Customer Reviews for White House Garage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of White House Garage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Leslie D. on

Rating:

Customer did not leave a comment.

Michael F. on

Rating:

I called because we needed the truck additional day and was told it would $39.95 and advised that I got a email that it would only be additional $20 and said he didn’t deal with that and said call U Haul. I would rent from this location again I would probably go to a place that doesn’t rent U haul as side business. I would like someone to review my bill and adjust to the correct pricing I received by email for $20.00 vs the additional money

Wayne T. on

Rating:

Customer did not leave a comment.

Carl S. on

Rating:

The unit was picked up w/3/4 tank gas. Delivered unit 1 day early with a FULL tank of gas cause you gas gage would not read past a little over 1/2 mark on gage. I’ve rented several times in past & all you had to do is turn on key & see gas gage moved so you knew when to stop. NO refund was offered for 1 day early return or overage on gas. WHAT a racket you have going. Please post this. Be sure to send it to the US Transportation Secretary. I’ll be writing him. I’m DONE using Uhaul in future. You crooks.

Kenneth H. on

Rating:

Customer did not leave a comment.

Donnie R. on

Rating:

After hour processing with photos was easy and efficient.

JIM C. on

Rating:

Customer did not leave a comment.

Reva B. on

Rating:

Customer did not leave a comment.

Jeremiah R. on

Rating:

Dropped truck after hours

Kimberly S. on

Rating:

I was suppose to pickup at Jewels in Millersville but because I was unable to because your self checkin wad not acknowledging my location. This this 2nd time Ive rented a uhaul in the last 2 months where I tried to use it and both times it did not work. The 1st time it happened the uhaul 800# was very helpful and helped me get checked in. This time 4 calls into the 800# and all they tell me is they are unable to help me and require I move to another location. They were useless. I traveled all night long to be there on time to pickup the truck. I was by myself using public transportation. So uhaul cost me more money in an already expensive move. Made me almost 2 hours late to meet my scheduled movers of which I was paying by the hour. Uhaul has always been a difficult company and your 800 number us less than helpful. What good is a service if it doesn't work. I have another possible need for a trailer in a few months but I am so angry with uhaul I will use another company.

JEFF H. on

Rating:

Customer did not leave a comment.

TAMMY V. on

Rating:

Had a smart ass attitude about mistake made on paperwork!

Kyler W. on

Rating:

Great place

steve M. on

Rating:

great customer service

Jack D. on

Rating:

Customer did not leave a comment.

Terry K. on

Rating:

Everything was good service...

Jeffery P. on

Rating:

Customer did not leave a comment.

Chelsea P. on

Rating:

I had to call Uhual about extending the time on it, bc I was supposed to have it for 24 hours and the customer service rep was very rude.

Breanna A. on

Rating:

Advise your customers of the beneficial financial way for them. They are moving spending thousands of dollars to do such and use your company to get that last stresser done. The last thing we need is to feel like our bank account just got raped and can't do a damn thing about it because it's too late in something WE NEVER EVEN KNEW ABOUT

henry C. on

Rating:

I have known the owner for years ,very good.

Jonathan K. on

Rating:

Customer did not leave a comment.

John S. on

Rating:

Customer did not leave a comment.

Richard B. on

Rating:

The person who helped me was excellent. Very friendly and very helpful.

Leslie D. on

Rating:

Great customer service!

Joshua S. on

Rating:

Customer did not leave a comment.

Kevin T. on

Rating:

Customer did not leave a comment.

Walter G. on

Rating:

Friendly, helpful folks. They can help you with all your moving & Automotive needs. Thanks for all you do.

Kevin T. on

Rating:

Customer did not leave a comment.

Allison M. on

Rating:

The truck was really beat up, I was very worried we would get charged for that. The receiving truck process was tedious and I had no idea what was going on because I waited 15 min for someone to verify the additional number I provided. No instruction on return, I guessed and hoped it was right. The truck we ordered was not available and had to get a much larger harder to drive truck. The truck had an OVERWHELMING cigarette smoke smell.

George W. on

Rating:

A quick easy experience. Being familiar with White House Garage I expected nothing less than amazing and received nothing less. A great place to do business. Everyone is always ready to help and a very trustworthy solace of business. Thanks White House Garage. George Whitehead

Kordel S. on

Rating:

Customer did not leave a comment.