Customer Reviews for Willy's Bikes

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Willy's Bikes

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Jose A. on

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Customer did not leave a comment.

chritine p. on

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Since this location is in a strip mall, it would be very helpful to have a large sign or flag showing where to find your shop that can easily been seen from the street. Otherwise, customer service was excellent.

Joe H. on

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Great ,friendly professional service. We will use their service in the future! ????

Joe H. on

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Great ,friendly professional service. We will use their service in the future! ????

RUDY S. on

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LATISHA B. on

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OSMAN G. on

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Willys' is really a great place to rent. No complications and great customer service. The best.

shilo k. on

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This location was great. Extremely nice and helpful. Very cheery place.

Gareth T. on

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The entire process was bad.It took me two hours before I had a working vehicle due to MULTIPLE problems. In the end I had to drive a faulty vehicle 20 minutes on the freeway to another location, all the while a warning light was sounding on the dashboard.Then I couldn't drop it off properly afterwards because the key was too big for the drop box.On top of it all I was promised account credit by Scott at 213-805-1201 multiple times, and GUESS WHAT, I didn't get this credit.I'm a Penske man now & I'm telling all my friends and social media followers to do the same.

Steve C. on

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Very friendly and quick.

Steve B. on

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Great place & great service...fast & helpful.

Dolly A. on

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I felt I was not fully informed when extending the rental as to how much it would actually ultimately cost me in the end. I've never paid so much for a uhaul rental before in my entire life, and I have moved many many times using uhaul. I will probably look elsewhere in future.

STEVE B. on

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Great place with Willy & crew and great inventory. Thanks!

AL G. on

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Had to go to 3 locations to get unit... Trailer lights were out on both units... Not happy!

William M. on

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elias f. on

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Very good service

Edgar M. on

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Highly recommend Willy's Bike for your uhaul rental, The owner is very friendly and helpful!

Maria J. on

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karyn r. on

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Sojean P. on

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Diana M. on

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Joey D. on

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Very friendly plesant staff and environment

John S. on

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Willy was AMAZING! Check in and check out was so FAST and efficient. I am telling all my friends about his location and his professionalism. It was a great impression of U-Haul. This was my first time using U-Haul and it was so amazing that I am telling EVERYONE I know about it.

Dennis R. on

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A sign on Foothill Bl to find the location easier.

Henry H. on

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Tal A. on

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Steven M. on

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Very fast service

LUIS D. on

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TEWODROS T. on

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You guys are excellent.

Clarissa J. on

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Jon T. on

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Proprietor was friendly, helpful, professional, and efficient. A great U-Haul rental location!

lynda h. on

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No one said they would be closed during the day and we had to waste time and come back.

Humberto R. on

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The customer service was fantastic. All was explained clearly and with a pleasant attitude that makes want to use their services again.

John A. on

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I hooked up The trailer on my own in daylight ........ realize later it didn't have any lights. Brake light and blinker's and flashers work fine but no lights around the trailer and we traveled at night so I turned back around and dropped off trailer at my house . We called it in to the U-Haul customer service line to explain the situation

NORMA E. on

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They are verry nice people and verry friendly

Paul E. on

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Shirley A. on

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Advertise your correct rates. The vans are not 19.99 a day they are 85.00 a day and I was not happy when i picked up my truck. This was wrong and false advertising.

Manuel E. on

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Amazing place and Amazing Service!!!

jaorel s. on

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This location was a great representation of uhaul. I wish all were this way

Richard P. on

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juan a. on

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Buen servicio, muy amable el señor q me atendio,