Customer Reviews for WF Halls Self Storage Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of WF Halls Self Storage Inc

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anthony M. on

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Give your outstanding employees a raise$$$. Great service!

Kurt Z. on

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Customer did not leave a comment.

Renita G. on

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I only issue was that I preferred a particular location to rent and it was only available at this location. I preferred a different location to only pay for the lesser miles. I did not want to pay for the extra miles there and back.

araceli g. on

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Make sure the trucks are clean

BILL L. on

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Customer did not leave a comment.

Kimberly O. on

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Seems like computer system for rental is frequently down. What should take 15 min. ends up taking over an hour. Not a staff issue, perhaps software updates needed.

Eva M. on

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Anthony R. on

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Aundrea H. on

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Everyone was very friendly. Excellent guest service!

Marie B. on

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Everything went nice and easy and the gentleman who took care of us was extremely polite and helpful. He couldn't have been any nicer.

Patricia O. on

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Owen D. on

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Anna J. on

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They were absolutely wonderful; will always use this location in the future!

Virginia M. on

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Kimberly O. on

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Dashawn W. on

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yvonne n. on

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Give the Customer the correct info about Getting money back if they do not use all the miles, there is no money back. Please do not swindle the next customer with miles/days they don’t need to get more money out of them.

Brian O. on

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Brakes on truck were barely functional.

JOHN A. on

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The attendants extremely courteous and informative... will definitely consider future rentals through this location.

MELESIO N. on

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ApparentlyThey checked the the truck and they said everything was okay then they sent me email saying it was something broke on the rear plate and charge some money for that I haete you guys it is ok if was but why I did not got tell at the moment

anthony M. on

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Two Thumbs UP!!!

anthony M. on

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Two Thumbs UP!!!

Marco N. on

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I've been doing business with uhaul over 25years now and this was by far the quickest and easiest experience I've had with uhaul. Keep up the good work.

Shannon G. on

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The 24/7, pick up your truck check-in didn't work and the van smelled like goats. Angel was great though and very helpful.

anthony M. on

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Give your outstanding employees a BIG raise! 5 -Stars! Two Thumbs UP!!!

KRYSTAL E. on

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Customer did not leave a comment.

Marya S. on

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The people who work the desk are always very friendly, helpful, and patient.

sandra c. on

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I ordered initially ordered a van, but called the day before my rental and switched to a small truck, which I was told was available. When I came in on Saturday, 8-25 to pick up the truck, I was told by Angel that it was not available. Apparently, the employee who said a small truck was available the day before did not change for order. Therefore, I had to pay double in mileage since I had to make a second trip. Angel did give me the van for 24 hours, but this did not curtail my cost. Very disappointed.

CLAUDINE B. on

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Customer did not leave a comment.

Mark H. on

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I started with using the app to check in and rent my equipment - but it was clunky (initially the operator said I hadn't entered my license information, but the second operator apparently didn't have this issue, also took a really long time to upload my photo - and my connection was good) and they needed to call a friend to verify my identity. Luckily this place was open and they were very friendly/helpful.

Carlos P. on

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Have you trucks clean for to users

Regino C. on

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Marci L. on

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Helene B. on

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Staff was very friendly and informative. Made the process very easy.

Diana S. on

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The truck had lot of repairs need breaks ,motor, could not see miles on it.. i was not given a safe working truck ... request refund

Nicole G. on

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Roy S. on

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not a thing , facilities clean organized, staff extremely polite and helpful overall grade from my experiences with similar companies A++. thanks again

Jonathan D. on

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Customer did not leave a comment.

CARLOS C. on

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Angel, your Customer Service attendant, was a pleasure to work with. He was kind, very helpful and truly an asset to your Company. Angel has a very positive outlook on what he does and its almost contagious. I will be sure to rent again from this location!

Jane B. on

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The nicest staff! They all deserve raises!

Margaret N. on

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All went very well. Very nice people and great service

Michael C. on

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Truck filthy and had no air conditioner

Valerie D. on

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Joseph a. on

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James W. on

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Jeanine P. on

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Marshey M. on

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The guy was very nice who helped me with getting the uhaul truck. He was very knowledgeable. Answered all my question and concerns. This place was a great experience. Thank you!

Celia G. on

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Costumer service rep was very friendly.

Christopher F. on

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Isidoro T. on

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Not really. I am hoping to see Steve again at the front desk on my next rental.

David M. on

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The paperwork I received was inaccurate by the manager at this location. Untrustworthy.

James F. on

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The Personnel was Marvelous. Very Respectful and helpful.

James F. on

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U-Haul gave me GREAT Service.

michelle m. on

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Joseph D. on

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Steve was very friendly and went out of his way to make sure I was set up correctly.

JESENIA S. on

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This was the best service I have had in years from the entire staff. Angel is awesome. He cares about his customers needs and goes that extra mile.. almost unheard of now a days. The place is very clean and has trash cans. Believe it or not, other storage places look at you like you're crazy for asking for a garbage can. There were enough carts and long enough to unload. These guys have have my business, they made me feel like a neighbor not a stranger. Thank you!!

MIGUEL D. on

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Customer did not leave a comment.

Daniel A. on

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I can't think of a thing!

Kristyn K. on

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No improvements needed. The facility was immaculate. The staff was very professional.

Jasmine S. on

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Customer did not leave a comment.

Ricky C. on

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I wish they would have let me know if I return the uhaul to them it would be cheaper. I did not need it for 24 hours but for 5-6 hours. I feel ripped off.

Oralia C. on

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albert f. on

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