Customer Reviews for Yacht Specialists

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Yacht Specialists

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DONALD Y. on

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molly T. on

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the location is in a repair shop but the gentleman was very kind and helpful location not pretty but service excellent

Daniel B. on

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Heather Y. on

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They were awesome! In a bind and they let us drop off after hours! Went above and beyond to help us out!

Jerry T. on

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charles D. on

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The office is a bit run down but the service has been very good on the two occasions I've rented from this location. I will rent from here again.

Simonne J. on

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I would like to extend an enormous shout out of appreciation to Yvonia Dennis for her due diligence to help me secure, both the right size truck and trailer, but also the perfect pick up location where Kevin also provided awesome service. They both exceeded my expectations and provided exceptional service Thank you Yvonia and Kevin for your assistance in making sure my move was efficient and effective.

Brian E. on

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Clean or burn that office and stop drinking liquor in the middle of the day.

keith M. on

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ALODIA W. on

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Great people

Joni A. on

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CHRIS E. on

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Anita W. on

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Joseph R. on

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the address is not showing since it is located in a corner street and therefore two addresses. The location of the address is from a street that can't be found in the GPS. The place /parking is a mess and not signs with instructions to drop off. Just like you get there to return the equipment and you are on your own. Actually the place was closed because the operating time is limited. The phone number provided in the contract is wrong or an old one without service. When finally found the right # by calling the central service , no one answers the phone and it is just a message. Also, i never got a confirmation that the truck has been returned and the last invoicing. I'm still guessing... This place is a shame and totally unorganized. It's in a sketchy area and shouldn't even be in business with Uhaul.

dana J. on

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Nelson D. on

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Bianca S. on

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The guy was so nice. Nothing wrong with the service, but his office was SCARY dirty. Like so dirty you didn't want to even breathe in it.

Jonathan M. on

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Dont change your customers reservation 24 hrs prior to pick up and move it over 30 more miles away!

STEVEN H. on

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Very helpful

danyl G. on

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JOHN C. on

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The on-site manager was very helpful and cooperative. I was very pleased with the experience.

Hector O. on

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I hate to do this but, Dirty Location, The office looks like the person slept in that office. Cat food in the office and it smelled horrible. Waited 45 minutes past the pick up time due to tech equipment connectivity. Just a bad experience over all. Never again!!!

jim A. on

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vic M. on

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bobby G. on

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I had heard that renting a truck was cheap and would only cost like $40 per day then I found out uhaul also charges $1 per mile driven on the truck YOU NEED TO MAKE THAT KNOW it's a complete ripoff and I was pissed to find out my bill was so high

KELLY T. on

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Very smooth, trouble free experience.

Todd S. on

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PAUL W. on

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Christopher A. on

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David C. on

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we are still waiting for the refund for the headlight unit we needed to replace on our trip.

JOE P. on

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Joe S. on

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Nancy O. on

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Don J. on

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Patricia V. on

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Quick drop off!

MICHAEL R. on

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paperwork is cumbersome, u-haul needs to make rental simpler and faster out the door.

JOHN D. on

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You. Save my buttons. Budget screwed up my reservation. Two days in a Row. I had to. Bust it to get three days works done in one. Never again budget

Karen M. on

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KAY N. on

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JOE R. on

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too small, low inventory

Felix K. on

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CHARLES M. on

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Quick in and out very pleasant

Jonathan M. on

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Not the fault of the local dealer. U-Hauls computer has continual problems and I spent 40 minutes on the phone with an incompetent agent trying to rent a trailer for a day locally.

ROY F. on

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James Y. on

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RICHARD H. on

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I have used other UHAUL stations before and never was I treated as well as the folks at this place.

DAVID H. on

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RUSSEL R. on

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GARY C. on

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The truck was great....the only complaint I have is that when I bought gas to replace what I'd used, I underestimated by about 1-2 gallons - but got hit with a 5 gallon charge when I returned the truck.

Robert G. on

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Fred M. on

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JOHN P. on

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BERTHA D. on

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JACKIE M. on

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Lower rates

DANIEL B. on

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MARCOS T. on

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CANDACE C. on

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Jaimison S. on

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KENNETH J. on

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DANNY M. on

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VICTORIA O. on

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Smaller biz very nice and welcoming helpful good customer service.

ERNEST D. on

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A genuine pleasure to deal with. When the need arises again (and it will), I know where I'm going first.

Mark D. on

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HARRY S. on

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Job well done.

SHERYLE D. on

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There was no drop box which I was not informed of until after I had returned the truck and spoke to the gentleman the next day. He was very friendly and helpful.

JOHN M. on

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Remove your rental location from safe ship.

JERRY W. on

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Kevin is very nice and helpful! Would recommend using Yacht Specialists to other people.

SHIELA B. on

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ELIZABETH E. on

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Eugene B. on

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RICK S. on

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Very helpful, and easy to work with. Will use them again...

TONY D. on

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William C. on

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MIKE V. on

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Uhaul Representative was very helpful and polite. Thank you.

COREY F. on

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CHRIS G. on

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Great Service with a Smile!

LARRY G. on

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JOHN S. on

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James Y. on

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JOHN M. on

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I caused damage to the U-Haul truck (I had purchased the Safe Move insurance) and all the personnel at U-Haul were WONDERFUL to deal with. They were all clearly more interested in my wellbeing than they were concerned about the truck. I will be a customer for life.

TAMMY P. on

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timothy S. on

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