Customer Reviews for Whitney 19 Self-Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Whitney 19 Self-Storage

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Mohammed M. on

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Location is great, the staff is awesome, the problem is with Uhaul and their cheap share application that we have to use to check out outside the business hours, it is not working.

Melvin L. on

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James M. on

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Soraya C. on

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excellent service

paul D. on

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Frank F. on

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Tetyana M. on

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Mark P. on

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Very friendly and knowledgeable staff. I'd go out of my way to rent from this location again. And I like the fact that they hire a lot of veterans!

Linda C. on

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Elton M. on

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Bruce J. on

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Jacek P. on

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Michael M. on

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The online check from out for after hours that was required by U Haul is not used friendly. It took me longer to do that so I could avoid the 20 dollar fine you impose than to pick up the van. I feel sorry for non tech savvy users who probably give up and just let you steal their 20 bucks. That's not the fault of Whitney Storage, who had great customer service. I would recommend them.

alan J. on

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American Movers, moving helpers, were a let down, they double booked us, couldn't make it on time, in the end I found something else. So that's Pinellas Country, Fl, UHaul were on point as usual

Jason V. on

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Thomas S. on

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Peter M. on

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Your employee HELEN, handled my rental, she was extremely professional, knowledgeable and efficient throughout the rental process. She is an asset to your company. Pete Musante # 727-430-8475

Monique W. on

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Great services third time using uhaul and movers this week great service all around.

Jessie C. on

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The mgr was very helpful and friendly - went above and beyond to help us find what we needed

Julius B. on

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Erica C. on

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Continue to have good customer service..

Edward P. on

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Very professional and helpful

Kevin K. on

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Everything was great... my second time renting here.

Glenn D. on

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Dathan J. on

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Lawrence D. on

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Shakeel A. on

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I cannot find my contract on my app after I rent the truck. The person who book my order have very low patience. She was getting upset since I was trying to find my contract on my app. I figured it might take time for app to update. Droping time I could not check out online and customer service person was keep repeating I need to check online to avoid additional charges ! I have to told her few times that I cannot check in.Finally she told me she will make a note so I am not charged 20 dollars extra. It was not a smooth transition !

Shayne E. on

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Danny W. on

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Very convenient to our end location and the staff were very friendly and knowledgeable about what we needed to do to return the equipment.

Cory S. on

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Thomas M. on

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Mark B. on

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David C. on

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Sharon G. on

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Sonia R. on

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The whole rental process was flawless. Great service!

Joshua A. on

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Daryll A. on

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Spacious and easy access. Secure with good lighting.

Gail Ann M. on

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This is the 3rd time I have used Whitney storage. As in the past, Helen and Mike were professional and knowledgeable. The site is ultra clean,well maintained, and fully secure. The monthly fee

honey b. on

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The staff was helpful and quick

Karrie S. on

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It was an amazing experience with the people at Whitney! They were more helpful than I could have possibly hoped and went over and above my expectations. I'd write more if I could. Thanks guys!

William D. on

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Clean facility, easy to access and priced well.

Jason M. on

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Ok

Kelly C. on

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Helen is the absolute best!!!!!!

MARC W. on

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Everything went smoothly. I have used this facility before without any problems.

stephanie s. on

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Its a nice place and the people are nice

Thomas B. on

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I did not use this storage facility due to not participating in the first month free rental of storage. I moved from Illinois to florida and every cent counts.

BENNY A. on

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Very satisfied with the staff and competitively priced. Looking forward to using again.

Richard B. on

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Very helpful

Lawence F. on

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Lisa B. on

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I was unable to use the storage facility as it was too small for me needs

Kimberly M. on

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I can honestly only tell you the hours on the internet are not the actually hours of operation ( someone on site) I tried to move in on a Sunday at 3 only to find out they leave at noon. Went to PubS

beth p. on

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A great facility. Everyone was very friendly and very helpful the storage unit was very clean

MONIKA K. on

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Kept complaining about the rodent problem, was always told it was being taken care of. Got air conditioned unit to keep my grandma furniture safe. Several boxes were ruined and the couches had holes!

Delmer P. on

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Very pleasant storage.

Rory T. on

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My wife and I have use your facility over the years on several occasions and would do so again without hesitation.

PAUL T. on

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Very clean facility, easily accessed and would definitely use again.

SHERI S. on

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The manager, Mike was very helpful.

MITCHELL Z. on

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great place will use it again

DALE M. on

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TOOK VERY LITTLE TIME TO GET SET UP THE DEAL. I WILL RECOM WITNEY 19 SELF STORAGE FOR THERE GREAT SERVICE.

Christopher K. on

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Everyone there was extremely friendly and accommodating. I would highly recommend Whitney 19 for your storage needs. I usually do not recommend many places I have used but they are an exception

LEE C. on

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Everything was great

Michelle D. on

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Did not get the unit

Leonila S. on

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The space was clean a ready for me and allow me to access storage with no problem. Thank you for your help Helen and Michael... Regards, Dave S./ leonilas S.

Christopher K. on

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Everyone I dealtwith is absolutely great, very helpful, friendly and welcoming. Storage units are great, secure, climate controlled. Wuld highly reccomend,

ANTHONY H. on

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The Manager there is a total jerk, I don’t know who he thinks he is our what kind of people he is used to dealing with but his people skills and ability to talk to customers is why I moved

John S. on

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They went above and beyond. I forgot my keys at the hotel to the car that I towed, one of the facility employees took me to get them to prevent me having to take truck.

MARLON S. on

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Excellent staff and location. Clean facility

ANTONIO A. on

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I just want to say the staff mike and Hellen are awespme. They are always willing to help and profesional.

TIMOTHY S. on

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Very satisfied with this facility. I rented 2 large units to temporarily hold all my house possessions while we moved from 1 house to another.

Willy C. on

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Friendly staff, clean facilities

HARVEY S. on

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Very nice. Reasonably priced. Safe. We still have one and will have for a while. Thank ypu. Harvey Pete Steele

Audrye A. on

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Unit was clean, building was easy to maneuver through, seems very secure.

YASHEKA L. on

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It was good