Customer did not leave a comment.Carter K.
Customer Reviews for Yogi Food Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The owner was very rude. His son Yogi was very nice and helpful.PENNY A.
The service was great at this location.Jacquart B.
Customer did not leave a comment.John D.
Customer did not leave a comment.DAVID K.
Easy rental transactionsForrest V.
Customer did not leave a comment.Jonathan M.
The equipment was old, shows its wear and tear, and muddy in the cabin. I rented from an official U-HAUL location a few weeks ago and the difference between the cleanliness and quality of the equipment was immense. The U-HAUL location was top shape. This location is obviously only doing the minimum. Will only be using the official store from now on even though this is significantly closer to me.Vishal A.
Service was great. The people who run the business are really great to work and overall care about the customers.Sammy L.
They were closed.Shelby G.
Customer did not leave a comment.Carl A.
Customer did not leave a comment.Dubose M.
I found everything so easy to deal with at this place. They were helpful and I was able to get a truck needed at a last second.Daniel K.
Customer did not leave a comment.ADRIAN S.
Customer did not leave a comment.Adrian S.
Customer did not leave a comment.hugh C.
Yogi's has always been my go to for truck rentals! They always do a great job and provide me with exceptional customer service.William E.
Great customer serviceScottie P.
Customer did not leave a comment.Melissa S.
My experience couldn't have been any better. The process was very fast and pleasant. I am so pleased.LILLIAN K.
Customer did not leave a comment.Nickolaus G.
Very accommodating. Check-in was easy.Carol B.
The energy was ok dealing with me but seeing how others were treated made me want to leave. The truck didn't drive well. There was a lot of play in the steering wheel and it didn't drive good at all. I'll go to the main uhual place the next time I need one. I've dealt with uhual for over 25 years and that truck was the worst ever.Wendy F.
Customer did not leave a comment.RICHARD D.
100% remove this store from your authorized dealers. Uneducated, rude, and 100% completely not customer oriented. Charged my card 3 times srill never got the money backALYSSA B.
great customer servicePhil M.
Customer did not leave a comment.Alicia H.
The uhaul website is always down they say. I was overcharged for my rental . I declined the safe move insurance on the online check in the signed the waiver when I picked up the truck tried verify on price on website it never got to the page to confirm the lady said go ahead she will check on it when I return the truck when I came back her husband said the site was still down and they would e-mail my receipt. When I did receive it I immediately contacted uhaul and never got a responseEvette C.
Smooth thanksDouglas T.
Customer did not leave a comment.Sean H.
I got over charged at the end. It was $12 more than what my receipt said.Micheal H.
Service was WONDERFULchervelle W.
Customer did not leave a comment.Akesha W.
The overall app experience was good but not that convenient towards the end of the transaction. I couldn't figure out what to do on the app once I got checked in. Then the store clerk/Uhaul helper wasn't very friendly at all.Nathan W.
Customer did not leave a comment.Mark S.
Great service,professional and kind and considerate...people..thank you!!!MARSHA T.
Customer did not leave a comment.akeyda I.
Always recommend Yogi's as your go to u-hual spotDahrion J.
Customer did not leave a comment.Brian C.
Customer did not leave a comment.Mike N.
No customer service was given. The lady at the counter was rude and condescending. She was very hard to talk to and to get information from.Lateefiah B.
Everything was great! The lady in the morning when I picked up and the young man when I returned in the evening were very personable and helpful. Overall, a very pleasant experience. I will definitely use them again!John G.
Truck came nearly empty and location was overall unprepared for pickup.Nathan G.
I would not recommend if you are picking up a tow dolly and need help loading your vehicle. This location does not have the ability.Kimberly F.
Customer did not leave a comment.Bruce E.
Customer did not leave a comment.David B.
Customer did not leave a comment.scott H.
Customer did not leave a comment.David C.
Customer did not leave a comment.Glenn S.
Customer did not leave a comment.Chris G.
Customer service skills. Especially the lady that work there. She told me when you bring it back make sure you fill it up and make sure you hear the click and that mean it's full. So I just did what she said. So I got gas and it click, she did not believe me that it click. I give her the receipt for the gas. She was like there no way and she got into a argument and made me use my own debit card to repump as again mind you it's alway fully of gas. The funny part it click on her and she kept filling it up and spill gas on the floor and it's overflowing out of the gas tank. I told her you giving my money back cuz I'm not paying for the gas that you spill on the floor. She got a attitude. This place should get no star for there back customer service skills. Also when you turn on a truck and let it run a few seconds it use gas I guess this lady don't understand. Cuz she was like turn on the truck than turn it off. Also trying to get me a smart dumb look when she put in the gas trying to undermined me saying I told you. But funny thing is it click on her but she did not care she kept pumping the gas and spilling on the floor. Cause it's not her money so why not.Christian L.
My uhaul reservation was changed to this location at the last minute. I wasn't notified of the change. The representative did not have any information from my reservation and provided terrible customer service. I had also ordered an appliance dolly with the uhaul which was not provided to me. I had to drive back to the location (30 mile round trip) incurring additional mileage, which I was charged for. The representative's response was to blame me for not getting the dolly, and lie to my wife about it. I never be using this service again.Justin S.
Customer did not leave a comment.Henderson S.
Customer did not leave a comment.Deanna R.
Customer did not leave a comment.gilbert G.
Customer did not leave a comment.Angela W.
