Customer Reviews for Welches All Vehicle Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Welches All Vehicle Repair

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Jack C.
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Welches were great. They kept us informed before pick-up and were efficient and helpful when we arrived to get the truck.

Myron S.
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Customer did not leave a comment.

RYAN B.
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Nothing

Paul G.
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BLAIRWILLIAM B.
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BRIAN R.
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cozette W.
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Customer service was excellent

Mark B.
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Quick, easy, friendly, and helpful

William H.
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Customer did not leave a comment.

DARRELL B.
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Great customer service. Everything worked fine. I wish the 15' truck would of had cruise control but otherwise everything was fine.

James G.
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Keep up the good work

KYLE A.
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Nothing. Brady runs a great shop. I have been going to him for years for maintenance and trust him completely. When I rented a uhaul he even offered to help me move.

AUSTIN B.
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A larger parking lot would be helpful it was a bit crowded.

MICHAEL D.
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Customer did not leave a comment.

GEORGE B.
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Very friendly and excellent service a five star ⭐️ definitely !!!!!!! Thank you u -haul

VALERIE H.
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Mathew K.
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Cynthia L.
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kayla H.
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DARRELL B.
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Kyle G.
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Jennifer B.
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Dale L.
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The trailer I rented was very well made and towed better than I expected. I liked the after-hours return by cell phone. Even though it was not convenient, it gave me peace of mind that you had photos proving I returned it!

beverley L.
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Make sure the doors shut properly next time.

Daniel N.
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Dale B.
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John B.
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Nathaniel M.
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Kathy H.
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It would be easier if I could talk to a person at the site I was picking up the uhaul. I called their #, but got the 800 #. Got 2 more calls prior to my pick-up date to confirm what I wanted. Day of pick up, the person who helped me, had to change it again, very pleased with this person..knew what was needed and how to put it in the computer.

Robert F.
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Karlene C.
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ROGELIO V.
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Westley M.
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Hayley D.
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John S.
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Gentleman there was very friendly very helpful and provided me with additional information on discounts for senior citizens in Bluffton Indiana

Michael M.
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Tracy K.
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Forgot my dolly and was not informed of drop off box for key

Blake P.
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The staff were very helpful and Profesional.

james F.
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Timothy D.
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Great people.

Eric G.
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Douglas B.
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EMMANUEL F.
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Not applicable now

Shirley E.
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Turned it in on the 29th and they didn't check it in tillThe 2nd

Jesse C.
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Customer did not leave a comment.

Robert C.
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Lee O.
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Brady the Mgr told by phone on the day before my move that I had been upgraded to a 27' instead of a 15' and I could pick it up in Bluffton In. When I arrived I saw the 27' and my wife then left to go home to greet our help. Then Brady said there was a mistake and I was getting a10' truck or I could drive to Huntington for a 25' but he denied that it was his fault dispite him telling me on Sat. When I pressed him to admit his fault he threatened to cancel my reservation. I then had to settle for the 10' and convince our help to make two trips to move everything instead of just one. VERY UNHAPPY WITH UHAUL

Robert C.
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LORIE U.
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Kenneth Y.
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Keep up the good work.

AVIAN R.
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Ninetta B.
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Joshua F.
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Very small lot to pull in a 26ft truck and trailer in. Website and app wouldn't let me do an after hour's check out. Was on hold for 45mins trying to check it in before I have up and had to call the next day.

Michael D.
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The truck did not have cruise control. I drove over three hundred miles it sure would have been much better.

Mike B.
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Brenda H.
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beth K.
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William H.
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Chasity S.
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Beverly B.
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Jeffrey D.
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wiley R.
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April B.
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Michael M.
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Elizabeth T.
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Judy M.
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lana I.
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Shelly M.
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Paula B.
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Wayne B.
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MICHAEL D.
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KEITH G.
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Ted P.
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bonnie M.
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James C.
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Great experience with the location and vehicle!

KELLY H.
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Brady and the crew at Welch's do an excellent job of taking care of their customers at reasonable prices. Professional, courteous, and knowledgeable.

Kimberly J.
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Both times I have used Welches I have been very Satisfied with the Customer Service and the Equipment rented. Thank you for the convenience of Location and Great service

Dennis O.
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JamieM F.
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David E.
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Carol W.
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Tell the person renting the truck that if the key locks up they have to wriggle the steering wheel to get it to loosen the key. Or wriggle the parking gear arm, or whatever it takes to unlock the key to start. This happened twice while I had the truck for a couple hours. Frustrating!!!

JIM M.
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Jon B.
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Nathan F.
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SHAWN S.
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lisa S.
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Jacob R.
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I have used Welches All Vehicle Repair 3 times in the last 6 months as a pickup location (once as a drop off). They are always friendly and helpful. Like anything else in life, things sometimes don't go perfectly, but they do a great job of working around issues and getting me on the road. The lady at the counter always helps me and she takes uhaul's image very seriously and delivers the type of customer experience I believe uhaul would like to have at all of their locations. I am not affiliated with welche's and don't even know the lady's name, but I know great service when I see it.

Katie B.
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Customer did not leave a comment.

paul A.
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Customer service as excellent.

bob J.
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JEREMY F.
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Nicole W.
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astra M.
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KURT B.
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Great people to work with!

Michael W.
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Start by calling back upset customers when your customer service department says they are going to have someone call

tracie R.
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Customer did not leave a comment.

Jasmin W.
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I reserved a 17 ft truck and it was given to another then I was given the ten ft and was told a day to return it and then a different time and then called with a different time very unprofessional unorganized and instead of one trip I had to make three which cost me so much more money due to mileage and it was their mess up for reservations not mine. Will never go back

MARK B.
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They went way out of their way to help. Six Stars!!

BRUCE M.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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