Customer Reviews for Wild Child Cycles
(U-Haul Neighborhood Dealer)

127 reviews

3194 E Hwy 199   Springtown, TX 76082

(817) 381-1137

Location Hours

  • Mon: Closed
  • Tue-Fri: 9 am - 6 pm
  • Sat: 9 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(817) 381-1137

3194 E Hwy 199
Springtown, TX 76082

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue-Fri: 9 am - 6 pm
  • Sat: 9 am - 5 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

It was a pleasant experience to rent from this location.

RODNEY B. 
Rating:
5.0

I don't know if anything that would have improved my experience. The woman who took my call and delivered the truck and moving supplies was so kind and courteous. Everything was ready to go even though I arrived an hour earlier than planned. She called to check on us and make sure everything was in order and equipment was what we needed. Service was excellent. Location was perfect. Will definitely use this location again!!!

Jerry W. 
Rating:
5.0

Nothing, they were super friendly, helpful, and awesome.

KORY L. 
Rating:
5.0

Customer did not leave a comment.

HAROLD F. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY D. 
Rating:
5.0

Customer did not leave a comment.

ALLYSON N. 
Rating:
5.0

Very helpful and friendly, great experience!

MATTHEW L. 
Rating:
5.0

A+ customer service at every step.

CECILIA A. 
Rating:
5.0

Just dropped off but excellent customer service.

DENISE S. 
Rating:
5.0

Chris and Cindy went above and beyond to meet my needs... They truly represent the definition of service to others

ROCKY L. 
Rating:
5.0

the people at the drop off location were there after hours when i dropped off the truck, they did not hesitate to come out and help me, they were nice people and i would deal with them again just not a U-Haul transaction

ERVIN O. 
Rating:
5.0

Excellent experience, positive in all ways would rent from them again.

LENORA F. 
Rating:
5.0

Customer did not leave a comment.

ERIK P. 
Rating:
5.0

Very friendly staff and very helpful.

Billy R. 
Rating:
5.0

The employees were full service from start to finish and I'll be happy to return and rent equipment from them again.

DANIEL W. 
Rating:
5.0

Customer did not leave a comment.

DEBRA G. 
Rating:
5.0

Customer service was awesome.

GLEN L. 
Rating:
5.0

Great people to deal with!!!

TAMMY J. 
Rating:
5.0

Came immediately out and helped me. I reversed the trailer up and it was a little crooked, said don't worry; he will fix it.

JEFFERY C. 
Rating:
5.0

Customer did not leave a comment.

ARIEL G. 
Rating:
5.0

Cindy is the best !

DAVID D. 
Rating:
5.0

Very helpful great service friendly staff

CHARLES P. 
Rating:
5.0

I was not expecting there to be a U-Haul office set up at "Wild Child Cycles," but the service was very good and the equipment was perfect.

JAMES C. 
Rating:
5.0

Very nice people to work with. Will purchase from them directly next time. I dropped of a 26ft truck overnight with a trailer and the next day it was dealt with perfection. No hassle worry free. Cannot complain.. find find Thank you!

TYLER C. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY F. 
Rating:
5.0

Service was great. Hard to improve.

TROY G. 
Rating:
5.0

Very good experience with renting my truck! Staff was really friendly & helpful, & answered all my questions. The truck operated flawlessly, was very easy to load, & kept all of our goods secure. AND, the capacity was somehow just perfect for our load---fully loaded, but not overloaded!! Made moving our furnishings a big relief, not a dread!

JAMES A. 
Rating:
5.0

Very friendly and helpful. Thank you for making it easy!!!

RICARDO V. 
Rating:
5.0

Customer did not leave a comment.

CARL F. 
Rating:
5.0

I would say nothing needs improvement ..the staff was fast friendly and courteous ....they had me hooked up and on my way in no time....also drop off was a breeze...would definitely rent from there again..

MARC V. 
Rating:
5.0

Nothing! Customer Service was amazing! They made the rental process very easy. I would definitely do more business with them.

JANE W. 
Rating:
5.0

Honestly they were great! They went above and beyond to make sure all of our needs were met.

MAKAYLA S. 
Rating:
5.0

Very nice facility and very friendly staff. Great experience.

KEVIN B. 
Rating:
5.0

The nicest people ever.

GRAY H. 
Rating:
5.0

I can't think of a single thing that this location could improve on. Excellent customer service! The lady there is so knowledgeable and made the entire process easy.

MARIA D. 
Rating:
5.0

Customer did not leave a comment.

CANDACE W. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN B. 
Rating:
5.0

Customer did not leave a comment.

JAMIE M. 
Rating:
5.0

Excellent service. Will recommend to friends & family.

HERIBERTO ZAVALA F. 
Rating:
5.0

A very nice experience People were very friendly and it didn't take long at all for rental Helped with every aspect of the rental process And would definitely promote this Rental facility to all

ROBERT W. 
Rating:
5.0

Customer did not leave a comment.

KEITH C. 
Rating:
4.0

Customer did not leave a comment.

ROBERT E. 
Rating:
5.0

They started checking the truck in before I even put the truck in park. Super nice and very helpful.

Charles B. 
Rating:
5.0

Customer did not leave a comment.

Howard S. 
Rating:
5.0

Cindy is Awesome couldn't ask for a better representative.

CHRISTOPHER S. 
Rating:
5.0

Customer did not leave a comment.

Phillip G. 
Rating:
5.0

Customer service was SUPER!! Lady was amazing and helped me out in a bind

SHARON H. 
Rating:
5.0

Nice representative for U Haul and friendly people. Lot was excellent to get in and out of the establishment.

