Service was amazing and always a pleasure doing business
Dakota B
Customer Reviews for Westmorelands Sales and Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The gentleman that took care of me was outstanding. He was very helpful and very pleasant to work with.
RICHARD REither upgrade the app to where I can do everything in there or figure out why the website kept crashing saying low memory available and locked me out completely
Angel KThe owner was friendly, courteous, and very helpful in straightening out errors in my rental paperwork.
Bill HNothing I can think of. I received excellent service.
rebecca wNice customer service
Damien Aexcellent experience, welcomed to the store, equipment was ready to go, very personable. definitely recommend
Aaron SThe gentleman was very nice and said "If you just moved here, welcome to Clover." I was not moving there , but of course he did not know that, and I appreciated his great attitude.
Mary CThe manager even returned to help me check out!
Winona MWe loved working with the owner, very pleasant experience!
Laura FWell pleased with everything!!!!
James LBurt was great
David GCould not select the closest drop location during reservation process. I then had to wait for your phone lines to open to arrange drop off. Not a fan of that process. I should not have to drive 40 minutes to return when there there are several location within 5-10 minutes of me.
John RThis was my 1st experience renting a U-Haul and everything went smoothly! Excellent customer service!!!
LaPonya MNOTHING! Don't change a thing. When a business is running like a well oiled machine you just let it keep running and doing what it's supposed to be doing. Although in this case you not only have that but it is run by a man who is there who wants to help however he can. He does this not by just saying it, but by the most important way, by his actions. Sincerely, Bill Aarons
William AWe enjoy renting from this location. The gentleman is always super helpful and a pleasure to do business with.
Eric CGreat people to deal with
Steve MThe guy running this location was really nice and helpful. He helped me hook up the car trailer and made sure everything was in working order
CARL LThe agent at this location is charming! He made us feel good about a Uhaul rental!
Sandra SThe man working there was trying to help us get a refund. He agreed it wasn't fair. We have used this location in the past, and have always had top notch service.
Brandi CThe trailer was in excellent condition and the U-Haul gentleman was very polite. I highly recommend this location for rental equipment.
Diana HMy experience at this location was wonderful the gentleman was awful nice and explained everything to me I will be using this location again
William MGreat people and where very nice
Frank MBurt was great
David GSo far out of my way i passed 5 other ihauls that “didnt have” the one i needed
Colton DExcellent customer service. Very friendly.
JOHN SExcellent! The gentleman there was a hoot! Super guy!
michael pThe owner was very accommodating and professional. He was a pleasure to work with. He told me where I could leave my car and it can be seen by his cameras and would have no damage.
NATHAN LAlways great service, help and advice.
Dennis RSuper friendly and very accommodating
John fNot a thing, this location has to have the nation's nicest and most professional people working for uhaul
Johnny BNone
linda hThe business itself is great. The location is messed up because GoogleMaps/Maps sends you to a different place than the actual location. For whatever reason, it is the only way to find it. I am from the town so I drove by a place I remember seeing UHauls and then the business called me back and confirmed. Not that that city is large but UHaul should get the address right on the internet.
Ronnie MVery nice gentleman working the counter. Great experience overall.
Eric CAlways great service
Dennis RNothing. Our agent knew his job, so it only took a couple minutes. We only needed it for a few hours to move furniture, and was returned the same day
Robert HMake sure to indicate the pick up location as they get over by charging for the extra mileage.
Lisa cFriendly and attentive service.
Joe RWe were struggling with getting into the truck - the owner was kind enough to take time (on his day off) to meet us and get us taken care of. He made a customer for life!
Chris EThe gentleman that helped us was so pleasant as he has been in the past. It was a pleasure dealing with him.
GERALD DMy rental was a very pleasant experience. Would use them again and recommend them to others.
CAROLYN LI was overcharged & they are refusing to return my money. Do not recommend I give it no stars
Judy WPerhaps let customers know before they deposit the key that they need to use the camera app to take photo. I took picture first but the app would allow to upload. But I had already dropped key and couldn't get back in truck.
Thomas FBurt is a super nice guy and a pleasure to interact with. Pick up and drop off is super fast and painless. Highly recommended.
Chadwick BEverything was great! Thank you
Denton BThe truck had food cans under the passenger seat. The straps holding the car wheels on the transporter were both undone when I pulled into Chicopee Uhaul.
Carol W0n June 16th I reserved a 15' truck in Clover SC. On June 17th I got a text notifying me that I could pick up my rental truck up in Spartanburg. I called the Spartanburg location and the gentleman there canceled that reservation and reserved another truck in Clover. He informed me that there was not a 15' truck so I agreed to a 20' truck. When I arrived to pick up the truck I was informed my reservation had been canceled that morning, which I had not done. The only truck on the lot was a 26' truck. Seeing how I had traveled from Columbia to Clover with the intention of moving I had no choice but to rent the larger than needed truck. No one seemed to care.
Suzy WExcellent service
DAKOTA BBurt Gilliam provided excellent customer service. He was kind, patient and answered all my questions. Wonderful experience!
Brooke WOwner was very helpful and accommodating to my needs. Based on a 5 star rating, I’d give this location and him 20 stars. Above and beyond!!!!!
Michelle P