:
5.0

Customer did not leave a comment.

CINDY B. 
Rating:
5.0

Great overall experience. They made everything very easy on me. Would definitely recommend using this location.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

DONALD F. 
Rating:
5.0

Customer did not leave a comment.

GEORGE B. 
Rating:
5.0

Nothing. Margerate Whitiker was delightful, friendly and extremely helpful !! It was like we had known her all our lives and she us.

ANTHONY B. 
Rating:
5.0

These folks run a good ship and could not be nicer or any more efficient. So many times a rental is forever being checked out or in but my in and out was handled in minutes. The place to rent. They will see me again soon. You are lucky to have a dealer like this.

Verlin S. 
Rating:
5.0

Customer did not leave a comment.

Philip B. 
Rating:
5.0

Great service from Weaver Pike Mini-Storage.

SHERRY G. 
Rating:
5.0

Excellent service as always @ Weaver Pike Mini-Storage!

SHERRY G. 
Rating:
5.0

Excellent customer service!!

BETH T. 
Rating:
5.0

The service was first class

BOB R. 
Rating:
5.0

Excellent people to do business with. Nice, friendly and helpful!!!!!!

Ruth D. 
Rating:
5.0

The woman that assisted me, Margaret Whitaker, was extremely helpful. She has excellent customer service skills.

Morgan S. 
Rating:
5.0

I received EXCELLENT service in my experience at Weaver Pike Mini Storage. I will for sure refer any of my friends and family to use them. I especially want to thank Margaret Whitaker for going above and beyond helping me. If I should need a rental truck in the future, I will for sure go to her for help.

STEPHEN B. 
Rating:
5.0

Customer did not leave a comment.

HEATHER A. 
Rating:
5.0

Nothing

JAMES D. 
Rating:
5.0

Customer did not leave a comment.

Jerry K. 
Rating:
5.0

Customer did not leave a comment.

KEVIN S. 
Rating:
5.0

The lady at Weaver Pike Mini Storage was very helpful. I called other U-Haul locations trying to find a truck to rent with no luck. When I called the Weaver Pike location the lady there went out of her way to make sure I got the right size truck when I needed it. I will go back to that location the next time I need a truck.

JIM S. 
Rating:
5.0

Nothing this facility was great and people were awesome

TRACY J. 
Rating:
5.0

these people for excellent.They went beyond the call of duty to help us with this rental.Of all the rental experiences I have had in my 35 years of renting autos,trucks, equipment they were the very best.If everybody in America had the pride and attitude our nation would be great.Thanks,Charlie Smoot

charles S. 
Rating:
2.0

There is nothing to improve, they were very nice and curtious and made sure we had everything we needed to make our move easier. I will recomend them to anyone who needs to rent a UHAUL. Again thank you for all your help.

JASON M. 
Rating:
5.0

Deffinetly the best part of my out-of-state move. Weaver Pike mini storage took care of all my worries. It was easy to drop off rental truck on site. It was perfectly clean, and ready. And the staff was helpful, and curtious.

KELLY B. 
Rating:
5.0

Customer did not leave a comment.

Roger D. 
Rating:
1.0

Fire the male manager!!!!!

Marie B. 
Rating:
5.0

Customer did not leave a comment.

CHARLES S. 
Rating:
5.0

Mrs Margret is so wonderful and helpful. She is what you want to deal with in a stressful move. Extremely caring and helpful. Great place to do bussiness!

craig P. 
Rating:
5.0

Customer did not leave a comment.

Glenford C. 
Rating:
4.0

I'm allergic to animals and there was gog hair all over interior. Also system rented me a truck at another location then called and said a truck was not avail. Rental location was good, but your computer system SUCKS.

Ronald K. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

I would highly recommend this business. The staff was very friendly and helpful making the rental transaction smooth and uncomplicated. Excellent customer service!

Tina A. 
Rating:
5.0

Customer did not leave a comment.

John R. 
No reviews have been submitted for this location.

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