At least we knew ahead of time that we had to do everything online so we were prepared to do that and it went smoothly.Caleb W.
Customer Reviews for Wolfgang Auto Service South
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Suzanne H.
Super helpful when the mobile check-in wasn't working!Russell C.
Customer did not leave a comment.Austin F.
Customer did not leave a comment.Scot M.
We were very happy with our Uhaul rental experience at Wolfgang Auto South. Brian was very kind and super helpful on our pick-up and return.Madison B.
I'm moving right? I'm renting a U-Haul. Time is very limited and it's kinda a stressful time right? We have all moved before. Well when I show up to pick up the U-Haul I have to sing in and press a button. I was told this through the confirmation process. What I wasn't told has I need to take some photos before this. Not the drivers license because I'm obviously driving. No that makes sense. It's the last part. The passport/manager/lease/ or call someone. Who has their passport picking up a U-Haul? It's packed! In one of scores of boxes. Manager? Well I'm the General Manager. Can you call myself? Your chat bot said no. Also my lease is in an email. Just like having to do a bunch of random hoops online while picking up a uhaul. It's digital like the age we live in. Agent said I couldn't email it. I'd have to drive back home and take pictures of a computer screen. Imagine it's Sunday. A hot and humid day. Moving always sucks right? Your moving for a reason so time is of the essence and you have a timeline and a plan. You booked the U-Haul and the last communication is, "congrats you booked a U-Haul! Pick it up and sign in to complete!" Your tired from packing and ready to get this show on the road. Then sitting there for 1 1/2 hours thinking, "wtf if I was told I needed this before I'd have had it! It's Sunday and everyone I know is sleeping from working night jobs or wouldn't want the insanity of being called by a random U-Haul number." So Im forced to wake up my father with cancer and ask him to answer the phone for a random number. He's very drowsy and misses the call because it comes through as a spam call and the phone auto blocks it. Remember the digital age I talked about earlier? Moral of the story. Please make it clear of this last step. That made moving so very much stressful. Was hoping renting a U-Haul would be an experience from people who know the moving experience.Taylor K.
Customer did not leave a comment.Kelsey H.
Customer did not leave a comment.donna B.
Customer did not leave a comment.Jeffrey W.
Customer did not leave a comment.Don S.
Very small lot, hard to turn around 20ft truck w auto transport, had to disconnect trailer in order to park. Less than ideal.paul S.
Customer did not leave a comment.Terry J.
Both Brian and Terry were helpful, attentive, and kind.Lori P.
Customer did not leave a comment.Keith L.
Very good customer service and friendlyulises P.
Great service! Welcoming and very helpful. Explained everything well and was flexible. Will use them again.Emily K.
Customer did not leave a comment.Cody H.
Customer did not leave a comment.Karla Z.
Brian was great to work with. He went out of his way to get me the best rate.James L.
Customer did not leave a comment.Gabriel R.
Customer did not leave a comment.HEIDI B.
Customer did not leave a comment.Mark L.
It took me 1/2 hour to get a dolly rented that I had reserved the day before. It was not the attendant's fault, the system would not take my card and although we tried at least 3 times. Finally, I gave them cash. It was a terrific waste of time. Again, attendant was apologetic and tried his best.mary O.
Customer did not leave a comment.ROBERT W.
Customer did not leave a comment.Scott J.
Customer did not leave a comment.Dan D.
Brian was absolutely fantastic!Kevin E.
Very nice people to work with.Jaryd C.
He said the fuel was full but when we filled it up at the end of the day we paid for three times more in gas than we should have.SAMANTHA B.
YOU DO. A GREAT JOBrob T.
Customer did not leave a comment.David B.
Customer did not leave a comment.Brenda W.
The cabin could of been a bit cleaner between uses.Payton M.
Customer did not leave a comment.brian M.
Customer did not leave a comment.Kaitlyn S.
Customer did not leave a comment.Jeff H.
Nothing, pick up and drop off were very easy and made the moving experience a breeze.Tucker K.
Customer did not leave a comment.Stacia M.
