Customer Reviews for White Cement Specialties

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of White Cement Specialties

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Jacqueline R. on

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Wonderful customer service and very efficient.

Brian M. on

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Jeane G. on

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can not say enough words about our experience with you guys. need a u-haul form venice, fl go to them

WANDA M. on

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June was great! She knew exactly why I was there first thing Sat. morning without even knowing my name! She took care of offloading the tow dolly and getting my paperwork completed in an expeditious manner. Great experience at this location.

PETER B. on

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It was fast and efficient

Kristine H. on

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Jack H. on

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Arnold h. on

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Tim E. on

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Barbara H. on

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Joseph S. on

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Good service

Patty H. on

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Professional, friendly, efficient, knowledgeable , staff! Good prices!

randall c. on

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nothing. Just keep doing what you have been doing.

John M. on

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ANTHONY G. on

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Outstanding staff, courteous knowledgeable Prompt. Very impressed with there willingness to go above and beyond to help you accomplish your Move.... i'm retired Milatary and have moved more times than i care to mention. All over this Country. I've not seen a better staff. Great job.

linda t. on

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Walter c. on

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Easy and convenient drop off.

terry c. on

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I returned during business hours and there was no one there. The next day I received a bill for extra days. I disputed their count of the days, responded with an email and haven't heard back.

WILLLIAM G. on

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mike d. on

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excellent service always

Kelly D. on

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Thomas T. on

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Terry B. on

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brady e. on

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Excellent customer service! Very nice and helpful.

Elizabeth H. on

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charles w. on

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Kendall B. on

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Marc S. on

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UHaul needs to have the option for the customers to choose how long they need the equipment. The car hauler from my pick up location to my drop off point was given a 5-day rental which couldn’t be changed. I barely needed 2. I’ve rented with UHaul a lot and that’s always been a sticking point with me. If something major doesn’t come up in the short future I’m going to purchase my own trailers or rent from somewhere else because I feel this makes prices unfair.

Josephine K. on

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Very polite and efficient!! Nothing, everybody did great !!

RICHARD C. on

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They were closed

james m. on

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In and out in 5 minutes

Matt B. on

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kelly n. on

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Great experience. Will use again.

Thomas M. on

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Customer service was very helpful to me.

Robert P. on

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Very friendly lady greeted us.

Pam R. on

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Good customer service!!

mary d. on

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John G. on

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Jack V. on

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suzanne g. on

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The woman who we first met who helped us with the initial paper work and truck was over the top excellent. Thanks to her our whole experience was perfect. Thank you so much.

Joan C. on

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We were pleased with the agent who assisted us. She made note of the conditions we described regarding our storage boxes being wet.

Lisa S. on

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The woman checking us in was super helpful and friendly.

Ray D. on

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Anthony B. on

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Nothing. The ladies at the office were great! Friendly, courteous and expressed a willingness to help. The price was very reasonable. We will definitely use them again.

Nancy E. on

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Super nice people. Used them before and they are great.

Peter H. on

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David K. on

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Dave H. on

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William K. on

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Robert T. on

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Hard to find to drop off.

bruce s. on

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I recently rented a 26ft. Truck to move from Osprey, Florida to Miramar, Florida. The truck was fantastic ! Having excellent equipment helped to make a difficult trip much easier. This is my second experience using UHaul trucks. I couldn’t be happier with the Equipment, cost (extremely reasonable), and the folks I rented it from! June & Brian at White Cement Specialities were an absolute pleasure to work with! They are located at 202 S. Seaboard Ave. in Venice, Florida 942-488-2171! Fantastic experience!!

Christopher D. on

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Was supposed the drop off at nokomis FL. And they refused to take it.

Samuel H. on

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Joann F. on

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Dave P. on

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Everyone was very nice and professional.

ROBERT M. on

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Todd M. on

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Jeffrey M. on

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John A. on

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Ron e. on

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They told me everything would be good and it was Extremely helpful from the beginning

micheal u. on

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Jennifer F. on

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Great customer service. Super friendly

Darrell S. on

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Stephen K. on

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courteous staff; prompt check-out

CRAIG F. on

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DON S. on

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Best location I have used. Very professional.

