I was charged for gas even though I put it back to exactly where is was when I got it.Also the guy did not come out and explain how to ork anything on the truck so we had. Very hard time figuring out the mirrors. Lastly my son found an open bottle of vodka in the glove box while look for a manual. We had to pull over and pour it out.
JOANN P.
Customer Reviews for Westgate LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I asked for in person check in and check out, this is an unmanned location with a ring camera above a lockbox. Because it was unmanned, there is virtually no way for me to dispute the cleaning charge I was charged despite the truck being completely clean. Would not recommend or use again.
Jay M.Owner friendly and helpful considering all of the problems i had with UHaul itself with getting a truck period.
Shannon K.There were problems with the computer or not scanning my driver's license and not being able to run my credit card. The U-Haul computer program may need patches or updates.
Susan S.