Wren Van Wert
(U-Haul Neighborhood Dealer)

87 reviews

10690 Lincoln Hwy   Van Wert, OH 45891

(419) 605-0412

Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Contact Us

(419) 605-0412

10690 Lincoln Hwy
Van Wert, OH 45891

Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

DeWayne is ALWAYS helpful and will even come in a little early so I can get to my pickup on time. He needs a raise.

Nicole M. 
Rating:
5.0

Great seevice !!!!!

MIKE M. 
Rating:
5.0

Customer did not leave a comment.

Johnathan P. 
Rating:
5.0

Customer did not leave a comment.

john T. 
Rating:
4.0

very prompt, good communication and right on time

Bill P. 
Rating:
5.0

Customer did not leave a comment.

Kari C. 
Rating:
5.0

Customer did not leave a comment.

Teresa S. 
Rating:
5.0

Customer did not leave a comment.

Megan W. 
Rating:
5.0

Customer did not leave a comment.

Carol W. 
Rating:
5.0

Customer did not leave a comment.

Nicole M. 
Rating:
5.0

Customer did not leave a comment.

Ken F. 
Rating:
4.0

Customer did not leave a comment.

Chad S. 
Rating:
4.0

Just dropped it off, no contact with staff

Sandra M. 
Rating:
5.0

Customer did not leave a comment.

Raymond K. 
Rating:
5.0

Customer did not leave a comment.

Kenneth F. 
Rating:
5.0

Customer did not leave a comment.

JERRY M. 
Rating:
5.0

Customer did not leave a comment.

Karen R. 
Rating:
5.0

Customer did not leave a comment.

Julie J. 
Rating:
3.0

Customer did not leave a comment.

Brian C. 
Rating:
5.0

Customer did not leave a comment.

Jimmie C. 
Rating:
5.0

Dewayne was great and explained everything perfectly!

Michelle B. 
Rating:
5.0

Customer did not leave a comment.

Kenneth F. 
Rating:
5.0

Customer did not leave a comment.

Frederick O. 
Rating:
5.0

Customer did not leave a comment.

JUNE C. 
Rating:
5.0

Customer did not leave a comment.

mary R. 
Rating:
5.0

Customer did not leave a comment.

Jimmie C. 
Rating:
3.0

Customer did not leave a comment.

Michael K. 
Rating:
5.0

Customer did not leave a comment.

Richard F. 
Rating:
5.0

Dwayne was very friendly even though he was working overtime! He made sure I had no complaints with the rental.

Kenneth Carl F. 
Rating:
5.0

Customer did not leave a comment.

Cynthia O. 
Rating:
5.0

Customer did not leave a comment.

Seth B. 
Rating:
5.0

Customer did not leave a comment.

matt M. 
Rating:
5.0

Highly recommend

John E. 
Rating:
5.0

Customer did not leave a comment.

Ronald B. 
Rating:
4.0

Customer did not leave a comment.

Jacob W. 
Rating:
4.0

Customer did not leave a comment.

Tammy M. 
Rating:
4.0

very friendly and helpful. well run

Calvin M. 
Rating:
5.0

Very prompt and professional service. I will definitely use this location again.

Bradley J. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
4.0

Customer did not leave a comment.

Mary C. 
Rating:
4.0

Truck Could Have Been Cleaned Out a Lot Better !! The Exterior Needed a Lot Of Washing & a Lot Less Mud All Over the Vehicle !!

Daniel H. 
Rating:
3.0

Customer did not leave a comment.

Kathleen T. 
Rating:
5.0

Customer did not leave a comment.

Drew D. 
Rating:
5.0

The processing at the pickup location should be made easier. Specially when changes need to made. But other then everything else was great.

John B. 
Rating:
5.0

Customer did not leave a comment.

Craig B. 
Rating:
1.0

Double check with storage unit facility/office. If they are a participating business ,Before sending a customer 27 miles away .

Russell O. 
Rating:
5.0

Customer did not leave a comment.

Mary B. 
Rating:
4.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Location is fine, but the U-Haul system is not.

sarah W. 
Rating:
4.0

Customer did not leave a comment.

