Customer Reviews for Winks Convenience Store
(U-Haul Neighborhood Dealer)

42 reviews

8 Weston Dr SW   Calgary, AB T3H5P2

(403) 247-5254

Hours

  • Mon–Sat
    10 am–7 pm
  • Sunday
    10 am–6 pm

Services at this Location:

Contact Us

(403) 247-5254

8 Weston Dr SW
Calgary, AB T3H5P2

Services at this Location:

Hours

  • Mon–Sat
    10 am–7 pm
  • Sunday
    10 am–6 pm
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The location hours. Opening earlier would've allowed some support with a frozen lock or a place to warm up in -18 C weather, but otherwise it was a very good experience once I was able to access the truck. Friendly service. Would definitely use these services again!

Michael R. 
Rating:
5.0

The front brakes on thins unit need to be checked. Steering wheel wobbles/vibrates when brakes are applied.

Sean G. 
Rating:
1.0

WE VISITED ANOTHER U-HAUL LOCATION FOR DROP OFF PRIOR TO THIS ONE AND BOTH NO ONE WAS THERE!!! WE THEN HAD TO DRIVE ACROSS THE WHOLE CITY TO THIS LOCATION WHICH PUT US WAY BEHIND SCHEDULE!! AND THEN U-HAUL HAS THE AUDACITY TO CHARGE ME $42 FOR BEING LATE!! THATS FUCKIN BULLSHIT IF YOUD HAVE ADVERTISED THAT WE COULD DROP OUR TRUCK THERE THEN AT LEAST HAVE SOMEONE THERE. I DEMAND A REFUND OF THE $42!

Jeremie L. 
Rating:
5.0

Kim from the haul Deerfoot storage was delightful to work with. Such a superb service. She is knowledgeable, helpful, double-checked on us if we need anything else and best of all she has a cheerful attitude. Moving is stressful but upon seeing her, it made my day less stressful

brad M. 
Rating:
5.0

Customer did not leave a comment.

Qing W. 
Rating:
5.0

Truck was ok but not clean. Covered I in mud on the outside. Did not affect my use of the truck.

James M. 
Rating:
2.0

First thing is the app didn't work, (Asked me to take a selfie, and it wouldn't let me). I did have to contact U-haul by phone and the assistant was very helpful. There should be instructions specific to each location. (I.e where to leave the key if you are returning after hours). When i did return the vehicle, i was informed that the fuel amount was not sufficient, even though i showed a picture of the fuel gage when i picked up the vehicle and also when i returned it. Again, i was not able to verify the fuel amount as the app didn't work. It would be better if you had to fill the tank all the way instead of trying to estimate where the gage should be. I will consider other options when i need a moving vehicle.

Sibu J. 
Rating:
5.0

Customer did not leave a comment.

Qing W. 
Rating:
3.0

The truck has to be started with 2 tries and the check engine light stayed on. Vendor said to drive it that way.

Jocelyn W. 
Rating:
4.0

Customer did not leave a comment.

Yaser G. 
Rating:
3.0

Did self-checkout/return. There was no drop box for the key

Kaloni M. 
Rating:
4.0

I would recommend the location but not the nit that I got. The convenience store owner was awesome but the unit was mechanically deficient.

Clive L. 
Rating:
2.0

I brought the truck in 10 minutes late and I was charged for an entire extra day.

Bryan S. 
Rating:
4.0

Service was good but slow. Only opening at 10am wastes a few hours of the day.

William M. 
Rating:
5.0

Customer did not leave a comment.

MAZEN E. 
Rating:
5.0

The lady that helped us was amazing props to her. Only thing is the Uhal process itself. I think the app and the start up process could be improved / streamlined

Aidan P. 
Rating:
5.0

Customer did not leave a comment.

Terry T. 
Rating:
2.0

Customer did not leave a comment.

Luay A. 
Rating:
4.0

The service at the store was exceptional. U-haul's system, however, seems to have plenty of margin for improvement. I tried to rent a 15-footer (standard) truck 2 weeks earlier and it was not possible.I settled for 10-footer, but when we arrived in the store, there was a 15-footer parked and locked. It was not available in the system.

Agustin A. 
Rating:
5.0

Customer did not leave a comment.

MCFADYEN W. 
Rating:
5.0

Sadly, the unit had no covers, blankets and I used my own. Great location and service.

robert S. 
Rating:
5.0

Customer did not leave a comment.

zaina H. 
Rating:
5.0

Take locations that are no longer open off the website

PETER H. 
Rating:
3.0

I did everything on line and the location still tried to redo all the work. A quick key grab and drop took 15 minutes each time after doing it all online. No point in using the online tool.

Jeffrey B. 
Rating:
5.0

Best service and very friendly!! Highly recommended!!

Charlie C. 
Rating:
5.0

Ensure the previous customer's items are cleaned out of the cab (rental papers, masks). Overall it was a great rental with 10/10 customer service.

vaierie W. 
Rating:
5.0

Customer did not leave a comment.

Steven H. 
Rating:
5.0

Customer did not leave a comment.

Anatolii O. 
Rating:
4.0

Customer did not leave a comment.

Bruce F. 
Rating:
5.0

Super friendly & helpful staff. Truck was very clean! This will be my first choice if I need to rent another moving truck.

Glen M. 
Rating:
5.0

Customer did not leave a comment.

Clayton W. 
Rating:
5.0

Everything was perfect! I can't think how you could improve any of my past three rentals. The rental person was great and she should be commended.

Douglas F. 
Rating:
5.0

Customer did not leave a comment.

Ali H. 
Rating:
3.0

The only complaint I have is that I booked it for Thurs 6pm to Fri 6pm and when I got there to pick it up he told me I needed to have it back by 10pm that night, that is was booked for someone else for the next day. I told him I booked it for 24 hours and that the people helping me load weren't even coming until the next morning. At that point he should have just realized they made a booking error and dealt with it after I left, he argued with me about it too much. In the end he said I could have it for the 24 hours but it should have gone smoother than it did.

Jacqueline L. 
Rating:
5.0

Friendly, competent and expeditious service

Douglas F. 
Rating:
5.0

I think starting with a full gas tank would be good although there was much more than enough gas for my trip.

wayne daniel P. 
Rating:
3.0

Truck surged and gear up when at idle. Truck box not clean.(not cab) location had vehicles not prepared for inspection nor walk around was done

Alexander W. 
Rating:
5.0

Everything was excellent, on time, very helpful, they even offered a hand to move! Amazing service overall!!

Sergio L. 
Rating:
4.0

Customer did not leave a comment.

ANDREW T. 
Rating:
5.0

Excellent service, fast, reliable, and easy. Mr. James, the young man who attended me, was remarkable. Thank you The couple helpers assigned were excellent as well, Mr. Alex and Chris. They were respectful, careful, and made a clean job. Thank you once again

Magaly C. 
Rating:
2.0

Check in process was horrible. App did not work on Android. Had to wait on hold twice for over 30 min each time. Fix the app it's terrible

Larry G. 
Rating:
5.0

Excellent service

Ali S. 
No reviews have been submitted for this location.

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