Customer Reviews for West Georgia Equipment & Party Rental LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of West Georgia Equipment & Party Rental LLC

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Brandy B. on

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Customer did not leave a comment.

william s. on

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Robert G. on

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Nothing. Excellent place

Randy B. on

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donna m. on

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steve C. on

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Excellent service professiona employees. I will recommend

Sandra L. on

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Have someone available to at least acknowledge that our rental was dropped off on time. Just expecting us to stand there, log into the Uhaul website to confirm our drop off is ridiculous. We did not have internet access. And how were we to know how Uhaul wanted us to park and leave the truck? Therefore, we chose another location to drop off our second Uhaul truck. One with a human present which was on route 78 in Douglasville, GA.

Robin H. on

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Nice people good service

Jeffrey W. on

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CHARLES B. on

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BARBARA K. on

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Everything was great.

dennis h. on

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Well he told me 2 drive around and unhook it in bk of lot and i did , but alot of people r not able 2 do it, not me i did not mine, but some people r not able

Benji M. on

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The customer service is the worst I have ever seen from a call center stand point!! Stayed online for 30 mins and still got it wrong on the end. Couldn't even tell me why they charged my card. I still need help with the charges but gave up!

ELIZABETH H. on

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first reservation in villa rica at another location. when called to confirm found out they stopped uhaul. no notifications of change.

VASHANTI T. on

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The Uhaul was dirty inside and had several roaches in the back of the trailer that we cleaned out. We were very dissatisfied and called to notify the place of rental.

Eileen M. on

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Everything went fine except we were told we were renting for 4 days and if truck was turned in early we would be credited on credit card. this did not happen even though we turned in a day early we were charged the full amount. that was NOT good news.

Gail C. on

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Jasmine C. on

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Julie M. on

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victoria b. on

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Kenneth H. on

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After getting truck and a quick look inside of the truck not seeing any issues, I drove truck to my home to load furniture for a one way move. Getting into the back of the truck, I noticed an oily substance all over the inside of the truck that had to be covered or cleaned before loading. A call back to the pick up location only resulted in giving me the name of a Uhaul rep who I had trouble getting in touch with. No other truck was available nearby so I had to use this truck due to timing. Inspection of the equipment was not up to standard and this cost me time and money trying to clean the oily substance before putting my furniture and belongings on the truck. This should have been taken care of prior to me picking up the truck.

Billy P. on

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correct invoice should be provided. If a mistake is made the site should be able to correct it.

Adan R. on

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Kenneth H. on

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Very friendly and helpful group while picking up the truck. They made sure I had everything we needed to make our move go as smoothly as possible.

Steve L. on

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I wouldn't recommend service getting the truck rented. Below average at best.

SOOHO L. on

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Customer did not leave a comment.