Customer Reviews for Woods Sandy Hook Store

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Woods Sandy Hook Store

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DONALD D. on

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JAY Z. on

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Parking lot a bit confined for someone who does not back up well with a trailer. Staff person who waited on me very helpful!

George J. on

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JOSHUA E. on

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Serge V. on

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DENNIS D. on

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jerry f. on

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Charles G. on

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Ryan V. on

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Have internet

Robert S. on

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Taylor C. on

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Cathy P. on

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Very convenient in Goochland, but not easy to tell where the U-Haul information was. The person who helped me was able to send me an e-mail receipt so I would not have to wait, but a pick up would have been delayed as they were understaffed when I arrived (granted, I dropped off the afternoon before the truck was due back).

Ken B. on

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CALEB S. on

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rick s. on

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Had to sweep unit before loading and I also sweep out after use

brian c. on

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david s. on

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RUSS C. on

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Jeannette J. on

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I selected a pickup location nearby and was told that the only available truck was 25 minutes away. The site was hard to find and they had no furniture pads which I ordered. They left the charge on my bill for the pads and not having any for loading was very inconvenient. Have had many good experiences with UHaul but this was bad!

ROBERT A. on

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A very understanding person worked with me. I needed a car tow to go get my son as he was broken down. Thank you for caring and the help.

JENNIFER E. on

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MARTHA M. on

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DALE B. on

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Mark C. on

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Excellent service. I dealt with three different staff members related to this rental and each was delightful -- friendly, courteous, helpful and efficient. I will be returning in a month or so for another rental because of this great service! Thank you!

JENNIFER E. on

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Lynn T. on

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Dennis G. on

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John Z. on

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employee won't help in loading the car. I'm 70 years old with three heart attacks. Had to pull the ramps out by myself. Had to load the car with no help and had no idea how to tie the car down. Or any help.

PAUL W. on

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The staff was friendly and very helpful. Great Job!

Robert C. on

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Lisa C. on

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Deidre was very friendly and helpful!!

Sandra g. on

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Give customers clear and truthful information. Train your people properly. The information had to be given at all locations. The 2nd and 3rd place couldn't find my receipt/ contract. We had to do the steps all over. Don't hide information that will waste people's time. Work together as a team with the other locations in your area.

Diane S. on

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Robby G. on

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Had a vibration while riding down the road above 50, head light was pointing up. Truck ran and performed great.. :D