Customer Reviews for White Cement Specialties

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of White Cement Specialties

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Lisa S. on

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The woman checking us in was super helpful and friendly.

Ray D. on

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Anthony B. on

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Nothing. The ladies at the office were great! Friendly, courteous and expressed a willingness to help. The price was very reasonable. We will definitely use them again.

Nancy E. on

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Super nice people. Used them before and they are great.

Peter H. on

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David K. on

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Dave H. on

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William K. on

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Robert T. on

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Hard to find to drop off.

bruce s. on

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I recently rented a 26ft. Truck to move from Osprey, Florida to Miramar, Florida. The truck was fantastic ! Having excellent equipment helped to make a difficult trip much easier. This is my second experience using UHaul trucks. I couldn’t be happier with the Equipment, cost (extremely reasonable), and the folks I rented it from! June & Brian at White Cement Specialities were an absolute pleasure to work with! They are located at 202 S. Seaboard Ave. in Venice, Florida 942-488-2171! Fantastic experience!!

Christopher D. on

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Was supposed the drop off at nokomis FL. And they refused to take it.

Samuel H. on

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Joann F. on

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Dave P. on

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Everyone was very nice and professional.

ROBERT M. on

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Todd M. on

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Jeffrey M. on

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John A. on

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Ron e. on

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They told me everything would be good and it was Extremely helpful from the beginning

micheal u. on

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Jennifer F. on

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Great customer service. Super friendly

Darrell S. on

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Stephen K. on

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courteous staff; prompt check-out

CRAIG F. on

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DON S. on

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Best location I have used. Very professional.

Kirk S. on

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Very friendly staff, quick to sign me in, quick to get help on loading the trailer on the car, easy drop off! Highly recommend this facility over any other UHaul place I have used...which has been 5 other places in the area.

LOUIS K. on

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ROBERT M. on

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Regarding the 15' truck we rented (order # 92516690) The front Drivers side tire is wearing very unevenly and might lead to a potential hazard or blow-out/flat tire issue. The outside tread is wearing to fast--its is out of "camber" adjustment. Other than that--the truck was perfect--AC nice and cold--all went very well !!

Bryan D. on

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Staff was very helpful! Nice and knowledgeable.

John P. on

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Michael H. on

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Reginald L. on

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Robert M. on

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MARY BETH W. on

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Young lady who assisted me was fabulous!

Calvin C. on

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JAMES B. on

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White Cement Specialties was MORE than accommodating and helpful with the return of our 26’ U-Haul from KY to Venice, FL. The staff was really positive and their customer service skills were awesome!

Pat C. on

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John F. on

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Craig T. on

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RICHARD O. on

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ronnie n. on

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Very nice ladies who apologized for the plates issues we had

David K. on

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ron b. on

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The two ladies working at the return center were very helpful and informative with the truck and trailer return. I think they both deserve a raise.

kenneth y. on

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Just keep on doing what you’re doing!

Karen T. on

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Can’t improve an excellent experience.

Andres P. on

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Renee D. on

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Tim D. on

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bill j. on

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Raymond A B. on

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The folks at White Cement Specialties provided outstanding customer service, they were very helpful. We appreciated the service we got from them. The original drop off point there were issues when we got there and business provided poor customer service. 1-The location was not open the day we arrived- they should have been open 9a-4p and was not 2- When we contacted their off hours number they informed us they would not accept the truck and trailer if we dropped it off at their location forcing us to find another location in Venice Florida. Original drop off point definitely did not want the auto transport trailer. Another delay in our plans to start unpacking. 3- Parts of our rental was great and parts of the rental this time was one big hassle, highly unusual for U-Haul. We have used U-Haul for many years traveling back and forth across the country and this has been the only move where we experienced issues and problems like this.