Kirk S. on

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Very friendly staff, quick to sign me in, quick to get help on loading the trailer on the car, easy drop off! Highly recommend this facility over any other UHaul place I have used...which has been 5 other places in the area.

LOUIS K. on

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ROBERT M. on

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Regarding the 15' truck we rented (order # 92516690) The front Drivers side tire is wearing very unevenly and might lead to a potential hazard or blow-out/flat tire issue. The outside tread is wearing to fast--its is out of "camber" adjustment. Other than that--the truck was perfect--AC nice and cold--all went very well !!

Bryan D. on

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Staff was very helpful! Nice and knowledgeable.

John P. on

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Michael H. on

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Reginald L. on

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Robert M. on

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MARY BETH W. on

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Young lady who assisted me was fabulous!

Calvin C. on

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JAMES B. on

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White Cement Specialties was MORE than accommodating and helpful with the return of our 26’ U-Haul from KY to Venice, FL. The staff was really positive and their customer service skills were awesome!

Pat C. on

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John F. on

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Craig T. on

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RICHARD O. on

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ronnie n. on

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Very nice ladies who apologized for the plates issues we had

David K. on

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ron b. on

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The two ladies working at the return center were very helpful and informative with the truck and trailer return. I think they both deserve a raise.

kenneth y. on

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Just keep on doing what you’re doing!

Karen T. on

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Can’t improve an excellent experience.

Andres P. on

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Renee D. on

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Tim D. on

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bill j. on

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Raymond A B. on

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The folks at White Cement Specialties provided outstanding customer service, they were very helpful. We appreciated the service we got from them. The original drop off point there were issues when we got there and business provided poor customer service. 1-The location was not open the day we arrived- they should have been open 9a-4p and was not 2- When we contacted their off hours number they informed us they would not accept the truck and trailer if we dropped it off at their location forcing us to find another location in Venice Florida. Original drop off point definitely did not want the auto transport trailer. Another delay in our plans to start unpacking. 3- Parts of our rental was great and parts of the rental this time was one big hassle, highly unusual for U-Haul. We have used U-Haul for many years traveling back and forth across the country and this has been the only move where we experienced issues and problems like this.

cindy g. on

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I went in on Friday at Noon to fill out the paperwork and pay for a 10 foot truck that I would later pickup at 4 or 5 and return by 4 or 5 on Saturday....Everything fell apart with the move and so I went back at around 3 and said I didn't need the truck (since I hadn't even picked it up yet), and the owner in a very nasty tone said, "Well, that's great and what am I supposed to do with the customer that called that I had to turn away"? He looked at June and said, "Charge her the $19.95, just not the mileage"! Of course he couldn't charge me mileage, I never even got in the truck! I told him I would never have done that to a customer of mine, since I have rented from them before and he said, "I don't have a choice"! He did have a choice and he chose to charge me the $19.95 anyway. I wasn't really thinking as I was steaming sitting there, got my receipt and left. When I woke up on Saturday I thought, "Why didn't I take the keys since I was being charged until Saturday at 4 or 5PM! He now is able to rent the truck to someone else for the time that I HAD TO PAY FOR!!! I totally understand his point, but I didn't like his tone and the way he spoke to me. He could have CHOSEN to say, if I don't rent the truck by 4PM on Saturday, then I will have to charge you the $19.95. There's many ways to handle customers and that's probably why he has 2 extremely lovely females handling his calls, customers and front of the office. How would he know who called, he doesn't answer the phone. OH, and guess what. They close at Noon on Saturdays, so when I drove by in the late afternoon on Saturday, the truck was gone!!! So, he not only made the $19.95 off of me, he also made the $19.95 off of a new customer that paid for the time that he made me pay for!! What a surprise!!!

ASTRIT T. on

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william h. on

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DENNIS H. on

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Great friendly service. I go out of my way to give them my business

Kevin O. on

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Very friendly and helpful. I recommend them highly

michael f. on

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It was a pleasure to work with Casie hope that was her name and June was very helpful also. Thanks Michael Ferrara

jim w. on

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Christian R. on

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Tracy A. on

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Very friendly.