Customer Reviews for West College Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of West College Storage

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Edward R. on

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Customer did not leave a comment.

Eric H. on

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Steven M. on

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Nothing I can think of

THEODORE M. on

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The place was cluttered and really smelled

JOHS B. on

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Anthoney S. on

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Parking at this facility is pretty much nonexistent

Bryan T. on

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ROBERT W. on

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David T. on

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Mr. Hardin was very nice and personable. He did a mileage check. Checked the vehicle inside and out. He asked how I enjoyed my trip in a U Haul and thanked me for using the service. I will use his services again when needed.

BENJAMIN W. on

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Barbara K. on

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Steven M. on

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Nothing I can think of

Gina W. on

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Gary A. on

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merrill M. on

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No customer service. No one in the office when I came in. I stood there calling out for several minutes and no one came in-I had to walk thru the building to find someone. This person was elderly and did not appear to work there but he got someone who did. Office is junkie and dirty.

Scott B. on

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Melyssa S. on

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I paid extra for the insurance. I hit a speed limit sign and the mirror broke off completely. I was charged $267 for a mirror. Why pay for insurance if you have to pay for something that gets damaged ? I had my mechanic look it up and the price for the same hole attachment, it was $170 but yet I was told I got it at a 40% discount because I bought the insurance. I used to only use U-Haul. Now I will never use U-Haul again. And I use U-Haul a lot! And I will tell all of my friends and I will also post this on Facebook! Also the U-Haul in Pennsylvania told me I get one free month storage in Tennessee but when I got to Tennessee the customer service there said they didn't know anything about it but because they disagreed with the insurance people they gave me the one month free anyway.

Adam R. on

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SCOTT M. on

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John D. on

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Can't get any better!

Carl C. on

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Very friendly, quick and easy.

VICKIE P. on

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john D. on

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LEON W. on

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CAMERON F. on

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We can't even begin to explain how well we were taken care of. You made renting a pleasure.

MARTY W. on

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Everything was great and I had no problems with the renting and returning of the uhaul.

AUBREY B. on

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reba H. on

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he should have give me credit for the half tank of gas that was over the requirement of one fourth tank that was a lot of money that I should have received credit for...on my credit card. can you refund me for the half tank that was extras gas over the one fourth tank that I started with which was all that uhaul required

Robert H. on

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Amanda A. on

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I did not like the website. I felt like I had no other options for truck return at that location as I was told they were closed. Make it easier for users please. The customer service could be better.