Customer Reviews for Wise Moving Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Wise Moving Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

kevin B.
Rating:

Customer did not leave a comment.

Robert S.
Rating:

Customer did not leave a comment.

AUGUST B.
Rating:

Customer did not leave a comment.

Behnam S.
Rating:

They are nice and fast Thanks

BRIAN L.
Rating:

Customer did not leave a comment.

judge L.
Rating:

Ensure people don't park in the no parking area, so that you don't run into some fucking idiot.

Robert N.
Rating:

I wanted to get a truck near my house in Raymore, MO. But at end of pre pick up it sent me 10 miles away. Told me I had to get on the internet with my phone to get lock box #. I'm sorry but I do not use internet on phones. there are a lot of us around. Will probably never use U-HAUL ever again.

Cindy M.
Rating:

when I picked up trailer i was told to return Saturday by 4:45 and we returned it by 10:45 and was charged for another day. I feel that it would only be right to be refunded for this misinformation.

Karen D.
Rating:

Great customer service!

natalie P.
Rating:

Great Customer Service and Communication.

Lori O.
Rating:

The 2006 truck was in poor repair and had 196k miles on it. It took 30 minutes of driving for it to break down. The headlights were as dim as flashlights. The taillights didn't work. This vehicle should never have been rented out, much less to someone anticipating a 100 mile trip. It was very poor discretion.

cathrine W.
Rating:

truck interior was dirty

Bruce N.
Rating:

The man working there was very nice and helpful. The lot was well located and well stocked. The passenger side mirror of the truck was so frozen over it was a danger to drive (ice scraper wouldn't cut through it). The inside area of the truck/cup holder area was disgusting. The truck seemed well-maintained and was reliable. I would rent from here again.

Karen M.
Rating:

Customer did not leave a comment.

james H.
Rating:

Customer did not leave a comment.

Sara J.
Rating:

My only issue was that van was so uncomfortably bouncy on the ride! You can feel every single bump in the road! The UHaul location was ok and the guy who helped me was very nice!

Franklin Y.
Rating:

Customer did not leave a comment.

Sven F.
Rating:

Customer did not leave a comment.

steve A.
Rating:

Customer did not leave a comment.

WALTER C.
Rating:

Customer did not leave a comment.

DANNY R.
Rating:

Customer did not leave a comment.

Alberto M.
Rating:

Fast and friendly people

Cody F.
Rating:

Customer did not leave a comment.

Gordon G.
Rating:

Every thing went smoothly. Good experience.

Erin R.
Rating:

The staff is very knowledgeable and helpful. They had all the equipment and supplies we needed. (My only wish would be for more parking space.) Awesome service though! I will definitely go to this location again.

brenda M.
Rating:

Well I don't know if I charge correctly I had truck 4 hours returned with more gas. Charge 78$ and some change. I don't think that's correct ?

John S.
Rating:

Customer did not leave a comment.

Eugene C.
Rating:

Customer did not leave a comment.

Jeffrey H.
Rating:

Customer did not leave a comment.

Michael C.
Rating:

Always great service here!!

chuck P.
Rating:

Easy drop off.

Chad M.
Rating:

Customer did not leave a comment.

Mike C.
Rating:

Customer did not leave a comment.

BRUCE W.
Rating:

Customer did not leave a comment.

lisa P.
Rating:

Well, nobody was wearing a mask so I got very nervous. There were no signs up asking people to follow the county guidelines of social distancing and mask wearing. Also they smoked inside the building so the it was even harder to breathe. i asked if the vehicle was clean and they said no and they didn't sanitize it between customers. Essentially they didn't comply with any pandemic requirements. It was unsettling. The clerk was very nice to us though and the van was perfect for the move and affordable. The product itself was excellent. If they just followed pandemic protocols I would have rated the experience excellent however now I know if want to do business with UHaul I will have to ask if they follow appropriate health and safety guidelines.

Mark B.
Rating:

Customer did not leave a comment.

Angel M.
Rating:

Tow Dolly did not have left turn signal light, otherwise everything was great including excellent customer service.

carrie C.
Rating:

Service was very fast, friendly and convenient! Best experience i have had renting a UHAUL truck!

Tracy V.
Rating:

Customer did not leave a comment.

jared A.
Rating:

Customer did not leave a comment.

Scott L.
Rating:

Helpful staff. Clean truck

Dean W.
Rating:

All good

David R.
Rating:

Customer did not leave a comment.

Eric K.
Rating:

Customer did not leave a comment.

Mark B.
Rating:

Great service

Ridgley M. | Overall Experience |
Rating:

Everything was great! Our storage unit was in an offsite lot and the customer service rep even took the time to take us over there personally so I appreciated that added assistance. They also provided a lock for the unit free of charge which is an added bonus and very rare. Overall I would highly recommend this storage facility!

TODD S.
Rating:

Customer did not leave a comment.

Allison K.
Rating:

Customer did not leave a comment.

LATONYA T.
Rating:

Customer did not leave a comment.

kyle H.
Rating:

Customer did not leave a comment.

Danny S.
Rating:

Customer did not leave a comment.

barbara H.
Rating:

Customer did not leave a comment.

Amanda H.
Rating:

Get a bigger parking lot.

Connor S.
Rating:

Small parking lot with lots of U-Haul Equipment crammed in it. Somewhat difficult to maneuver in. Was difficult to find a place to leave the trailer and had to move another trailer. Not a good experience for dropping off without personnel to help.

iriciel G.
Rating:

Customer did not leave a comment.

william B.
Rating:

Asked for a 4 wheel furniture dolly, was not provided

mike R.
Rating:

It's a real pleasure doing business here.