Thomas M. 
Rating:
1.0

I dropped off the truck in North Hampton, MA. They were the only Professional's I met in the course of my horrible move!!

steve K. 
Rating:
5.0

this location friendly and helpful and good. Would like to have received a receipt showing equipment was returned, but she signed my paperwork.

Patriciasue C. 
Rating:
4.0

Closed when we dropped off.

Doug E. 
Rating:
5.0

Customer did not leave a comment.

Larry S. 
Rating:
4.0

Online checking after hours was a complete failure, the drop off location was very easy to locate and unload, I dropped off around 7pm Friday night and being a rural area was not open again till following Monday so U-hauls online should of been able to handle but did not work, I had to wait till Monday to call the drop location and the very professional gentleman took care of everything but fix your online drop off, people can't wait around for 2 days to drop off equipment. Kip Rupp

Kip R. 
Rating:
4.0

Customer did not leave a comment.

altha B. 
Rating:
4.0

Customer did not leave a comment.

Jennifer D. 
Rating:
3.0

Customer did not leave a comment.

ADAM M. 
Rating:
5.0

Customer did not leave a comment.

Bill F. 
Rating:
5.0

Customer did not leave a comment.

DAVID K. 
Rating:
3.0

Customer did not leave a comment.

Brad M. 
Rating:
3.0

Truck was dirty I had to sweep it out before I could use it. Pick up place was 25 miles from where I requested they did add the 25 miles but not the extra gas or time it took me to drive the extra 50 miles.

Gary K. 
Rating:
4.0

Have more trucks available..

Tammy M. 
Rating:
5.0

honestly dont see anything that needed improved. had a beyond great experience with this location! the guy i dealt with deserves an atta boy! he got me in and out and was extremly nice and had answeres to all my questions. beyond great customer service!

Bryce P. 
Rating:
5.0

Customer did not leave a comment.

John R. 
Rating:
5.0

The only thing I recognized at all was the truck shifted very slow!

Melissa M. 
Rating:
5.0

Customer did not leave a comment.

Julie F. 
Rating:
4.0

The trailer ( 6x12 ) was old and had a sliding back door. The rubber weatherstripping was loose on one side and made it hard to open or close the door. The models with twin doors are much nicer. As for the location and personnel, both were excellent. Dwayne was very helpful and professional.

Brad J. 
Rating:
5.0

Great experience!

Gary D. 
Rating:
5.0

Customer did not leave a comment.

Julie M. 
Rating:
3.0

Truck was very smelly and dirty outside and inside. Windshield washer fluid was empty.

sherif M. 
Rating:
1.0

Customer did not leave a comment.

Tina D. 
Rating:
5.0

the people bent over backwards to get me on my way. I am very pleased.

Brian B. 
Rating:
3.0

I was charged 12.75 for gas, when I put in gas...

Jennifer B. 
Rating:
4.0

You want me to rate the locations that I picked up from and dropped off to. Those were both fine, why dont you offer a place to rate u-haul? Your online reservation system, for lack of better words, SUCKS. If I would have had any other options to get a trailer, I would have quit the online process.

Larry J. 
Rating:
5.0

Customer did not leave a comment.

Jose M. 
Rating:
5.0

Customer did not leave a comment.

Buddy G. 
Rating:
5.0

Customer did not leave a comment.

Kent S. 
Rating:
5.0

Nothing... everything was great!

gary K. 
Rating:
4.0

Customer did not leave a comment.

RICHARD S. 
Rating:
3.0

Customer did not leave a comment.

Faith C. 
Rating:
3.0

Agent had difficulty with the system when I went to pick up the equipment, and the price listed on the contract was not the agreed to price. He was able to correct it at the time of billing, however. He was extremely courteous and professional, but it took too long.

Matt K. 
Rating:
1.0

went in 6 days before needed trailor said would be in van wert location when email came and phone call from uhaul we had to drive to a different location 20 miles out of our way to pick up

Jim G. 
Rating:
5.0

Customer did not leave a comment.

Jeffery L. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

N/A

NOEL C. 
Rating:
5.0

N/A

NOEL C. 
No reviews have been submitted for this location.

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