Customer Reviews for Yankee Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Yankee Self Storage

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Tom N. on

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Fast service

tammy P. on

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Martha S. on

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Keep up good work.

Kim T. on

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Elliott F. on

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Super easy process from start to finish!

Paul M. on

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You are well versed on your Trucks Very Happy with Service Thanks

Oliver W. on

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Stephen C. on

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Richard D. on

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Ted M. on

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Easy access off highway.

Laura B. on

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Staff was great and very helpful

Holly S. on

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don’t advertise under $20 on the side of the truck and charge $35 +gas. home depot is the better deal.

Julie S. on

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Cathy G. on

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Jessica did a terrific job. She is professional and knows her business

Micah W. on

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Brendan W. on

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Julia K. on

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The woman who helped me make the reservation and assisted me with pick-up was amazing. She was so knowledgeable and helpful and friendly! However, the vehicle was not very well maintained, it was very hard to get the engine to turn over and made some weird sounds while driving. The ramp did not pull out easily and my partner got badly bruised trying to jimmy it out. Fortunately we were able to successfully move all our stuff without the truck breaking down.

Phil C. on

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There was roadblock and I had to drive 20 miles extra 20 bucks. Told uhaul people but they did not do anything

Honey B. on

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victor M. on

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Michael E. on

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Beware! This is supposed to be an after-hours drop-off location. After parking the truck I found an old note taped to the door that instructed me to drive the truck to another location to drop it off. This is really rude, and should be unacceptable to U-Haul. There was no way to contact the location, and U-Haul was absolutely no help whatsoever.

Fraser H. on

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RUTH G G. on

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Armen E. on

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Spencer S. on

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The truck smelled like garbage, it wasn't cleaned. I also specifically asked for no CDW coverage, but it was added to my contract without my approval.

Susan D. on

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Sheila D. on

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Excellent service!

Kara K. on

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Jessica was is Excellent/amazing employee. I had absolutely no issues and she makes sure your all set with everything and makes things go as smooth as possible.

Gerald F. on

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Roxy R. on

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I ordered an appliance dolly to go pick up washer and dryer. When I got to the place I didn't have one. I was unable to get them. I drove 43 miles in empty truck. to return it . What a waste of my time and money. also I have no washer and dryer. Next time don't confirm unless you have whats ordered. Also I wanted a cargo van which they didnt have

Peter J. on

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Customer service was excellent - calm and helpful

Barbara B. on

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Customer did not leave a comment.