ROLANDO B. 
Rating:
5.0

Nothing, everything was great.

DARCY LINN H. 
Rating:
5.0

Customer did not leave a comment.

GREGORY B. 
Rating:
5.0

Very friendly and knowleable!

Gloria W. 
Rating:
5.0

Cindy was great

RICARDO A. 
Rating:
5.0

Customer did not leave a comment.

ADAM WAYLAND G. 
Rating:
5.0

They are always so courteous

Roger H. 
Rating:
5.0

It was an awesome experience! Folks are friendly and helpful in every area. Definitely will go back if I need to rent something.

Kurt B. 
Rating:
5.0

Cindy went above and beyond to take care of an issue that arose. Very pleased with her efforts.

RODNEY K. 
Rating:
5.0

Customer did not leave a comment.

BILLY B. 
Rating:
5.0

Nothing this has been one of stress free experiences that I have ever had. The staff at this location is very knowledgeable and help us tremendously during our rental.

MARCO G. 
Rating:
5.0

Great group to work with Cindy was an excellent representative for U-Haul

WILLIAM M. 
Rating:
5.0

Customer did not leave a comment.

CYNTHIA Y. 
Rating:
5.0

Customer did not leave a comment.

Heather R. 
Rating:
5.0

Customer did not leave a comment.

JESSICA H. 
Rating:
5.0

Customer did not leave a comment.

Eric P. 
Rating:
5.0

Very friendly. Excellent customer service

Gary W. 
Rating:
5.0

Customer did not leave a comment.

JAMES D. 
Rating:
5.0

Friendly accommodating service. Convenient location with ample room to get in and out with trailers. Highly recommend

STEVEN A. 
Rating:
5.0

Total attention as soon as I arrive to pick up trailer. Super helpful. Nicest people you would ever want to meet.

MICHAEL J. 
Rating:
3.0

You charged me for gas i already put gas in it befor i returned it

joyce P. 
Rating:
5.0

Customer did not leave a comment.

CRAIG M. 
Rating:
5.0

Customer did not leave a comment.

Bill E. 
Rating:
5.0

Customer did not leave a comment.

GARY H. 
Rating:
5.0

Customer did not leave a comment.

Jason M. 
Rating:
5.0

Absolutely one of the best customer service I've ever received from a Uhaul dealer...

Phillip E. 
Rating:
5.0

Customer did not leave a comment.

PAMELA J. 
Rating:
5.0

Excellent customer service went above and beyond to help us out after another uhaul dealership had over booked and gave our confirmed rental to someone else. We were in a real jam bc it was a busy rental weekend so many thanks for taking the time to resolve our problem caused by another dealership!!

Lisa S. 
Rating:
5.0

Employee was very friendly and was available for our late night drop off.

John F. 
Rating:
5.0

I never received an emailed receipt.

COLTER C. 
Rating:
5.0

Customer did not leave a comment.

Mark R. 
Rating:
5.0

Great experience. Friendly and very helpful service. No improvements come to mind.

Howard S. 
Rating:
5.0

No improvements needed! Top notch customer service by Cindy. I would definitely rent in the future with Wild Child Cycles. Easy and quick in and out. We were 30 minutes late on returning the truck, Cindy was still there at 6:30pm to get us checked in and taken care of. Thanks to Uhaul.com on selecting this convenient location.

Greg W. 
Rating:
5.0

Customer did not leave a comment.

DAVID P. 
Rating:
5.0

Everything went as smooth as can be, thanks!

James M. 
Rating:
5.0

Excellent customer service! Highly recommend!!

Tonya P. 
Rating:
5.0

Wild Child Cycles made it very easy to rent a motorcycle trailer. Hook up was a breeze as everything was arranged in their parking lot in a very accessible fashion. Checking out was quick and drop off was just as painless. I would recommend this location to anyone in my area for the great customer service experience and ease of rental from Wild Child Cycles.

ROBERT V. 
Rating:
5.0

Customer did not leave a comment.

GUY M. 
Rating:
5.0

Customer did not leave a comment.

Angel R. 
Rating:
5.0

Nothing great service

Gary S. 
Rating:
5.0

The rental was clean but the maintenance needs MUCH IMPROVEMENT

SHARON P. 
Rating:
5.0

Cindy and Chris did a great job making sure we were happy with our trailer rental. She worked with us from the time we picked up to dropping it off with them. I would use them again in a heartbeat.

TINA S. 
Rating:
5.0

Great customer service!

Theresa R. 
Rating:
5.0

Customer did not leave a comment.

KENNETH H. 
Rating:
5.0

Customer did not leave a comment.

KENNETH H. 
Rating:
5.0

Customer did not leave a comment.

KENNETH H. 
Rating:
5.0

Customer did not leave a comment.

SANTANA K. 
Rating:
5.0

Cindy was very professional and she felt like family. I will always use them for my future needs. Would recommend to everyone.

CLAYTON B. 
Rating:
5.0

Went out of their way to accommodate my schedule! Friendly great place to do business!

JOSEPH G. 
Rating:
5.0

Customer did not leave a comment.

Sharon M. 
Rating:
5.0

Customer did not leave a comment.

RICHARD B. 
Rating:
5.0

These people went out of their way to help me , this is without a doubt the easiest rental I have ever experienced with WildChild , I have already recommended them to several people, I would and will drive out of my way to rent my next uhaul from WildChild

RICHARD K. 
Rating:
5.0

The staff was friendly and provided great customer service.

ELIZABETH P. 
No reviews have been submitted for this location.

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