My reservation was messed up was sent to the wrong location didn't have my truck then had to drive even farther to where they had the truck not happyDanielle P.
The woman lied and told me I had to fill it up when it only had 1/4 tank when I got it. I paid $48.02 to fill it and want reimbursed. She lied and if she does that to everyone that's stealing. I chatted with someone but the situation was unresolved she should be running a uhaul and you should take it from herSEAN B.
Mrs Patel is very friendly and professional.Silva M.
Customer did not leave a comment.John E.
Exceptional service & support. I highly recommend this location to everyone. The owners really care and render immediate assistance to any situation you may have. The owners store is an additional plus as you can purchase food items and other necessities for your trip.clifford S.
First Lady was rude when picking it up. The gentleman was friendly when dropping it offTravis E.
Customer did not leave a comment.Francis D.
The Customer service was great and the process was simple and everything was smooth.Braylin A.
Very good serviceASWIL D.
I was suppose to pick up my truck in Simpsonville, SC when I made reservation. WAS NOT told that the location could change which it did the day before on Friday by text. Location was farther away in Mauldin, (we were getting stuff from Simpsonville less than a mile from original location). The woman at the place was kinda rude and condescending . Trying to run a convenience store and an U-Haul location with only one person available is not good.Kellie K.
Customer did not leave a comment.Nakul G.
Customer did not leave a comment.Timothy V.
Customer did not leave a comment.marvin T.
DO THE INSIDE CHECK IN!!! I had chosen on app check in and it didn't work- said it couldn't verify me so I was waiting outside for it to work and the lady came outside and helped me, brought me inside and did my check in, she was so friendly and helpful!!! When I dropped it off the man came outside and did a quick inspection and I was done so fast. He was also very friendly and helpful when we came back a few minutes later because we had left a phone in the truck. HIGHLY RECOMMEND YOGI STORE!!Audrey M.
Customer did not leave a comment.Walter E.
Customer did not leave a comment.Keyona P.
very easy and even easier to return, will use again if needed.Mary L.
Great serviceshiv pravin P.
Friendly lady behind the counter. The owner is also a pretty cool guy and down to earth. I rent my UHAUL's from here all the time! The moving experience was great as well. 10/10Ryan S.
The first place I was supposed to get a truck did Was closed but did not reserve my equipment and was stuck there trying to figure out how and what to do because I had my wife and kids in the car and people at my house waiting on us to start loading. When I contacted uhaul (on hold for 10+ min) they told me I had to call the regional office to get it fixed. Once I got them, I had to drive to another location that happened to be open early that day (otherwise I would have had the same situation again!) . The lady inside was great and processed the order quickly. I was happy with the truck and the second location but was not happy with the first location experience and the hold time trying to get it sorted out.Ryan L.
This location isn't acceptable. During a pandemic, their customers wore no masks. The person at the desk wore her mask under her chin during part of the visit. They sell pornography where we were ordered to stand to be out of the customers' way, as we filled out paperwork. The counter where we paid was Surrounded by sexual enhancement pills. The truck we rented (during a pandemic) had not been cleaned. This was not what we had ever experienced with UHaul.Ladonna M.
Customer did not leave a comment.Lindsey H.
They showed up with an extra person and completed the job early for the same price. They were friendly and very professional. Thanks guys.Hector D.
Customer did not leave a comment.Kimberly B.
The trailer I rented had bad right turn signals . The site that I picked up the trailer did all that I could expect from it.arthur D.
Customer did not leave a comment.Mariela V.
Everything about this experience was painfully unprofessional. Your employees are extremely unfriendly and unhelpful. They refuse to answer phone calls for simple questions. Your equipment wasn't available at my reserved location and I had to wait for another facility to open to get my reserved trailer. Your online service is complicated and extensive. the lights on my trailer did not work. & I was told â€œyour return location with be the closest to your homeâ€, it was 40 minutes away with several other U-Haul rentals in between, but of course you charge a fee to drop elsewhere. Dealing with your company is always a dreadfully aggravating experience!michael D.
Customer did not leave a comment.Robert W.
Customer did not leave a comment.JOAN A.
Customer did not leave a comment.Joshua B.
Customer did not leave a comment.Charles L.
Was not allowed to use the restroom at store and no toilet paper. We rented a trailer and it was filthy inside.Lawrence K.
Customer did not leave a comment.Eric C.
Customer did not leave a comment.margaret N.
Quick and easy pickup and drop off. Very convenient.Robert C.
Customer did not leave a comment.Edward S.
My issues had nothing to do with the location and everything to do with the online portal and Uhaul's customer service. I originally requested a 26 ft. truck and selected it for a location that provided 24/7 service. I was scheduled to pickup my truck at 9AM, and be able to do it virtually, but upon arriving at the location at that time, I was told I couldn't pick it up until 10 AM, and I had to go and do it in person. Also, the 26 foot truck wasn't available, only a 20 ft. truck. When I called Uhaul at 9:15, I had to wait 20 minutes, then upon redirecting me to someone, I was disconnected. Overall, I was provided a TERRIBLE customer service experience from Uhaul and will be strongly considering whether to use them for my moving neds in the future.Leo P.
Customer did not leave a comment.Uriel T.
Customer did not leave a comment.Tim H.
Great people at the pick up. Returned and was told I needed $2 in gas. Seemed stupid but ok. Truck inside was dirty when picked upChris R.
Customer did not leave a comment.Antonio D.
Customer did not leave a comment.debra M.
Very helpfulMark F.