Customer Reviews for Winters Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Winters Storage

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joyce T. on

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Hector R. on

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Mark A. on

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No follow up at all from location after drop off.

James R. on

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Shane C. on

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a flawless drop off

Wayne M. on

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henry D. on

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John R. on

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ricky B. on

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Nothing in my opinion, staff was friendly and service was excellent. I would recommend them to others.

Tommy H. on

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Larry L. on

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When you make a reservation 2 months in advance to prepare for a college student move date, it is not a good business practice to call the customer one day ahead of the pickup time to advise them there is no trailer available. Why have a reservation system?

Frank S. on

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Good Experience

Cassandra H. on

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Christopher M. on

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Ronnie L. W. on

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Driver’s side front axle tire had no visible tread. Completely bald others were normal

Myca K. on

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Shontrell W. on

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PAUL V. on

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The u-haul rep. ( Ed ) was extremely polite and professional.

Tyriek T. on

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mary S. on

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This location needs new equipment and not givin the POS'S cause they in a small town. Employees were nice its the damn equipment. Don't use until they get new equipment!!!!!!!!

Doreen S. on

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Gale S. on

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It would be great if they had a $19.95 vehicle to rent!!!! GaleSanford

Brent B. on

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Brent B. on

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darryl S. on

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Amy B. on

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Robert A. on

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Nothing at all very professional

George T. on

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Mark M. on

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Michael C. on

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Treadwell D. on

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This location was great, but your uhaul.com website was very hard to work with, both for me when I made the reservation and for the person at Winters Storage. This was not the Winters' person's fault, it was the website.

VASSIE M. on

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Susan C. on

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Due to the problems I had I was given a $50 credit so my charges should had been $9.35 instead of $59.35. Please credit my card back the $50. Thank u.

DOUGLAS M. on

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The older lady working there couldn't have assisted at all if I had needed it. I was basically told to just back over near the fence and drop it off..

Jeanette D. on

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It is pleasant to have people greet you when you enter. it may seem trivial. thanks you ladies

Rebecca C. on

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Teresa H. on

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None that I can think of.

Fred Y. on

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LINDA S. on

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Brenda was great I will use them anything

Johnny T. on

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Donald H. on

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Will be my local uhaul choice.

Timothy P. on

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Store hours indicated they open at 8:30 a.m. Had to wait 15 minutes before someone opened the business.

Danelle H. on

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Daniel B. on

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Upon picking up our rental truck we were told we had until 5pm to drop the truck off due to bad weather on Sunday, causing delays in packing and driving. When we dropped off the truck we were told it was supposed to be back by 10:50 am and were charged for an extra day. I am very disappointed with this whole issue and we will not be using uhaul nor recommending them in the future.

Edward C. on

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Graham S. on

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JAMES R. on

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Mary D. on

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Prices are ridiculous, Price for the truck was cheap, but then you all the outrageous other fees, $14.00 insurance,$10.00 for a dolly that supposed to come with truck. Had to replace gas in the truck, if you put $50.00, it will still be on a 1/4 of a tank. All together I paid $147.00 for a truck was $29.95 a day and I only kept it a day...: ((((((((

Michael T. on

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Marcia T. on

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LAKEISHA M. on

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Bradley M. on

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Bradley M. on

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Limited selection but everything was clean and ready to go. Staff was very good and I would definitely use this location again.

william W. on

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The computer program had problems accepting my credit card and the associate had to keep scanning it numerous times and go back into the program. This was not the associate's fault, but the program itself.

Jimmy W. on

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James C. on

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Jefferey P. on

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WONDERFUL PERSON VERY HELPFUL. I WILL DEFINITELY COME BACK OR RECOMMEND THIS LOCATION

Michael R. on

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Douglas P. on

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Nothing. It was exactly what I needed.

Stephen D. on

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Herman H. on

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My experience was good.

Douglas W. on

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no problems with pick up, use, or return

Richard M. on

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jackie N. on

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