Customer Reviews for Winter Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Winter Mini Storage

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RICKY C. on

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Daniel D. on

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Ralph A. on

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Not a bad experience. Lady was nice. Turned out they only gave us half of the blankets we ordered but was not a problem because we didn't need them. We did get credit when we dropped truck off. The truck did work well except no cruise control . I say this with reservation but I'm not a 100% sure that the truck was checked over before giving it to us but we had no issues so all is well.

Edward K. on

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Harold K. on

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Keep selecting employees who are truly interested in serving others! ??????

Marisa T. on

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We paid cash and we had to call customer service bc the 100 refund for the deposit hold was never processed to be sent back to us. Totally unacceptable.

Robert T. on

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Glen M. on

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George K. on

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Russell K. on

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Jonathan L. on

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Would only recommend that the dog that barks so much… What would be removed from the business location so that people could understand what the owner was saying on a more easier basis

Paul E. on

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No Instructions from the clerk on how to do online and return check in. Not pleasant when asked for help. Very disappointed.

Sylvia D. on

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I asked for a Uhaul in Radford, VA with a couple of weeks of advance notice. The day before pickup I was advised the truck would be in Roanoke about 45 miles away.

Bonnie D. on

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Man was very rude and non helpful with billing

Kelly B. on

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On your invoice, there was a charge that said purchase, which was confusing because I didn’t purchase anything. It was actually the tax and environmental fee. I feel that this should state clearly what that charge is to avoid future confusion.

Kelly B. on

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Gino L. on

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Courtesy email/call/text if equipment and/or pick-up location has changed. The customer service representative that helped me revised this contract was patient, very professional and extremely understanding. Without his help I would not have been able to get a truck.

Larry J. on

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Everything was perfect. The gentleman there was extremely nice and helpful.

James W. on

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Micheal S. on

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Excellent equipment and excellent service!!!!

Lisa H. on

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This particular vehicle was not cleaned. Loads of dog hair in the passenger seat and surround area. Very disappointed. Had to use something to cover seats because we needed the vehicle.

rick B. on

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Customer did not leave a comment.