cindy g. on

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I went in on Friday at Noon to fill out the paperwork and pay for a 10 foot truck that I would later pickup at 4 or 5 and return by 4 or 5 on Saturday....Everything fell apart with the move and so I went back at around 3 and said I didn't need the truck (since I hadn't even picked it up yet), and the owner in a very nasty tone said, "Well, that's great and what am I supposed to do with the customer that called that I had to turn away"? He looked at June and said, "Charge her the $19.95, just not the mileage"! Of course he couldn't charge me mileage, I never even got in the truck! I told him I would never have done that to a customer of mine, since I have rented from them before and he said, "I don't have a choice"! He did have a choice and he chose to charge me the $19.95 anyway. I wasn't really thinking as I was steaming sitting there, got my receipt and left. When I woke up on Saturday I thought, "Why didn't I take the keys since I was being charged until Saturday at 4 or 5PM! He now is able to rent the truck to someone else for the time that I HAD TO PAY FOR!!! I totally understand his point, but I didn't like his tone and the way he spoke to me. He could have CHOSEN to say, if I don't rent the truck by 4PM on Saturday, then I will have to charge you the $19.95. There's many ways to handle customers and that's probably why he has 2 extremely lovely females handling his calls, customers and front of the office. How would he know who called, he doesn't answer the phone. OH, and guess what. They close at Noon on Saturdays, so when I drove by in the late afternoon on Saturday, the truck was gone!!! So, he not only made the $19.95 off of me, he also made the $19.95 off of a new customer that paid for the time that he made me pay for!! What a surprise!!!

ASTRIT T. on

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william h. on

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DENNIS H. on

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Great friendly service. I go out of my way to give them my business

Kevin O. on

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Very friendly and helpful. I recommend them highly

michael f. on

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It was a pleasure to work with Casie hope that was her name and June was very helpful also. Thanks Michael Ferrara

jim w. on

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Christian R. on

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Tracy A. on

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Very friendly.

Jean S. on

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Randy G. on

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jim l. on

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Leslie B. on

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Nothing! Staff was great and worked efficiently.

kevin d. on

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Wade P. on

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brian p. on

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This is the second time dropping off equipment at this location. They are great.

brian p. on

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This is the second time dropping off equipment. Both times the personnel were excellent !!

SCOTT M. on

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DENNIS H. on

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Awesome customer service on return

Thierry R. on

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Larry P. on

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The woman at this location was extremely helpful. Would highly recommend this U-Haul location.

russell f. on

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Drop off process was quick and smooth. Facility was very busy and they still provided excellent service,

David H. on

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Great service with a smile!

peter s. on

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MIKE M. on

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There is no better location operator in my area and I own a business and ran quite a few trucks year round they never leave me with out if they don’t have one they make a reservation with somebody else for me but I always get what I need

TY P. on

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Richard A. on

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Long N. on

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charles h. on

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Vladimir B. on

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Susan V. on

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Don A. on

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John G. on

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Excellent staff. Very helpful

Robert a. on

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Excellent customer service and knowledge....employee June was very helpful Rental was a good value and easy transaction

Charles J. on

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Keep up the excellent customer service...

Endre S. on

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Mary Jo B. on

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george r. on

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very friendly

James M. on

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JOHN A. on

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nothing. the service was great, the trailer was perfect and the price was reasonable

Susan V. on

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Customer service was excellent!

Mark W. on

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Mark W. on

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Frank M. on

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Kassandra was a great pleasure to do business with have not met many like her here in Florida. Thanks

Tom D. on

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Jason M. on

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john j. on

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1st: I made reservation way in advance, stopped by the pick up location (Whites Cement in Venice) to verify the reservation and to view the truck to visualize the move. They had a newer truck and an old one. They said I could have the new truck. The next day, which is now the day before I scheduled the pick up, they called to verify my reservation and said the newer truck was available and also the 4 wheel cart and appliance dolly were ready. I arrived bright and early the next morning to find them giving the newer truck to the people in front of me and I got the old beat up truck. Then they charged me for the insurance which I never requested nor did they ask me, they just added the $85 onto my bill. Then, there is much more, the 4 wheel dolly they could not find. I needed the dolly immediately after getting the truck to move items. They called around and found another nearby UHaul dealer with a dolly. I drove over to Chris Auto in Venice and they were AWESOME! They gave me the dolly and test drove my rental truck because the brakes felt odd. He came back and said the “service engine” light was on and the truck also had a strong antifreeze leak smell. I was not driving this truck over 500 miles with two small children. They called the area rep who arranged for another truck for me. From this point on, things were perfect. Thank you to Chris Auto/Uhaul on Ogden Road in Venice and the area Rep, Shawn! The guys and gal at the Niceville drop off location get a thumbs up too. Whites Cement, 2 THUMBS DOWN!

Steven C. on

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Quick service and friendly.

Brad R. on

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tom k. on

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