Customer did not leave a comment.gregory M.
Customer did not leave a comment.Cheryl H.
Customer did not leave a comment.Brandon G.
Customer did not leave a comment.Elizabeth C.
Customer did not leave a comment.Georgina B.
Customer did not leave a comment.Georgina B.
Very Friendly and easy to work with. Much better than other locations I have dealt with in the past. 5 stars all around!Brad C.
Customer did not leave a comment.WOLFGANG S.
Customer did not leave a comment.Robin U.
Dude was super cool and helped me get my truck quickly despite not having a reservation.Stephen B.
Customer did not leave a comment.John C.
Customer did not leave a comment.Patricia G.
Customer did not leave a comment.Steve B.
Customer did not leave a comment.Zach S.
Super friendly staff, easy check in and check out. Will definitely go back to this location if I ever need a uhaul again.AMBER W.
This location is great ! I was so pleased with the guy who runs this location he was helpful about the area we were moving to and was very prompt when we had a early pick up time . Very good place to rent from .John T.
Great customer service!Grace M.
Thanks, all went well.Brian L.
Customer did not leave a comment.Ken L.
Customer did not leave a comment.Akram I.
Bryan was awesome and made our experience renting easy and perfect.Hannah G.
I appreciated the gentleman that ran the location where I picked up the truck. He was much more personable than any other place I've been. I rent maybe once a month for my business. U-Haul itself has become completely impersonal, customer fend for them self, device driven, company centered business. The extra work to the customer offers no savings to the customer. I was even asked to clean out the truck and fold my blankets. At least the next guy won't get them damp and stinky, sealed up in a plastic bag, like I did. Obviously no covid 19 concerns with this company. They are an essential service don't you know.Paul B.
Customer did not leave a comment.Lisa N.
This location was amazing. 10/10 experienceDanielle H.
Customer did not leave a comment.Timothy C.
It was close to my drop off spot and was closed. I returned the truck onlinechristian H.
Wolfgang Auto Service South is the best place to rent a Uhaul in Lincoln, NE. No problems, easy to find, and the guys running the place are great.Michael D.
Customer did not leave a comment.Brad M.
Customer did not leave a comment.Stephanie R.
Very friendly and helpfulBRUCE V.
The owner of this location was friendly and extremely helpful! He even jumped our personal truck when the battery wasn't working.Jennifer W.
Best uhaul experience everMark G.
Great customer service. Thank you.Jacob L.
Customer did not leave a comment.Richard S.
Customer did not leave a comment.Tom M.
Customer did not leave a comment.Alex K.
Location was great. Owner was very helpful in getting everything taken care quickly and efficiently.Armando M.
Customer did not leave a comment.Chandler H.
Kind helpful compassionate would definitely recommendJustin H.
This guy was polite and friendly. Great personality and helpful.Sherry L B.
Customer did not leave a comment.Raymond M.
Improve overall appearance.Kenneth G.
Customer did not leave a comment.Ken K.
Customer did not leave a comment.Salena W.
Customer did not leave a comment.Ty T.
Customer did not leave a comment.Chris S.
Shocked at the final cost!! Advertised at $29.95 but â€˜hidden fees' skyrocketed it to over double the price!judy R.
excellant serviceAldo C.
Customer did not leave a comment.Barry B.
Friendly, helpful service!Philip M.
Customer did not leave a comment.Judy S.
Customer did not leave a comment.Lisa M.
We had good service and in a timely manner. Enjoyed the help that was provided, did a good job in loading and placing furniture on unloading site. Good job! Thank youKenneth M.
Added unwanted insurancePatrick B.
Build a high fence so trucks can't run over the customersdebbie S.
Brian was great to work with!!! We will definitely go back.Elizabeth Y.
Only issue I had was a rude customer service rep I talked with . The owner of Wolfgang Auto was more than helpful and nice . I would rent from him again .Savanna G.
Customer did not leave a comment.drew T.
Customer did not leave a comment.sandra S.
Brain was very helpful!Seth M.