The online return service worked better than the check out process. I followed the instructions and everything seemed to go okay. The computers were down at the return location, but the staff informed me I could check it in myself, which saved me the time of having to wait for their computers.Janice R.
Customer Reviews for West River BP
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Jake P.
I wasn't able to get my Military discount because the clerk wasn't able to locate it. I was assured that upon return I could get it, but because of a Friday drop off instead of a Saturday drop off no one was at the location. Is it still possible for me to receive my Military discount?DAVE F.
Pls, improve rental processSuk Ju W.
Customer did not leave a comment.William S.
When I went to this location I was meant with unfriendly attendant who acted like we were inconveniencing him by picking up the truck. I also got the impression he was talking about me with the owner in an unflattering way. I will not rent from this location again. Very rude.Mark G.