Customer Reviews for Woody's Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Woody's Self Storage

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Kathy A. on

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gregory h. on

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Christopher M. on

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It was after store hours but the employees there when they are open are very generous

deborah v. on

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Elizabeth S. on

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Very easy to do. The employees of Woodys were very polite and efficient. Great experience. Would recommend Woodys self storage to friends.

ADAM G. on

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If you rent a trailer for 24 hours the cost is a set price, if you go over 24 hours at all you get charged for a whole extra day, I brought back trailer 3 hours early . It would be nice to be charged for the actual use of the trailer , if you bring back early you should be charged according , this is a uhaul thing, has nothing to do with where I rented the trailer , I am very happy with the place I rented trailer.

Matthew S. on

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Rodney M. on

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Steven H. on

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ANTHONY S. on

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The 800 U-Haul # was very helpful in explaining my on-line booking and compensating me for the additional mileage of me having to drive 40 miles out of the way just to pick it up.

ANTHONY L. on

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Nice folks and service.

Samuel R. on

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KIM S. on

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All was good nothing needs improved at this time

myra l. on

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Susan O. on

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Our paperwork get messed up but the man that helped us was very helpful and fixed the matter instantly. Great customer service!! Will rent again-

Eric J. on

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My confirmed reservation was at a full service U-Haul location in my town. 2 days before my scheduled rental, I was informed that I had to go out of state to pick up the vehicle, but I would receive credit for the additional miles. Woody's self storage did not have any of the additional equipment or moving supplies I needed, and the contract I was offered was for a different drop-off point and a shorter than reserved time. I refused, and the original timeframe and drop-off location were re-instated. U-Haul can improve by providing reasonable customer service, meeting its contractual obligations, and assume responsibility for operations management instead of expecting the customer to move your equipment around for you.

lisa a. on

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I am very happy with the service at Woodys and the service I received from the customer service at Uhaul......HOWEVER; I had originally rented a 20 ft from Rudy Passeri in East Canton...I had reserved it on Monday may 21st...we needed it for may 26th and on Friday may 25th Uhaul called and said that Passeri's had called them and cancelled cuz they weren't going to b available. ...I don't blame Uhaul at all but I don't think that theyou should b able to just up and cancel the night b4 just cuz they were going away...we then had to settle for a 10 ft from Woodys which made our move very stressful. ..we had to use 8 vehicles as a result ....I don't understand how Passeri's can rent them out if they do this to ppl....we r not the first ppl they have done this too

Anne M. on

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BRIAN P. on

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Why are you sending me conflicting emails about my contract? My return time is 4/29/ at 630 pm the second email you sent says earlier time?

CATHLINE L. on

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Dolly wasn’t in truck and we paid for it

ANDREW W. on

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The guy was super helpful, made the transaction go very smothly.

Michael M. on

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ROSANNA G. on

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Russell B. on

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donald c. on

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