RICHARD K.
Rating:

Customer did not leave a comment.

Michael S.
Rating:

Customer did not leave a comment.

Breanna M.
Rating:

Customer did not leave a comment.

Harry G.
Rating:

Customer did not leave a comment.

SHARON M.
Rating:

Customer did not leave a comment.

Logan K. | Overall Experience |
Rating:

Everyone I interacted with was helpful, accommodating and informative.

Jeffrey S.
Rating:

Always great customer service! Will always rent from them when needed!!

CARMEN D.
Rating:

Customer did not leave a comment.

Jacob A.
Rating:

Customer did not leave a comment.

Marsha C.
Rating:

Actually i can not think of anything. It was very fast, easy and convenient . And the service reps that work there were very friendly and nice. And if i had a question they were very helpful.

Thomas L.
Rating:

Customer did not leave a comment.

CHRISTOPHER R.
Rating:

Customer did not leave a comment.

JIM E.
Rating:

A little more friendlier

Keri O.
Rating:

Customer did not leave a comment.

Brad C.
Rating:

Customer did not leave a comment.

suzannie H.
Rating:

Will never use U haul again. They were rude and lied about what I was being charged for. Got another charge after I dropped it off. Using the pandemic to screw people over is wrong.

Felisha K.
Rating:

Customer did not leave a comment.

sandra K.
Rating:

Love the service and I got to drive a UHAUL with only 13,000 miles which was sweet!!

Jon L.
Rating:

Customer did not leave a comment.

Logan H.
Rating:

The best Uhaul rental location, I've traveled and moved across the country and this one has provided my best experiences with their team. They always take good care of me, I won't go anywhere else as long as I live here in town.

Christopher T.
Rating:

Customer did not leave a comment.

Jay D.
Rating:

Customer did not leave a comment.

michael R.
Rating:

Maybe a little walk through to help with instrument panel and mirror adjustments. I should've ask those questions too. For what I was using the truck for, it served the purpose.

Janice B.
Rating:

Faster check-in at the counter.

Drayton R.
Rating:

Customer did not leave a comment.

stephanie B.
Rating:

Customer did not leave a comment.

Michael S.
Rating:

Customer did not leave a comment.

Carson A.
Rating:

Customer did not leave a comment.

Richard B.
Rating:

Customer did not leave a comment.

Betty C.
Rating:

Tony was so easy to work with. Uhaul delivered exactly what they said they would and customer relations couldnr have been better.

paul A.
Rating:

Customer did not leave a comment.

Mike M.
Rating:

Thank you guys for making everything easy peasy on a Sunday. Other than Chiefs loss, it was a perfect day for moving.

donald K.
Rating:

Customer did not leave a comment.

Mary K.
Rating:

Customer did not leave a comment.

Michael O.
Rating:

Customer did not leave a comment.

SHANE D.
Rating:

The uhaul my husband drove was the most uncomfortable ride he has ever experienced the truck shook so bad

Stephen J.
Rating:

Customer did not leave a comment.

JOHN K.
Rating:

there are giant pot holes in their pavement and is very hard on the vehicle and equipment you are renting and towing. They did not tighten down the trailer hitch properly and the trailer flipped up as I stepped in it to load it. the trailer hitch flew up and scratched the back of my car. Check your hitch after you leave to avoid having this issue.

Joseph K.
Rating:

Customer did not leave a comment.

ROBBY P.
Rating:

Exceptional customer service - staff went “above and beyond” to insure we were taken care of quickly and ready to roll with the trailer. We would definitely use this location again!

Carolyn E.
Rating:

Customer did not leave a comment.

Jon L.
Rating:

Overall, good experience. Not sure why I take the time to check in online, only to have to do the same thing once I arrive to pick up the truck.

TOBIAS R.
Rating:

Customer did not leave a comment.

Stuart P.
Rating:

Customer did not leave a comment.

James P.
Rating:

Check in was quick and simple check out was even quicker. Thanks

Stephine N. | Reservation |
Rating:

The storage unit was excellent. Big enough to accommodate all of my belongings. The staff was also polite and provided good customer services.

RICH W. | Overall Experience |
Rating:

Facility was not secure if they were to upgrade with security fencing and gate would help.

David S. | Overall Experience |
Rating:

I was living overseas and the management was very helpful and understanding when my funds were held up. Nice people, good value. I would rent here again!

MICHAEL V. | Overall Experience |
Rating:

The staff is friendly and very helpful.

Timothy S. | Overall Experience |
Rating:

We booked an exterior unit so we could back the moving truck right up to the door. Since the previous person did not vacate, the mgr. upgraded us to a climate controlled interior unit(next best thing)

jocelyn c. | Reservation |
Rating:

This storage space I exactly what we needed! We appreciate all your help!

DAVID B. | Overall Experience |
Rating:

Storage unit was broken into. Need cameras and better lighting.

TIM S. | Reservation |
Rating:

If I don't fill out this review I am charged $6.95. Reviews should be voluntary not monetary.

Michael H. | Reservation |
Rating:

Storage unit was fine. This is my 10th attempt to complete this survey. Keeps saying there is an error on your end. Frustrating!

KATRENA B. | First Impressions |
Rating:

Good

AMBER H. | First Impressions |
Rating:

The service was good. I got the storage needed with no problems!

No reviews have been submitted for this location.

Back
To Top