Customer Reviews for Winchesters Towing & Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Winchesters Towing & Repair

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Lauren M. on

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"Guaranteed" pick up time was 1, location employee didn't show up until 1:15pm. Ordered a Dolly and it was left off although I did receive a quick credit for that... thanks to my drop off location though.

Jason G. on

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Very friendly location, will go to them for future needs for sure!

Henry B. on

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Customer did not leave a comment.

Ray S. on

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Good equipment and the personnel were very helpful.

Tabitha W. on

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Very personable staff. Great people. Easy and smooth process. Will be back

Reuben B. on

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James B. on

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We were very pleased with this location. Very fast and very friendly service! Would highly recommend.

Zhenhuan Z. on

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Sharon P. on

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Jessica S. on

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Great experience! My first time renting a U-Haul and it was so easy!

maggie r. on

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Wasn't able to use truck due to it getting stuck. Agent kept all payment.

Brian S. on

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The place was full of cigarette smoke and dirty plates and food.

Dan S. on

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Staff was very friendly. She knew what she was doing and was fair in her process. Perfect interaction with this person. MUCH better interaction than I have had in the past and the truck was MUCH, MUCH better than U-Haul trucks I have rented in the past.

johnny f. on

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Very nice people my truck has always been clean and parked in front ready to go and easy location to find thanks u haul .

Barbara S. on

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I was expecting this to be a difficult process & it could not have been easier. Tabatha was expecting us and had everything ready.

Erwin G. on

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Benjamin H. on

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U-Haul switched my pickup to this location after not having a specific truck size that I needed. Ended up with a bigger truck for no charge, but this location was the definition of sketchy. Didn’t have the dolly I needed but was still charged. Staff are extremely friendly but still had issues with the UHaul system and equipment. No 24/7 truck share which was a pain - good thing I came during business hours because otherwise you’re completely out of luck. This is more of a U-Haul issue than location issue because U-Haul assured me that everything was the same and it was not.

Steph M. on

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David F. on

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I had to travel 10 miles to pick up the truck. Ultimately I was charged for going over my mileage. there is a UHaul office less than 1 mile from my home. I didn't understand why I had to travel so far.

Elijah H. on

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Charles S. on

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Logan W. on

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Tight space to turn out of. Required a lot of backing. Recommend pull through parking.

Angela M. on

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james g. on

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The sign on the door indicated they were open, only to find out they had gone to lunch, even after we called to confirm personnel were on hand to drop the trailer.

David E. on

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Customer service over and above expected service.

Travis C. on

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Know what's going on and how to actually rent out the uhaul equipment and use the computer program that goes along with it. Also they swiped and took money off of my card using the wrong credit card machine and as of yet the money has not been placed back on my card. It's only $41.00 and some change but the transaction should not have happened in the first place. They didn't know how to select the equipment or print the contract or anything. They were nice people but should stick to what they know. Which is ????