Customer Reviews for Willow Street Self Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Willow Street Self Storage LLC

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Paul S. on

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Hard to find dropoff location, GPS does not bring you to the correct location, dropoff is around the back side of the building on Willow st. not on Sargent St.

Collen C. on

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Customer did not leave a comment.

Jeff L. on

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Ed and Rachael are excellent at their job, their customer service skills are outstanding!!!!! I hope management appreciates what great employees they have and the work they do!!!!! Jeffrey M Low 978-876-4632

sandra B. on

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Tom M. on

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Excellent service; perfect equipment.

Richard S. on

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Janet M. on

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You can not improve anything for the next customer. I have already recommended this pick up site to anyone that i have talked to since renting from themlast weekend. We have rented from uhaul on this day for i think the past 4 years and never had the quality of service , ease of reserving and Ed at the desk was the BEST. It was TRULY a pleasure doing business with him !

elizabeth D. on

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Hugh P. on

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The location is a bit spread out and took a bit to find voyage the office and spot where the truck was. Maybe better directions or clearer signage would help. The employee there was Great! So respectful and easy to work with.

Morgan P. on

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Michele C. on

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Deborah F. on

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Excellent customer service , worked around my schedule .... I would highly recommend this location

Dominic D. on

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David P. on

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All went smoothly. I'm not sure there'd be anything upon which to improve.

lesley H. on

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Christos S. on

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juris S. on

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Phil M. on

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It was a great experience! Thank you!

Thomas D. on

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Overview of the return policy. Mobile process.